Duke Raleigh Hospital chaplains offer spiritual care, counseling, and emotional support to our patients, families, and staff. The Chaplain Services Department also offers the following services:
Spiritual assessment, intervention, comfort, and nurturing
Facilitation and support of religious practices of all faiths and spiritual paths
Non-judgmental listening
Crisis intervention
Advocacy for patients and staff
Coordination of bereavement and decedent care services
Collaboration with all members of the health care team
Consultations on advance directives, end-of-life decisions, and ethical issues
To request a visit from a chaplain on weekdays, call Chaplain Services at 919-812-7972. During the evening and weekends, ask your nurse to arrange for you to speak with a chaplain.
The John Knight Family Chapel is a sacred space located on the first floor of Duke Raleigh (near the emergency room). The chapel is open for prayer, meditation, and reflection for persons of all faiths, as well as for regularly scheduled religious and spiritual-health related services. Please contact Chaplain Services at 919-812-7972. to discuss scheduling events or to reach the contact person for your faith group.
Clinical Pastoral Education (CPE) opportunities
The Department of Chaplain Services provides accredited Level 1 and 2 Clinical Pastoral Education (CPE) to ministerial students, clergy, and interested lay people. Our CPE program is accredited by the Association for Clinical Pastoral Education (ACPE) located at 55 Ivan Allen Jr. Boulevard, Suite 835, Atlanta, GA 30308. ACPE can be contacted by phone at 404-320-1472, by fax at 404-320-0849, and at www.acpe.edu.
Currently, we offer an extended unit/parish-based internship unit (October-May) and a three-unit CPE Residency that begins in August. For more information, please contact Amy Canosa at 919-862-5646. To download an application for a CPE unit/residency, please click here.
LGBTQ+ Patient Services
Duke Raleigh Hospital is recognized as Leader in LGBTQ Health Care Equality by the Human Rights Campaign’s Healthcare Equality Index. Because we are part of the larger Duke University Health System, our LGBTQ+ identified patients gain access to all Duke’s unique LGBTQ support resources including services at the Duke Family Medicine Center.
Case managers provide patient navigation services, working closely with the physician and healthcare team to coordinate your care during hospitalization to ensure you have the resources and services needed at discharge.
Case managers work with:
you and your healthcare team to make sure you and your family understand and can actively participate in your plan of care
your insurance company to obtain authorization for hospital services based on your insurance plan and benefits
healthcare agencies to coordinate home care ordered by your doctor for after you leave the hospital
you, your healthcare team, and insurance company to coordinate your discharge needs
Duke Raleigh Hospital’s Department of Case Management can be reached at 919-954-3955, seven days a week from 8:00 am to 5:00 pm. Duke Raleigh Hospital’s cancer center clinics also offer the services of a clinical social worker, Monday-Friday from 8:30 am to 5:00 pm, and can be reached at 919-862-5400.
Interpreters
Interpreters are available free of charge to patients that are hearing impaired, have difficulty speaking, or understanding English. Please contact your nurse if you need interpreter assistance.