Announcements

Crutchfield Street, a major roadway along the Duke Regional Hospital campus, is currently under construction. To quickly reach Duke Regional Hospital, please take (1) North Roxboro Street to Olympic Avenue or (2) North Duke Street to Stadium Drive to Olympic Avenue to reach the Duke Regional Hospital campus.

Buses are still running and will pick up/drop off at the Duke Regional Hospital bus stop.

Face masks are required at this location.

If you have or suspect you have been exposed to COVID-19, take these precautions before you seek care. If you have an appointment, learn about the safety measures in place at all Duke Health locations.

Duke Regional Hospital Outpatient Pharmacy

Type:Pharmacy

The Duke Regional Hospital Outpatient Pharmacy is a full-service outpatient pharmacy located in the main entrance/lobby of Duke Regional Hospital, next to the information desk. Our services are available to patients who would like to fill prescriptions before leaving the hospital. We also serve Duke employees and their dependents. Our pharmacy fills new and maintenance prescriptions, and can assist with prescription transfers.

Clinic Hours

9:00 am - 4:30 pm 9:00 am - 4:30 pm 9:00 am - 4:30 pm 9:00 am - 4:30 pm 9:00 am - 4:30 pm Closed Closed
Monday - Friday 9:00 am - 4:30 pm
3643 N Roxboro St
Durham, NC 27704-2702
Fax 919-470-7370

Clinic Hours

9:00 am - 4:30 pm 9:00 am - 4:30 pm 9:00 am - 4:30 pm 9:00 am - 4:30 pm 9:00 am - 4:30 pm Closed Closed
Monday - Friday 9:00 am - 4:30 pm

Pharmacy Services

The Duke Regional Hospital Outpatient Pharmacy is available to patients so prescriptions can be filled prior to leaving the hospital. We accept most major insurance plans and can accept electronically prescribed medications.

We also offer:

  • Medication education to ensure patients and employees understand what the medicine is used for, dosing instructions, side effects, storage, and disposal
  • Checks to avoid drug interactions between current medications and new medications
  • Special order medications, both prescription and over-the-counter, often for next day pick-up
  • Assistance for patients who need to obtain manufacturer coupons to utilize with primary insurance to either reduce or eliminate co-pays
  • Assistance for patients with locating medications at local pharmacies when not in stock, but needed immediately
  • For Duke insured employees, we provide 90-day supply of maintenance medications at mail order prices
  • For all Duke employees, we offer discounts on over-the-counter medications, when applicable

Accepted Insurance

Duke Health contracts with most major health insurance carriers and transplant networks, including the ones listed below. Before scheduling your appointment, we strongly recommend you contact your insurance company to verify that the Duke Health location or provider you plan to visit is included in your network. Your insurance company will also be able to inform you of any co-payments, co–insurances, or deductibles that will be your responsibility. If you proceed in scheduling an appointment and your health insurance benefits do not participate with Duke, your out of pocket liability may be higher. We will contact you regarding your coverage and patient liability. If you are uninsured, learn more about our financial assistance policy.

  • Aetna Choice POS, Aetna Choice POS II
  • Aetna Elect Choice HMO, Aetna Open Access Elect Choice
  • Aetna Health Network Only, Aetna Health Network Option
  • Aetna HMO
  • Aetna Limited Benefit Insurance PPO
  • Aetna Managed Choice POS
  • Aetna Medicare Value Plan (HMO)
  • Aetna Medicare Value Plus Plan (HMO)
  • Aetna Medicare Essential Plan (PPO)
  • Aetna Medicare Eagle Plan (PPO)
  • Aetna Open Access HMO, Open Access Aetna Select, Aetna Open Access Managed Choice
  • Aetna Open Choice PPO
  • Aetna PCP Coordinated POS Plan
  • Aetna Quality Point of Service (QPOS)
  • Aetna Select HMO
  • Aetna Traditional Choice
  • Aetna Voluntary Indemnity Group Plan
  • Aetna Whole Health – Duke WakeMed WKCC
  • Ambetter of North Carolina
  • Blue Advantage
  • Blue Medicare (HMO, PPO)*
  • Blue Options (123, PPO, HSA)
  • Blue Select
  • NC State Employees Health Plan
  • *Duke HomeCare and Hospice does not participate in the plan.

Bright Health
  • Cigna Behavioral Health (*Limited eligibility)
  • Cigna Choice Plus
  • Cigna Connect Individual Family Plan
  • Cigna Open Access
  • Cigna Open Access Plus
  • *Please call Cigna Behavioral Heath to see if the provider is participating in your plan.

  • Duke Basic
  • Duke Select
  • Experience Health Medicare Advantage (HMO) Plan
First Health
Gateway Health Alliance
Halifax Physician-Hospital Organization
Healthgram
  • Humana Choice (PPO)
  • Humana Choice - Medicare Advantage (PPO)
  • Humana ChoiceCare - Medicare Advantage (PPO)
  • Humana Gold Choice - Medicare Advantage (PFFS)
  • Humana Gold Plus - Medicare Advantage (HMO)
  • Humana Medicare Advantage Group Plan - NC State Retirees
MedCost
  • First Medicare Direct
  • Medicare Part A
  • Medicare Part B
MultiPlan / Private Healthcare Systems
  • AmeriHealth Caritas North Carolina
  • Carolina Complete Health
  • Healthy Blue
  • NC Medicaid Direct
  • UnitedHealthcare Community Plan
  • WellCare of North Carolina
OneNet PPO
  • FAMIS*
  • Optima Family Care (Medicaid HMO in VA)*
  • Optima Individual & Family (On & Off Exchange Plans)
  • Optima Plus (PPO)
  • Optima Vantage (HMO)
  • *Duke Primary Care, Duke University Hospital, Duke Regional Hospital, and Duke Raleigh Hospital are not participating with this plan.

  • TRICARE Prime
  • TRICARE Prime Remote
  • TRICARE Select
  • AARP Medicare Complete (HMO, PPO)*
  • AARP Medicare Complete Essential (HMO)*
  • All Savers Alternate Funding
  • All Savers Fully Insured
  • United Healthcare (HMO, PPO, POS)
  • United Healthcare Charter/Charter Balance/Charter Plus
  • United Healthcare Choice/Choice Plus
  • United Healthcare Core/Core Essential
  • United Healthcare Navigate/Navigate Plus/Navigate Balanced
  • United Healthcare of the River Valley
  • United Healthcare Option PPO
  • United Healthcare Options PPO with Harvard Pilgrim
  • United Healthcare Passport Connect Choice/Choice Plus
  • United Healthcare Passport Connect Options PPO
  • United Healthcare Select/Select Plus
  • United Medical Resources (UMR)
  • *Duke HomeCare and Hospice and mental health providers do not participate with the plan.

About Us

Duke Regional Hospital Outpatient Pharmacy is located next to the information desk at Duke Regional Hospital.

Preparing For Your Visit

Accessibility Services

We provide equal access for all people and offer a range of free accessibility services to patients and visitors who need them.

Interpreter Services

Free interpreter services can be provided for patients who prefer to communicate in a language other than English.

Address

3643 N Roxboro St
Durham, NC 27704-2702

Parking

Free, convenient parking is available.

Public Transportation

Plan your trip to Duke Regional Hospital Outpatient Pharmacy through GoDurham bus routes 4, 9, and 9A. These routes provide transportation to Duke Regional Hospital. The closest bus stops are Duke Regional Hospital, Roxboro Rd at Crutchfield St (Duke Regional Hospital), and Olympic Ave at Roxboro Rd. If you have trouble accessing these routes, visit GoDurham Access to check if you meet the ADA eligibility for Durham County’s accessible transit program.