Announcements

Duke Outpatient Pharmacy's hours will vary beginning on Friday, March 27. Hours of operation: 8:30 am to 6:00 pm. Meds to Beds Service will not be available on the weekends. Discharge prescriptions should be filled and picked up from Children’s Retail Pharmacy until 4:30p.m. on Saturdays and Sundays.

Duke Outpatient Pharmacy

Type:Pharmacy
We fill prescriptions for Duke patients and employees. Prescriptions can also be mailed via UPS for a charge.

Clinic Hours

8:30 am - 6:00 pm 8:30 am - 6:00 pm 8:30 am - 6:00 pm 8:30 am - 6:00 pm 8:30 am - 6:00 pm Closed Closed
Monday - Friday 8:30 am - 6:00 pm
Duke Clinic
40 Duke Medicine Cir
First Floor, Red Zone, Room 1822
Durham, NC 27710-4000
Appointments 855-855-6484    855-855-6484 Office 919-684-2908
Fax 919-684-5539

Clinic Hours

8:30 am - 6:00 pm 8:30 am - 6:00 pm 8:30 am - 6:00 pm 8:30 am - 6:00 pm 8:30 am - 6:00 pm Closed Closed
Monday - Friday 8:30 am - 6:00 pm

Accepted Insurance

Duke Health contracts with most major health insurance carriers and transplant networks, including the ones listed below. Before scheduling your appointment, we strongly recommend you contact your insurance company to verify that the Duke Health location or provider you plan to visit is included in your network. Your insurance company will also be able to inform you of any co-payments, co–insurances, or deductibles that will be your responsibility. If you proceed in scheduling an appointment and your health insurance benefits do not participate with Duke, your out of pocket liability may be higher. We will contact you regarding your coverage and patient liability. If you are uninsured, learn more about our financial assistance policy.

  • Aetna Choice POS, Aetna Choice POS II
  • Aetna Elect Choice HMO, Aetna Open Access Elect Choice
  • Aetna Health Network Only, Aetna Health Network Option
  • Aetna HMO
  • Aetna Limited Benefit Insurance PPO
  • Aetna Managed Choice POS
  • Aetna Medicare HMO Open Access
  • Aetna Medicare Plan (HMO, PPO)
  • Aetna Medicare Premier Plan (PPO)
  • Aetna Medicare Prime Plan (HMO, PPO)
  • Aetna Open Access HMO, Open Access Aetna Select, Aetna Open Access Managed Choice
  • Aetna Open Choice PPO
  • Aetna PCP Coordinated POS Plan
  • Aetna Quality Point of Service (QPOS)
  • Aetna Select HMO
  • Aetna Traditional Choice
  • Aetna Voluntary Indemnity Group Plan
  • Aetna Whole Health – Duke WakeMed WKCC
  • Ambetter of North Carolina
  • Blue Advantage
  • Blue Medicare (HMO, PPO)*
  • Blue Options (123, PPO, HSA)
  • Blue Select
  • NC State Employees Health Plan
  • *Duke HomeCare and Hospice does not participate in the plan.

  • Cigna Choice Plus
  • Cigna Behavioral Health (*Limited eligibility)
  • Cigna Open Access
  • Cigna Open Access Plus
  • *Please call Cigna Behavioral Heath to see if the provider is participating in your plan.

  • Duke Basic
  • Duke Select
  • Experience Health Medicare Advantage (HMO) Plan
First Health
Gateway Health Alliance
  • Gateway Health Medicare Assured Prime (HMO)
  • Gateway Health Medicare Assured Select (HMO)
Halifax Physician-Hospital Organization
Healthgram
  • Humana Choice (PPO)
  • Humana ChoiceCare (PPO)
  • Humana Gold Choice (PFFS)
  • Humana Gold Plus (HMO)
MedCost
  • First Medicare Direct*
  • Medicare Part A
  • Medicare Part B
  • *This is for Wake County only.

MultiPlan / Private Healthcare Systems
  • NC Medicaid*
  • *Not all Duke locations and doctors participate in this plan. Please contact the location you will be visiting to determine what is accepted.

OneNet PPO
  • FAMIS*
  • Optima Family Care (Medicaid HMO in VA)*
  • Optima Individual & Family (On & Off Exchange Plans)
  • Optima Plus (PPO)
  • Optima Vantage (HMO)
  • *Duke Primary Care, Duke University Hospital, Duke Regional Hospital, and Duke Raleigh Hospital are not participating with this plan.

  • TRICARE Prime*
  • TRICARE Prime Remote*
  • TRICARE Select*
  • *Duke Primary Care is considered an authorized, non-network participating provider.

  • AARP Medicare Complete (HMO, PPO)*
  • AARP Medicare Complete Essential (HMO)*
  • All Savers Alternate Funding
  • All Savers Fully Insured
  • State Employee Health Plan (for retirees)
  • United Healthcare (HMO, PPO, POS)
  • United Healthcare Charter/Charter Balance/Charter Plus
  • United Healthcare Choice/Choice Plus
  • United Healthcare Core/Core Essential
  • United Healthcare Navigate/Navigate Plus/Navigate Balanced
  • United Healthcare of the River Valley
  • United Healthcare Option PPO
  • United Healthcare Options PPO with Harvard Pilgrim
  • United Healthcare Passport Connect Choice/Choice Plus
  • United Healthcare Passport Connect Options PPO
  • United Healthcare Select/Select Plus
  • United Medical Resources (UMR)
  • *Duke HomeCare and Hospice does not participate with the plan.

About Us

We are located on the first floor of Duke Clinic, in the Red Zone.

Preparing For Your Visit

Getting Here

Duke Clinic
40 Duke Medicine Cir
First Floor, Red Zone, Room 1822
Durham, NC 27710-4000

Parking

Patients and visitors can park in the Duke Medicine Circle Parking garage ($2 per hour or $8 per day). Valet parking service ($9 a day) is available at the Duke Clinic entrance.