Duke Virtual Urgent Care

Schedule a Virtual Urgent Care Visit for Minor Medical Issues

Use Duke Virtual Urgent Care when you want medical attention for a minor medical issue and your doctor isn't available. You must be a Duke patient, age 6 or older, and you must have a Duke MyChart account to schedule an appointment. 

Your online appointment is held over a secure video call through Duke MyChart and the Zoom application on your mobile device or computer with a webcam. After discussing your symptoms, you’ll receive follow-up notes in your MyChart account. Prescriptions can be sent to your preferred pharmacy.

Virtual visits take place between 8:00 am and 8:00 pm and may be covered by insurance as an urgent care visit. Co-payments, co-insurance, and deductibles apply.