Forms and Resources

Billing and Financial Assistance Information and Applications

Short Overview

Understanding Health Care Prices

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Consumer Guide to Health Care Prices (PDF, 897 KB)
Comprensión de los precios de la salud: una guía del usuario (PDF, 348 KB)

Billing

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Paying for Your Health Care: Understanding Your Responsibilities and Duke’s Commitment (PDF, 5.2 MB)
Cómo pagar su atención médica: cómo comprender las responsabilidades de Duke y las suyas (PDF, 467 KB)

Surprise Billing / Facturación sorpresa

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"Surprise billing" is an unexpected medical bill which happens when you cannot control who is involved in your care. Learn more about when this can happen and your protections against unanticipated medical charges.

La “facturación sorpresa” es una factura médica inesperada saldo que ocurre cuando no puede controlar quién participa en su atención. Obtenga más información sobre cuándo puede suceder esto y sus protecciones contra cargos médicos imprevistos.

Insurance

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Health Plans Accepted by Duke Health

Financial Assistance

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Make a Payment Online

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Duke MyChart

Contact Us

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Need help with your bill? Call Customer Service at 919-620-4555 (local) or 1-800-782-6945 (toll-free). Hours are 8:00 am to 5:00 pm Monday, Tuesday, Wednesday, and Friday and 8:00 am to 4:00 pm Thursday.