Billing and Financial Resources

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Duke Health understands that when you or a loved one needs medical care, worrying about how you'll pay for it can add to an already stressful time. We have a variety of resources, both online and by phone with members of our team, to help you understand and prepare for the cost of care, so you can focus on your -- or your loved one's -- health. To get started, choose the link that best fits your needs.

Contact Us

Need help with your bill? Call Customer Service at 919-620-4555 (local) or 1-800-782-6945 (toll-free). Hours are 8:00 am to 5:00 pm Monday, Tuesday, Wednesday, and Friday and 8:00 am to 4:00 pm Thursday.