COVID-19 (Coronavirus) Update

As the level of COVID-19 infections begins to stabilize in our community, we are starting to reschedule appointments, surgeries, and procedures that were delayed during the pandemic. Learn more about how Duke Health is committed to keeping you safe. Visitor restrictions remain in effect. 

Paying for Your Care

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Need help with your bill? Call Customer Service at 919-620-4555 (local) or 1-800-782-6945 (toll-free). Hours are 8:00 am to 5:00 pm Monday, Tuesday, Wednesday, and Friday and 8:00 am to 4:00 pm Thursday.

Duke Health understands that when you or a loved one needs medical care, worrying about how you'll pay for it can add to an already stressful time. We have a variety of resources, both online and by phone with members of our team, to help you understand and prepare for the cost of care, so you can focus on your -- or your loved one's -- health. To get started, choose the link that best fits your needs.

Contact Us

If you can't find what you're looking for or have additional questions, please call our Customer Service Center at 919-620-4555 (local) or 1-800-782-6945 (toll-free), 8:00 am to 5:00 pm Monday through Friday.