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Duke Health Anywhere
No Appointment Needed, Ideal Option 8:00 pm - 8:00 am
Overview
Duke Health Anywhere is a virtual urgent care option available 24/7 for people who are not Duke patients, or who do not have a Duke MyChart account. Your virtual visit will be with a board-certified provider through a mobile device or computer with a webcam. Duke Health Anywhere does not accept insurance. Visits cost $59.
After Hours Care
If you are a Duke patient, Duke Health Anywhere is a good option after 8:00 pm and before 8:00 am when Duke Virtual Urgent Care is not open. It is also a resource when Duke virtual urgent care does not have a convenient appointment time available.
Set Up Your Free Duke Health Anywhere Account
No Appointment Needed
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No appointment is needed. Your online doctor visit is secure and takes place within 10 minutes on average.
Some prescriptions can be sent to your preferred pharmacy if needed. There may be some restrictions on what they can prescribe. Read our FAQ for more information about Duke Health Anywhere’s policy on prescribing antibiotics.
Questions?
Read answers to frequently asked questions about Duke Health Anywhere. For technical help or customer support, call 888-404-1017 or email dukehealthanywhere@americanwell.com.
Conditions Treated at Duke Health Anywhere
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Minor illness and injuries that can be treated through Duke Health Anywhere include:
- Allergies
- Cough, cold, and flu
- Nausea, vomiting, and diarrhea
- Pink eye
- Rash or skin condition
- Runny nose and sinus congestion
- Sore throat
- Urinary symptoms
Please Note
Duke Health Anywhere is available for patients age 2 and older. Pregnant people should schedule an in-person appointment with their own doctor and not through Duke Health Anywhere.
Duke Virtual Urgent Care
Virtual urgent care visits with a Duke provider can be scheduled at least one hour in advance between 8:00 am - 8:00 pm. A Duke MyChart account is required.
Conditions Not Treated at Duke Health Anywhere
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Duke Health Anywhere can not diagnose patients who may have symptoms of ear infection, anxiety or depression, insomnia, or evaluate someone for smoking cessation.
In-Person Urgent Care
Visit our urgent care centers when you need in-person care. View wait times and reserve your spot.
Choosing the Right Care
If you're unsure how serious your condition is, call your doctor's office or your health insurance company's nurse line for advice if your doctor isn't available. Or, use this guide to help you decide where to go for timely and cost-effective medical care.