COVID-19 (Coronavirus) Update

As the level of COVID-19 infections begins to stabilize in our community, we are starting to reschedule appointments, surgeries, and procedures that were delayed during the pandemic. Learn more about how Duke Health is committed to keeping you safe. Visitor restrictions remain in effect. 

Duke MyChart Video Library

Instructional Videos

Duke has created a library of helpful videos to guide you in using MyChart.

Schedule an Appointment With Your Primary Care Provider
In this video, we show you how to schedule a new appointment with one of your established primary care providers.

Schedule an Appointment With a Specialist
In this video, we show you how to schedule new and follow-up appointments with specialists who are part of your care team.

Video Visit Instructions
In these videos, we provide instructions on Duke Health video appointments.

View Upcoming Appointment Details
In this video, we show you where to find details about upcoming appointments, including date, time, location, and directions.

View Your Test Results
In this video, we show you where to find and how to sort test results that have been added to your MyChart account, including test from hospital visits.

View Your Ordered Tests and Procedures
In this video, we show you where to find a list of your upcoming tests or procedures that have been ordered by your provider.

View Visit Summaries
In this video, we show you where to find information about prior appointment visits, including notes from your providers.

Learn more about the benefits of MyChart.

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