In the event of a medical emergency, a staff member blows a whistle three times, alerting our team to the situation. An announcement over the speakers alerts everyone that Duke Health and Fitness Center staff is responding. All team members are CPR and automated external defibrillator (AED) certified and are trained to respond with safety measures that protect you and anyone in need.
To ensure our preparedness, we regularly run practice emergency drills during normal fitness center hours. If we are simulating an emergency, we will place a yellow sign at the front desk explaining the drill. Overhead announcements will state it is only a drill.
In either situation, guests are asked to remain away from an emergency area.
AED and First Aid
Multiple first aid kits are located throughout the fitness center. One AED is available for emergency purposes. All kits and AEDs are kept on a regular maintenance schedule. If you or your guest feel ill and need assistance, alert a staff member.
A glucometer is on-site for blood glucose emergencies. Our staff receive annual training on how to operate and maintain the glucometer and know safety protocols assisting in a situation that involves blood.
In case of severe weather (ice, snow, tornado, hurricane, etc.), call the front desk (919-660-6660) or check our website to confirm hours. If a weather event occurs overnight, our hotline will have a recorded announcement by the start of that day’s business hours. We adhere to Duke’s severe weather protocols.
If the facility is closed because of inclement weather, members will be notified by email and text message. Notifications will also be posted to our website and Facebook page. If there is a tornado warning, an overhead announcement will alert everyone to shelter in place in the nearest locker room until the National Weather Service lifts the warning.