Duke Health Anywhere

Virtual Urgent Care Visits 24/7 -- No Appointment Needed

For More Information

Duke Health Anywhere is an online-only way to virtually connect with an on-call doctor from any mobile device or computer with a webcam. For $49 per visit, you’ll pick from a team of board-certified doctors with an average of 15 years experience. They can even send a prescription to your preferred pharmacy.

Your online doctor visit is secure and offers answers in an average of 10 minutes. If you're in need of in-person medical care, visit one of Duke’s numerous urgent care or primary care locations throughout the Triangle. You can even get real-time updates for wait times with the Duke Health "skill" through the Amazon Alexa app.

Set Up a Free Account

Connect anytime, anywhere with your choice of urgent care doctor. It's easy to get started. Download the app (preferred) or sign in from your computer.

Conditions Treated at Your Convenience

Duke Health Anywhere covers non-life-threatening illnesses and injuries. An online doctor visit can cover urgent care needs and common medical conditions like:

Allergies
Cough, cold, and flu
Nausea, vomiting, and diarrhea
Pink eye
Rash or skin condition
Runny nose and sinus congestion
Sore throat
Urinary symptoms

Please note: Duke Health Anywhere is available for patients age 2 and older. Women who are pregnant should schedule an in-person appointment with their own doctor and not through Duke Health Anywhere. See our FAQ for more information about conditions that can’t be treated through the Duke Health Anywhere platform and instead could be treated at one of Duke’s numerous urgent care or primary care locations throughout the Triangle.

If your provider decides you’re in need of medication, there may be some restrictions for what they can prescribe. More information is available in our FAQ, including Duke Health Anywhere’s policy on prescribing antibiotics.

For technical help or customer support, call 888-404-1017 or email dukehealthanywhere@americanwell.com.

Have Questions?

Read our FAQs for more information about Duke Health Anywhere.