Duke Health Anywhere
No Appointment Needed, Ideal Option 8:00 pm - 8:00 am
Duke Health Anywhere is a virtual urgent care option available 24/7 for people who are not Duke patients, or who do not have a Duke MyChart account. Your virtual visit will be with a board-certified provider through a mobile device or computer with a webcam. Duke Health Anywhere does not accept insurance. Visits cost $59.
After Hours Care
If you are a Duke patient, Duke Health Anywhere is a good option after 8:00 pm and before 8:00 am when Duke Virtual Urgent Care is not open. It is also a resource when Duke virtual urgent care does not have a convenient appointment time available.
Set Up Your Free Duke Health Anywhere Account
Connect anytime, anywhere with your choice of provider. It's easy to get started. Download the app (preferred) or sign in from your computer.
No Appointment Needed
No appointment is needed. Your online doctor visit is secure and takes place within 10 minutes on average.
Some prescriptions can be sent to your preferred pharmacy if needed. There may be some restrictions on what they can prescribe. Read our FAQ for more information about Duke Health Anywhere’s policy on prescribing antibiotics.
Read answers to frequently asked questions about Duke Health Anywhere. For technical help or customer support, call 888-404-1017 or email dukehealthanywhere@americanwell.com.
Conditions Treated at Duke Health Anywhere
Minor illness and injuries that can be treated through Duke Health Anywhere include:
- Allergies
- Cough, cold, and flu
- Nausea, vomiting, and diarrhea
- Pink eye
- Rash or skin condition
- Runny nose and sinus congestion
- Sore throat
- Urinary symptoms
Please Note
Duke Health Anywhere is available for patients age 2 and older. Women who are pregnant should schedule an in-person appointment with their own doctor and not through Duke Health Anywhere.
Virtual urgent care visits with a Duke provider are available from 8:00 am - 8:00 pm. They scheduled at least one hour in advance. A Duke MyChart account is required.
Conditions Not Treated at Duke Health Anywhere
Duke Health Anywhere can not diagnose patients who may have symptoms of ear infection, anxiety or depression, insomnia or evaluate someone for smoking cessation.
Visit our urgent care centers for conditions that benefit from in-person care. View wait times, or reserve your spot.