You need a My Duke Health (previously Duke MyChart) account to request a virtual appointment or E-visit with a provider you have already seen. If you don’t have an account, you can create one or call 919-620-4555 or 800-782-6945 to receive an activation code. Our phone lines are open from 8:00 am to 5:00 pm Monday through Friday.
If you need to be seen by a new provider, please call 855-855-6484. We will help you make an appointment with the right provider and determine if a virtual or in-person visit can meet your needs.
Virtual Primary and Urgent Care
You can use My Duke Health to schedule a virtual appointment or eVisit when you want medical attention for a minor medical issue. You must be six months or older for a virtual visit and 18 years or older for an eVisit, and you must have a My Duke Health account to schedule an appointment. Virtual visits and eVisits may be covered by insurance as primary care visits. Copays, co-insurance, and deductibles apply. Contact your insurance for any questions on coverage.