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Check-in for your appointment by logging into Duke MyChart. Please perform your eCheck-In at least one day ahead of your visit to resolve any issues and save time the day of your appointment.
eCheck-In
Please use eCheck-In Up to 5 Days Before Your Visit
Overview
eCheck-in lets you check in electronically, before your next appointment, through Duke MyChart. If you need assistance with this or other functions of Duke MyChart, call customer service at 919-620-4555 or 800-872-6945.
Step 1: One to Five Days Before Your Visit
Step 2
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You will see your upcoming visit at the top of your health feed. You can begin the eCheck-In process by selecting the green button.
Step 3
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When checking in, follow the instructions provided. Enter, update, and confirm your personal information. You can also pay any copay ahead of time.
If you’re set to have a telehealth visit, there’s nothing more to do.
Step 4
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If you’re coming to one of our clinics you can use a QR code provided on the screen to automatically check-in when you arrive.
You can show the QR code at the front desk or, if the clinic has a designated eCheck-In tablet, use it to scan the code using the My Duke Health app on your mobile device.
Step 5
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Before you visit us, you have the option of providing additional health information. While logged into your Duke MyChart account:
- Click the menu button and scroll to “my record"
- Click on the Health Summary section
- Enter any health issues, medications, allergies, immunizations, or current preventative care
See the eCheck-In Steps In Action
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