If you need assistance with this or other functions of Duke MyChart, call customer service at 919-620-4555 or 800-872-6945.

Step 1

To check in to your appointment up to five days ahead of time, log into Duke MyChart. It’s recommended that you perform your e-check in at least one day ahead of your virtual visit to solve any issues and save time the day of your appointment.

Step 2

Hover your mouse over “Appts & Visits” in the top navigation bar, and select “Appointments and Past Visits” from the drop-down menu.

Step 3

Click the green “ECHECK-IN” button available as part of the listing of your upcoming visits.

Step 4

After clicking the button, you can confirm or add personal and medical information.

Step 5

You can also complete health questionnaires ahead of time and pay any copay.