Duke Health Anywhere

No Appointment Needed 8:00 pm - 8:00 am

For More Information 888-404-1017

Duke Health Anywhere is a virtual urgent care option available 24/7 for people who are not Duke patients, or who do not have a My Duke Health (previously Duke MyChart) account. Your virtual visit will be with a board-certified provider through a mobile device or computer with a webcam. Duke Health Anywhere does not accept insurance. Visits cost $59. 

After Hours Care
Duke Health Anywhere is a good option after 8:00 pm and before 8:00 am when Duke virtual primary and urgent care is not open or convenient appointment times are not available.

Set Up Your Free Duke Health Anywhere Account

Connect anytime, anywhere with your choice of provider. It's easy to get started. Download the app (preferred) or sign in from your computer.

Download Duke Health Anywhere on the Apple App Store       Download Duke Health Anywhere on the Google Play store

No Appointment Needed

No appointment is needed. Your online doctor visit is secure and takes place within 10 minutes on average. 

Some prescriptions can be sent to your preferred pharmacy if needed. There may be some restrictions on what they can prescribe. Read our FAQ for more information about Duke Health Anywhere’s policy on prescribing antibiotics.


Read answers to frequently asked questions about Duke Health Anywhere. For technical help or customer support, call 888-404-1017 or email dukehealthanywhere@americanwell.com.

Conditions Treated at Duke Health Anywhere

Minor illness and injuries that can be treated through Duke Health Anywhere include:

  • Allergies
  • Cough, cold, and flu
  • Nausea, vomiting, and diarrhea
  • Pink eye
  • Rash or skin condition
  • Runny nose and sinus congestion
  • Sore throat
  • Urinary symptoms

Please Note
Duke Health Anywhere is available for patients age 2 and older. Pregnant people should schedule an in-person appointment with their own doctor and not through Duke Health Anywhere.

Duke Virtual Primary and Urgent Care

Virtual visits with a Duke provider can be scheduled at least one hour in advance. A My Duke Health account is required. 

Conditions Not Treated at Duke Health Anywhere

Duke Health Anywhere can not diagnose people who have symptoms of ear infection, anxiety or depression, or insomnia. It can not evaluate someone for smoking cessation.

In-Person Urgent Care

Visit our urgent care centers when you need in-person care. View wait times and reserve your spot.

This page was medically reviewed on 06/30/2023