Duke MyChart Video Tutorials

Instructional Videos

Duke has created a library of helpful videos to guide you in using Duke MyChart.

Schedule an Appointment With Your Primary Care Provider
Schedule a new appointment with one of your established primary care providers.

Schedule an Appointment With a Specialist
Schedule new and follow-up appointments with specialists who are part of your care team.

View Upcoming Appointment Details
Find details about upcoming appointments, including date, time, location, and directions.

View Your Ordered Tests and Procedures
Locate a list of your upcoming tests or procedures that have been ordered by your provider.

Protecting Your Personal Information
Learn how Duke Health provides you extra security when you log into your Duke MyChart account.

eCheck-In Instructions
Our eCheck-in feature can save you time by checking into your appointment at Duke Health clinics and telehealth appointments up to five days before your visit.

Video Visit Instructions
Instructions on Duke Health video appointments.

View Your Test Results
Find and sort test results that have been added to your MyChart account, including test from hospital visits.

View Visit Summaries
Find information about prior appointment visits, including notes from your providers.

Explanation of Paperless Billing
Patient accounts are available online 24/7. If you prefer to receive statements in the mail, follow this step-by-step visual guide.

Pay as a Guest
Another person can make a safe and secure payment on behalf of a patient in Duke MyChart.

Learn more about the benefits of MyChart.

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