What Duke Health Charges

Need help with your bill? Call Customer Service at 919-620-4555 (local) or 1-800-782-6945 (toll-free), 8:00 am to 5:00 pm Monday through Friday.

If You Don't Have Health Insurance

If you don't have insurance or other third-party coverage, you will get a discount equal to the best discounts offered to insurance companies. The discount is automatically applied to your bill. For more information on the current discount percentage and how it's calculated, please submit a request in writing to:

Self Pay Collections,
5213 S Alston Ave.
Durham, NC 27713

Duke University Health System Standard Data

Note: This information is not an estimate of the amount you may owe. For cost information based on your specific circumstances, including your insurance plan, please request a pre-visit estimate.

Inpatient Services

Please note the following definitions of terms used in these tables:

  • Insurance: the dollar amount our hospital sets for individual items and services rendered before considering any applicable discounts
  • Uninsured: the dollar amount our hospital sets for individual items and services rendered after applying the uninsured discount