Conditions Treated at Duke Virtual Urgent Care
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Minor illness and injuries that can be treated virtually include but are not limited to:
- Cough
- COVID/cold/flu symptoms
- COVID-19 screenings
- Pink eye
- Seasonal allergies
- Sinus pain and congestion
- Skin rashes, and infections
- Sore throat
- Urinary tract infections (Adult female only)
Conditions Not Recommended for Virtual Urgent Care
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Conditions for which virtual urgent care is not an option include but are not limited to:
- Abdominal pain
- Dizziness, weakness
- Ear pain
- Exams of genitals, breasts, or buttocks
- Prescriptions for controlled substances
- Urinary symptoms in men and children
- Work/school physicals
Pregnant women should not seek medical care through virtual urgent care. If you have a medical concern, please contact your obstetrician or the provider you see for your prenatal care. If your provider is unavailable and you have a non-pregnancy-related concern, you may be seen in person at one of our urgent care centers.
After Hours Virtual Urgent Care Option
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Duke Health Anywhere is a virtual urgent care option for people who are not Duke patients, or who do not have a Duke MyChart account. It is available 24/7, no appointment is needed.
If you are a Duke patient, consider using Duke Health Anywhere after 8:00 pm and before 8:00 am when Duke Virtual Urgent Care is not open. It's also a good option if Duke virtual urgent care does not have a convenient appointment available. Duke Health Anywhere does not accept insurance. Visits cost $59.