Announcements

Face masks are required at this location.

If you have or suspect you have been exposed to COVID-19, take these precautions before you seek care. If you have an appointment, learn about the safety measures in place at all Duke Health locations.

Duke Family Medicine Center

Type:Duke University Hospital Outpatient Department, Primary Care
*Hospital-based clinics are an extension of Duke Health hospitals and have additional facility charges. Some insurance companies process bills with a deductible and coinsurance rather than as a co-pay as for an office visit. This may impact the amount of the bill you are responsible for after payment from your insurance plan. Check with your insurance company before your visit to determine what your responsibility will be.

The Duke Family Medicine Center in Durham offers comprehensive care to every member of your family. Our family medicine providers see you at every stage of your life, from prenatal care and well-baby visits to senior care. As an LGBTQ+ medical home, our providers are trained to offer a range of culturally sensitive, knowledgeable, medical services to the LGBTQ+ community.

Clinic Hours

8:00 am - 5:00 pm 8:00 am - 5:00 pm 8:00 am - 5:00 pm 8:00 am - 5:00 pm 8:00 am - 5:00 pm Closed Closed
Monday - Friday 8:00 am - 5:00 pm
Marshall I. Pickens Building
2100 Erwin Rd
Durham, NC 27705-3941
Appointments 919-684-6721    919-684-6721 Office 919-684-6721
Fax 919-681-7085

Clinic Hours

8:00 am - 5:00 pm 8:00 am - 5:00 pm 8:00 am - 5:00 pm 8:00 am - 5:00 pm 8:00 am - 5:00 pm Closed Closed
Monday - Friday 8:00 am - 5:00 pm
Family Medicine

Family medicine providers include family doctors, physician assistants, and nurse practitioners. They establish relationships with you and your family to keep you healthy and help you prevent illness.

Family Medicine Care in Durham

Family doctors, physician assistants, and nurse practitioners at the Duke Family Medicine Center provide routine and sick medical care to children, teens, adults, and seniors. As a teaching practice, many of the providers you will meet are residents and fellows in several different specialties. The comprehensive care we provide includes:

  • Annual physicals, sports, and school physicals
  • Medicare annual wellness visits
  • Age-appropriate health screenings throughout life, including hearing, vision, and developmental screenings for children
  • Well-baby visits, newborn circumcision at four weeks, well-child care, and sick visits
  • Immunizations, including newborn, school-age vaccinations, annual flu, and other vaccinations
  • Sick visits for flu, cold, sinus infections, sore throats, and other concerns
  • Ongoing management for conditions such as allergies, asthma, and high blood pressure
  • Vasectomies can be performed in the office

Women's Health Care

Our family doctors and providers offer family planning and regular gynecological screenings such as breast exams, pap smears, and screening for sexually transmitted diseases/infections.

We also perform selected women’s health procedures including pap smears, insertion/removal of implantable contraceptives, colposcopy, and endometrial biopsies.

Our prenatal care program, CenteringPregnancy®, is available to eligible women in their first three months of pregnancy. This program provides prenatal care to eight to 12 pregnant women who are due at about the same time, during two-hour visits. Moms have a one-on-one assessment with their provider and time for group sharing and discussion. Watch a video about this program.

Menopause care is available for women who experience symptoms related to perimenopause and menopause.


LGBTQ+ Culturally Sensitive and Knowledgeable Care

Duke Family Medicine Center offers a range of culturally sensitive and knowledgeable medical services for LGBTQ+ patients. We provide and work with specialists throughout Duke to offer:

During your visit, we may ask you for personal information about your sexual orientation and gender identity. This helps us personalize care for health risks that may be applicable to you. Learn more about why we ask about personal information and how it helps us provide the best care possible.


Comprehensive Care Beyond Family Medicine

Many of our providers are board certified in additional specialties, which allow us to provide care beyond the realm of traditional family medicine. For example, we provide:

  • Mental illness care, including treatment for depression and anxiety
  • Endocrine and hormone concern management
  • Care for rheumatologic and autoimmune conditions
  • Smoking cessation efforts
  • Diabetes education and nutrition counseling
  • Multiple prescriptions management to prevent negative interactions
  • Opioid use disorders
  • Obesity management
  • Treatment for sports medicine conditions and injuries that do not require surgery
  • Specialized elder care
  • Social work services
  • Home-bound patient visits when needed
  • INR monitoring for patients on warfarin treatment
  • Selected skin procedures such as mole removal and ingrown toenail treatment

Specialty Referrals

If you need specialty care, your primary care doctor can connect you with the Duke Health network of doctors who are ranked among the nation’s best. Our specialists have access to the latest research, technology, and medical advances, many of which are discovered at Duke Health. Because our electronic medical records system is accessible to every doctor and every facility at Duke, your medical record will be easily shared with your entire care team.


Manage Your Health Online

As a Duke patient, you'll have access to Duke MyChart, an online patient portal that makes it easier than ever to manage your health care online. Duke MyChart allows you to see your test results, request prescription refills, schedule appointments, and communicate with your provider.

Lab Tests and X-rays

Blood work and X-rays can be done right in our clinic.

Our Providers

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Accepted Insurance

  • Aetna Choice POS, Aetna Choice POS II
  • Aetna Elect Choice HMO, Aetna Open Access Elect Choice
  • Aetna Health Network Only, Aetna Health Network Option
  • Aetna HMO
  • Aetna Limited Benefit Insurance PPO
  • Aetna Managed Choice POS
  • Aetna Medicare Assure Plan (HMO D-SNP)
  • Aetna Medicare Eagle Plan (PPO)
  • Aetna Medicare Essential Plan (PPO)
  • Aetna Medicare Value Plan (HMO)
  • Aetna Open Access HMO, Open Access Aetna Select, Aetna Open Access Managed Choice
  • Aetna Open Choice PPO
  • Aetna PCP Coordinated POS Plan
  • Aetna Quality Point of Service (QPOS)
  • Aetna Select HMO
  • Aetna Traditional Choice
  • Aetna Voluntary Indemnity Group Plan
  • Aetna Whole Health – Duke WakeMed WKCC
  • Aetna/CVS Health
  • Ambetter of North Carolina
  • Blue Advantage
  • Blue Medicare (HMO, PPO)*
  • Blue Options (123, PPO, HSA)
  • Blue Select
  • NC State Employees Health Plan
  • *Duke HomeCare and Hospice does not participate in the plan.

Bright HealthCare
  • Cigna Behavioral Health (*Limited eligibility)
  • Cigna Choice Plus
  • Cigna Connect Individual Family Plan
  • Cigna Open Access
  • Cigna Open Access Plus
  • *Please call Cigna Behavioral Heath to see if the provider is participating in your plan.

  • Duke Basic
  • Duke Select
  • Experience Health Medicare Advantage (HMO) Plan
First Health
Gateway Health Alliance
  • Halifax Physician-Hospital Organization plans*
  • *This plan is only accepted at Duke University Hospital, Duke Regional Hospital, Duke Raleigh Hospital, and Duke HomeCare & Hospice.

Healthgram
  • Humana Choice (PPO)
  • Humana Choice - Medicare Advantage (PPO)
  • Humana ChoiceCare - Medicare Advantage (PPO)
  • Humana Gold Choice - Medicare Advantage (PFFS)
  • Humana Gold Plus - Medicare Advantage (HMO)
  • Humana Medicare Advantage Group Plan - NC State Retirees
MedCost
  • First Medicare Direct
  • Medicare Part A
  • Medicare Part B
MultiPlan / Private Healthcare Systems
  • AmeriHealth Caritas North Carolina
  • Carolina Complete Health
  • Healthy Blue
  • NC Medicaid Direct
  • UnitedHealthcare Community Plan
  • WellCare of North Carolina
  • FAMIS*
  • Optima Family Care (Medicaid HMO in VA)*
  • Optima Individual & Family (On & Off Exchange Plans)
  • Optima Plus (PPO)
  • Optima Vantage (HMO)
  • *Duke Primary Care, Duke University Hospital, Duke Regional Hospital, and Duke Raleigh Hospital are not participating with this plan.

  • TRICARE Prime
  • TRICARE Prime Remote
  • TRICARE Select
  • AARP Medicare Advantage Plan 2 (HMO-POS)
  • AARP Medicare Complete (HMO, PPO)*
  • AARP Medicare Complete Essential (HMO)*
  • All Savers Alternate Funding
  • All Savers Fully Insured
  • United Healthcare (HMO, PPO, POS)
  • United Healthcare Charter/Charter Balance/Charter Plus
  • United Healthcare Choice/Choice Plus
  • United Healthcare Core/Core Essential
  • United Healthcare Navigate/Navigate Plus/Navigate Balanced
  • United Healthcare Option PPO
  • United Healthcare Passport Connect Choice/Choice Plus
  • United Healthcare Passport Connect Options PPO
  • United Healthcare Select/Select Plus
  • United Healthcare Shared Services - Harvard Pilgrim/UHC Options PPO Network
  • United Medical Resources (UMR)
  • *Duke HomeCare and Hospice and mental health providers do not participate with the plan.

Preparing For Your Visit

Our clinic is located in the Marshall I. Pickens Building on Erwin Road, near the Durham Freeway's Trent Drive interchange – convenient to families in Durham and greater Durham County.

Accessibility Services

Accessibility Services Text

We provide equal access for all people and offer a range of free accessibility services to patients and visitors who need them.

Interpreter Services

Interpreter Services Text

Free interpreter services can be provided for patients who prefer to communicate in a language other than English.

Address

Marshall I. Pickens Building
2100 Erwin Rd
Durham, NC 27705-3941

Parking

Free, convenient parking.

Public Transportation

Public Transportation Text

Plan your trip to Duke Family Medicine Center through GoDurham bus routes 6 and 20 or GoTriangle bus routes 400 and 405. The closest bus stops are Erwin Rd at Emergency Dr and Duke Hospital. If you have trouble accessing these routes, visit GoDurham Access and GoTriangle Access to check if you meet the ADA eligibility for accessible transit programs.

Duke Transit provides free bus service to the Duke University Medical Center campus for students, employees, patients, and visitors. See maps of bus routes.