Duke Urgent Care

In-person and Virtual Options When Your Doctor Isn't Available

Urgent care can provide the quick evaluation and treatment you need when you experience a minor illness or injury and your doctor isn't available. You can schedule a video visit with a Duke doctor, or access virtual care quickly with a non-Duke doctor.

In-person Urgent Care

If you need in-person care, visit one of our urgent care centers. Appointments aren't required; walk-ins are welcome. However, you'll be seen faster if you check wait times, select your preferred location below, then click the “Reserve Your Spot” button to choose from available time slots.

If you have a life-threatening illness or injury, call 911.

Virtual Urgent Care Options

Duke telehealth options work best for common medical conditions that don’t need hands-on medical care, such as urinary infections, skin complaints like rashes and minor burns, pink eye, and seasonal allergies. Choose from these two options.

Scheduled Duke Virtual Urgent Care
If you are an existing Duke patient, you can schedule a telehealth appointment with a Duke provider through Duke MyChart. Visits are scheduled at least one hour in advance and can take place between 8:00 am. and 8:00 pm. These virtual urgent care appointments are generally covered by insurance. Your usual co-payments, co-insurances, and deductibles will apply.

On-Demand Duke Health Anywhere
Duke and non-Duke patients can see experienced, board-certified providers on-demand 24/7 for a set $59 fee. Duke Health Anywhere does not accept insurance.

If You Have Flu-Like or Upper Respiratory Symptoms
If you have respiratory symptoms -- congestion, runny nose, cough, fever, shortness of breath, new loss of taste or smell, and sore throat -- or you are concerned that you’ve been exposed to the coronavirus that causes COVID-19, do not visit urgent care in person. Call your doctor if you are a Duke patient. If not, call Duke Health COVID-19 Hotline: 919-385-0429, available daily from 8:00 am to 8:00 pm. Learn more about COVID-19 testing and care.