Duke Raleigh Hospital Plaza Pharmacy

Type:Duke Raleigh Hospital Outpatient Department, Pharmacy
Hospital-based clinics are an extension of Duke Health hospitals and have additional facility charges. Some insurance companies process bills with a deductible and coinsurance rather than as a co-pay as for an office visit. This may impact the amount of the bill you are responsible for after payment from your insurance plan. Check with your insurance company before your visit to determine what your responsibility will be.
Duke Raleigh Hospital Plaza Pharmacy is a full-service outpatient pharmacy. Our services are available to patients who would like to fill prescriptions before leaving the hospital campus.

Clinic Hours

9:00 am - 4:30 pm 9:00 am - 4:30 pm 9:00 am - 4:30 pm 9:00 am - 4:30 pm 9:00 am - 4:30 pm Closed Closed
Monday - Friday 9:00 am - 4:30 pm
3400 Wake Forest Rd
Raleigh, NC 27609-7317
Appointments 919-954-3921    919-954-3921 Office 919-954-3921
Fax 919-954-3924

Clinic Hours

9:00 am - 4:30 pm 9:00 am - 4:30 pm 9:00 am - 4:30 pm 9:00 am - 4:30 pm 9:00 am - 4:30 pm Closed Closed
Monday - Friday 9:00 am - 4:30 pm

Services

The Duke Raleigh Hospital Plaza Pharmacy is available to patients so prescriptions can be filled prior to leaving the hospital campus. We accept most major insurance plans and can accept electronically prescribed medications.

We also offer:

  • Medication education to ensure patients understand what the medicine is used for, dosing instructions, side effects, storage and disposal
  • Checks to avoid drug interactions between current medications and new medications
  • Special order medications, both prescription and over-the-counter, often for next day pick-up
  • Assistance for patients who need to obtain manufacturer coupons to reduce or eliminate co-pay
  • Assistance for patients with locating medications at local pharmacies when not in stock, but needed immediately
  • For Duke insured employees, we provide 90-day supply of maintenance medications at mail order prices
  • For all Duke employees, we offer discounts on over-the-counter medications

Accepted Insurance

Duke Health contracts with most major health insurance carriers and transplant networks, including the ones listed below. Before scheduling your appointment, we strongly recommend you contact your insurance company to verify that the Duke Health location or provider you plan to visit is included in your network. Your insurance company will also be able to inform you of any co-payments, co–insurances, or deductibles that will be your responsibility. If you proceed in scheduling an appointment and your health insurance benefits do not participate with Duke, your out of pocket liability may be higher. We will contact you regarding your coverage and patient liability. If you are uninsured, learn more about our financial assistance policy.

  • Aetna Choice POS, Aetna Choice POS II
  • Aetna Elect Choice HMO, Aetna Open Access Elect Choice
  • Aetna Health Network Only, Aetna Health Network Option
  • Aetna HMO
  • Aetna Limited Benefit Insurance PPO
  • Aetna Managed Choice POS
  • Aetna Medicare HMO Open Access
  • Aetna Medicare Plan (HMO, PPO)
  • Aetna Medicare Premier Plan (PPO)
  • Aetna Medicare Prime Plan (HMO, PPO)
  • Aetna Open Access HMO, Open Access Aetna Select, Aetna Open Access Managed Choice
  • Aetna Open Choice PPO
  • Aetna PCP Coordinated POS Plan
  • Aetna Quality Point of Service (QPOS)
  • Aetna Select HMO
  • Aetna Traditional Choice
  • Aetna Voluntary Indemnity Group Plan
  • Aetna Whole Health – Duke WakeMed WKCC
  • Ambetter of North Carolina
  • Blue Advantage
  • Blue Medicare (HMO, PPO)*
  • Blue Options (123, PPO, HSA)
  • Blue Select
  • NC State Employees Health Plan
  • *Duke HomeCare and Hospice does not participate in the plan.

  • Cigna Choice Plus
  • Cigna Behavioral Health (*Limited eligibility)
  • Cigna Open Access
  • Cigna Open Access Plus
  • *Please call Cigna Behavioral Heath to see if the provider is participating in your plan.

  • Duke Basic
  • Duke Select
  • Experience Health Medicare Advantage (HMO) Plan
First Health
Gateway Health Alliance
  • Gateway Health Medicare Assured Prime (HMO)
  • Gateway Health Medicare Assured Select (HMO)
Halifax Physician-Hospital Organization
Healthgram
  • Humana Choice (PPO)
  • Humana ChoiceCare (PPO)
  • Humana Gold Choice (PFFS)
  • Humana Gold Plus (HMO)
MedCost
  • First Medicare Direct*
  • Medicare Part A
  • Medicare Part B
  • *This is for Wake County only.

MultiPlan / Private Healthcare Systems
  • NC Medicaid*
  • *Not all Duke locations and doctors participate in this plan. Please contact the location you will be visiting to determine what is accepted.

OneNet PPO
  • FAMIS*
  • Optima Family Care (Medicaid HMO in VA)*
  • Optima Individual & Family (On & Off Exchange Plans)
  • Optima Plus (PPO)
  • Optima Vantage (HMO)
  • *Duke Primary Care, Duke University Hospital, Duke Regional Hospital, and Duke Raleigh Hospital are not participating with this plan.

  • TRICARE Prime*
  • TRICARE Prime Remote*
  • TRICARE Select*
  • *Duke Primary Care is considered an authorized, non-network participating provider.

  • AARP Medicare Complete (HMO, PPO)*
  • AARP Medicare Complete Essential (HMO)*
  • All Savers Alternate Funding
  • All Savers Fully Insured
  • State Employee Health Plan (for retirees)
  • United Healthcare (HMO, PPO, POS)
  • United Healthcare Charter/Charter Balance/Charter Plus
  • United Healthcare Choice/Choice Plus
  • United Healthcare Core/Core Essential
  • United Healthcare Navigate/Navigate Plus/Navigate Balanced
  • United Healthcare of the River Valley
  • United Healthcare Option PPO
  • United Healthcare Options PPO with Harvard Pilgrim
  • United Healthcare Passport Connect Choice/Choice Plus
  • United Healthcare Passport Connect Options PPO
  • United Healthcare Select/Select Plus
  • United Medical Resources (UMR)
  • *Duke HomeCare and Hospice does not participate with the plan.

Preparing For Your Visit

Getting Here

3400 Wake Forest Rd
Raleigh, NC 27609-7317

Parking

Duke Raleigh Hospital has two free parking decks. The most convenient to the Plaza Pharmacy is parking deck two (P2), just to the left of the main hospital entrance.