Announcements

Face masks are required at this location.

If you have or suspect you have been exposed to COVID-19, take these precautions before you seek care. If you have an appointment, learn about the safety measures in place at all Duke Health locations.

Duke Urgent Care Croasdaile

Type:Urgent Care

Infants, children, and adults with minor injuries and illnesses are treated at this urgent care clinic in Durham.

  • Board-certified pediatrician and pediatric nurse practitioners treat children, including newborns.
  • Check wait times and reserve your spot.
  • Walk-ins are welcome; no appointment needed.
  • Lab work and X-rays can be done on-site.

Clinic Hours

8:00 am - 8:00 pm 8:00 am - 8:00 pm 8:00 am - 8:00 pm 8:00 am - 8:00 pm 8:00 am - 8:00 pm 8:00 am - 8:00 pm 8:00 am - 8:00 pm
Monday - Sunday 8:00 am - 8:00 pm

Virtual Urgent Care Available

Log in to Duke MyChart to schedule a virtual urgent care appointment.

  • Available 8:00 am to 8:00 pm
  • You must be a Duke patient, age six and older
  • Insurance accepted

After hours, use the Duke Health Anywhere app for your urgent care video visit.

  • Available 24/7, no appointment needed
  • Duke and non-Duke patients, ages two and older
  • $59 per visit. Insurance not accepted
1821 Hillandale Rd
Suite 24A
Durham, NC 27705-2671
Office 919-383-4355
Fax 919-382-8791

Clinic Hours

8:00 am - 8:00 pm 8:00 am - 8:00 pm 8:00 am - 8:00 pm 8:00 am - 8:00 pm 8:00 am - 8:00 pm 8:00 am - 8:00 pm 8:00 am - 8:00 pm
Monday - Sunday 8:00 am - 8:00 pm

Virtual Urgent Care Available

Log in to Duke MyChart to schedule a virtual urgent care appointment.

  • Available 8:00 am to 8:00 pm
  • You must be a Duke patient, age six and older
  • Insurance accepted

After hours, use the Duke Health Anywhere app for your urgent care video visit.

  • Available 24/7, no appointment needed
  • Duke and non-Duke patients, ages two and older
  • $59 per visit. Insurance not accepted
Pediatric Urgent Care

Our board-certified pediatrician and pediatric nurse practitioners are available seven days a week.

Urgent Care Wait Times

Convenient, After Hours Urgent Care in Durham

Visit our urgent care clinic when your primary care provider is unavailable, or when your condition is non-life threatening and does not require emergency care.


Urgent Care Treatment for Illness and Injuries

  • Sprains, strains, dislocations and broken bones
  • Minor trauma
  • Cuts, scrapes and wounds that require stitches
  • Flu and flu symptoms, including fever and vomiting
  • Burn and wound care
  • Urinary tract infections
  • Allergic reactions
  • Sore throat and strep throat
  • Sinus infections and respiratory infections

Physical Exams and Vaccinations

  • Sports physicals
  • Physical exams for college, camp or employment
  • Vaccines and immunizations, including annual flu shots and tetanus shots

Pediatric Urgent Care Specialist On-site

A licensed, trained pediatric provider is available to provide urgent care for children, from newborns to age 25. They treat common pediatric conditions such as strep throat, cuts, and allergies, and some vaccines (including boosters). Additional pediatric services include:

  • Blood and urine tests
  • Prescriptions and refills
  • Medical equipment for injuries
  • Orthopaedic care

Manage Your Health Online

Duke MyChart is our easy-to-use online patient portal that helps you manage your health care online. Duke MyChart gives you secure access to view your test results, schedule appointments, request prescription refills, and communicate with your care team.

Equipment

Most lab work and X-rays can be done in our clinic.

Our Providers

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Accepted Insurance

  • Aetna Choice POS, Aetna Choice POS II
  • Aetna Elect Choice HMO, Aetna Open Access Elect Choice
  • Aetna Health Network Only, Aetna Health Network Option
  • Aetna HMO
  • Aetna Limited Benefit Insurance PPO
  • Aetna Managed Choice POS
  • Aetna Medicare Assure Plan (HMO D-SNP)
  • Aetna Medicare Eagle Plan (PPO)
  • Aetna Medicare Essential Plan (PPO)
  • Aetna Medicare Value Plan (HMO)
  • Aetna Open Access HMO, Open Access Aetna Select, Aetna Open Access Managed Choice
  • Aetna Open Choice PPO
  • Aetna PCP Coordinated POS Plan
  • Aetna Quality Point of Service (QPOS)
  • Aetna Select HMO
  • Aetna Traditional Choice
  • Aetna Voluntary Indemnity Group Plan
  • Aetna Whole Health – Duke WakeMed WKCC
  • Aetna/CVS Health
  • Ambetter of North Carolina
  • Blue Advantage
  • Blue Medicare (HMO, PPO)*
  • Blue Options (123, PPO, HSA)
  • Blue Select
  • NC State Employees Health Plan
  • *Duke HomeCare and Hospice does not participate in the plan.

Bright HealthCare
  • Cigna Behavioral Health (*Limited eligibility)
  • Cigna Choice Plus
  • Cigna Connect Individual Family Plan
  • Cigna Open Access
  • Cigna Open Access Plus
  • *Please call Cigna Behavioral Heath to see if the provider is participating in your plan.

  • Duke Basic
  • Duke Select
  • Experience Health Medicare Advantage (HMO) Plan
First Health
Gateway Health Alliance
  • Halifax Physician-Hospital Organization plans*
  • *This plan is only accepted at Duke University Hospital, Duke Regional Hospital, Duke Raleigh Hospital, and Duke HomeCare & Hospice.

Healthgram
  • Humana Choice (PPO)
  • Humana Choice - Medicare Advantage (PPO)
  • Humana ChoiceCare - Medicare Advantage (PPO)
  • Humana Gold Choice - Medicare Advantage (PFFS)
  • Humana Gold Plus - Medicare Advantage (HMO)
  • Humana Medicare Advantage Group Plan - NC State Retirees
MedCost
  • First Medicare Direct
  • Medicare Part A
  • Medicare Part B
MultiPlan / Private Healthcare Systems
  • AmeriHealth Caritas North Carolina
  • Carolina Complete Health
  • Healthy Blue
  • NC Medicaid Direct
  • UnitedHealthcare Community Plan
  • WellCare of North Carolina
OneNet PPO
  • FAMIS*
  • Optima Family Care (Medicaid HMO in VA)*
  • Optima Individual & Family (On & Off Exchange Plans)
  • Optima Plus (PPO)
  • Optima Vantage (HMO)
  • *Duke Primary Care, Duke University Hospital, Duke Regional Hospital, and Duke Raleigh Hospital are not participating with this plan.

  • TRICARE Prime
  • TRICARE Prime Remote
  • TRICARE Select
  • AARP Medicare Advantage Plan 2 (HMO-POS)
  • AARP Medicare Complete (HMO, PPO)*
  • AARP Medicare Complete Essential (HMO)*
  • All Savers Alternate Funding
  • All Savers Fully Insured
  • United Healthcare (HMO, PPO, POS)
  • United Healthcare Charter/Charter Balance/Charter Plus
  • United Healthcare Choice/Choice Plus
  • United Healthcare Core/Core Essential
  • United Healthcare Navigate/Navigate Plus/Navigate Balanced
  • United Healthcare Option PPO
  • United Healthcare Passport Connect Choice/Choice Plus
  • United Healthcare Passport Connect Options PPO
  • United Healthcare Select/Select Plus
  • United Healthcare Shared Services - Harvard Pilgrim/UHC Options PPO Network
  • United Medical Resources (UMR)
  • *Duke HomeCare and Hospice and mental health providers do not participate with the plan.

About Us

Duke Urgent Care Center is located on Hillandale Road, convenient to the Croasdaile Farm and Watts-Hillandale neighborhoods in Durham and to the rest of Durham and Durham County. Our urgent care center is adjacent to Duke Primary Care Croasdaile, and is in the same shopping center as the Duke Asthma, Allergy, and Airway Center, Triangle Heart Associates and Duke Cardiopulmonary Rehabilitation at Croasdaile.

Preparing For Your Visit

Appointments are not required. Walk in or reserve your spot online to minimize your wait time in our clinic.

Accessibility Services

Accessibility Services Text

We provide equal access for all people and offer a range of free accessibility services to patients and visitors who need them.

Interpreter Services

Interpreter Services Text

Free interpreter services can be provided for patients who prefer to communicate in a language other than English.

Address

1821 Hillandale Rd
Suite 24A
Durham, NC 27705-2671

Parking

Free, convenient parking.

Public Transportation

Public Transportation Text

Plan your trip to Duke Urgent Care Croasdaile through GoDurham bus route 1. The closest bus stop is Hillandale Rd at Croasdaile Crossing. If you have trouble accessing this route, visit GoDurham Access to check if you meet the ADA eligibility for Durham County’s accessible transit program.