Use Duke Virtual Urgent Care when you need to be seen for a minor medical issue, yet your doctor isn't available. You can receive virtual medical care if you experience:
- Sinus congestion
- Cold and flu
- COVID-19 screenings
- Skin rashes, and infections
- Seasonal allergies
- Vaginal yeast infections
- Urinary tract infections
- Pink eye
You must be a Duke patient, age 6 and older, and you must have a Duke MyChart account to schedule an appointment. Women who are pregnant should schedule an in-person appointment with their own provider and not through Duke Virtual Urgent Care. See our FAQs for more information about connecting virtually with a Duke provider.
If you are not a Duke patient or do not want to schedule your appointment, you can visit one of our numerous urgent care locations in the Triangle or you can use Duke Health Anywhere. This on-demand option connects you with an on-call doctor 24/7 for $49 per visit.
Schedule a Duke Virtual Urgent Care appointment with Duke MyChart.
Virtual Care from Duke Providers
Virtual urgent care visits with a Duke provider are scheduled at least one hour in advance and are available from 8:00 am to 8:00 pm. They are covered by insurance as an urgent care visit.
Your online appointment is held over a secure video call through Duke MyChart on your mobile device or computer with a webcam. After discussing your symptoms, you’ll receive follow-up notes in your MyChart account. Prescriptions can be sent to your preferred pharmacy.
Answers to frequently asked questions about Duke Virtual Urgent Care are available on our FAQ page.
Visit one of our urgent care centers if you need treatment for falls, sprains or strains, broken bones, or cuts that require stitches. View wait times, closures, or hour changes for all our urgent care centers.