What's New and Coming Soon in Duke MyChart

Updated: April 25, 2022

Overview

Ver en español

Learn about new features and functionality for Duke MyChart.

Download the Latest Version of My Duke Health

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Want to make sure you don’t miss out on all the upgrades in Duke Health’s app? Access the latest version of My Duke Health in the Google Play or Apple App Store to stay up-to-date with our offerings. Use the app to access Duke MyChart and more:

  • Urgent care wait times and virtual visit options
  • Duke’s Health Education Library
  • Calendar listings for wellness classes

By updating the app regularly, you’ll be among the first to use future functions like a virtual assistant, personalized resource pages, and more.

Download Duke Health Anywhere on the Apple App Store Download Duke Health Anywhere on the Google Play store
Apple QR code for My Duke Health Google QR code for My Duke Health

Descargue la última versión de My Duke Health

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¿Quiere estar seguro de no perderse todas las actualizaciones de la aplicación de Duke Health? Acceda a la última versión de My Duke Health en Google Play o Apple App Store para estar al día con nuestras ofertas de servicios. Use la aplicación para acceder a Duke MyChart y más:
Tiempos de espera para clínicas de atención inmediata y opciones de visitas virtuales
Biblioteca de Educación de Duke Health
Calendario de clases de bienestar

Si actualiza la aplicación regularmente, estará entre los primeros en acceder a funciones futuras como un asistente virtual, páginas personalizadas de recursos y más.

  • Tiempos de espera para clínicas de atención inmediata y opciones de visitas virtuales

  • Biblioteca de Educación de Duke Health

  • Calendario de clases de bienestar

Si actualiza la aplicación regularmente, estará entre los primeros en acceder a funciones futuras como un asistente virtual, páginas personalizadas de recursos y más.

Download Duke Health Anywhere on the Apple App Store Download Duke Health Anywhere on the Google Play store
Apple QR code for My Duke Health Google QR code for My Duke Health

Did You Know? Online Scheduling Expands 

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You can do a lot with My Duke Health and Duke MyChart, including schedule many appointments from your phone or computer. Our online platform is increasing what’s available to book in advance so you can more easily find a time that works for you. You can now schedule office visits for primary care appointments, a follow-up for evaluation and management of infections, and return visits with a gynecology provider.

Log into Duke MyChart to find available times to meet with a provider.

¿Sabía qué? La programación de citas en línea se ha expandido  

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Usted puede hacer mucho con My Duke Health y Duke MyChart, como programar una gran variedad de citas desde su teléfono o computador. Nuestra plataforma en línea está aumentando los servicios disponibles que se pueden reservar con antelación para que pueda encontrar más fácilmente un tiempo que sea conveniente para usted. Ahora puede programar las citas de atención primaria, de seguimiento para la evaluación y control de infecciones, y las visitas de seguimiento con un proveedor de ginecología.

Ingrese a Duke MyChart y encuentre los horarios disponibles para reunirse con un proveedor.

Use MyChart to Pick Your Next Gynecology Appointment 

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Return gynecology appointments can now be scheduled through Duke MyChart.

People who have seen their gynecology provider within the last three years can schedule these follow-up visits on Duke MyChart:

  • Annual gynecology exams, which include a gynecological physical, and annual screenings like a breast exam, Pap test, and HPV test to screen for cervical cancer.
  • Return gynecology visit for gynecological issues such as abnormal pelvic pain or bleeding, fibroids, endometriosis, ovarian cysts, urinary tract infections, and worrisome menopausal symptoms.

Utilice MyChart para elegir su próxima cita de ginecología 

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Las citas de seguimiento de ginecología ahora se pueden programar a través de Duke MyChart.

Los pacientes que hayan visitado a su proveedor de ginecología en los últimos tres años pueden programar sus citas de seguimiento en Duke MyChart:

  • Exámenes anuales de ginecología, que incluyen: examen físico ginecológico, examen de senos, prueba de Papanicolaou y prueba de VPH para detectar el cáncer de cuello uterino.
  • Visita ginecológica de seguimiento para cuestiones ginecológicas como dolor o sangrado pélvico anormal, fibromas, endometriosis, quistes ováricos, infecciones del tracto urinario y síntomas menopáusicos preocupantes.

También puede utilizar MyChart para programar citas de atención primaria y visitas de seguimiento para evaluación y tratamiento de infecciones.

New Folders Streamline MyChart Messages

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How you see messages in Duke MyChart is changing to make your communications faster and easier. You’ll now have multiple folders that save messages into four categories:

  • Conversations: Direct messages with medical providers
  • Bookmarked: Messages you can save for quick reference
  • Appointment: Replies to your requests for an appointment 
  • Automated messages: Appointment reminders, questionnaire notifications, and others 

When sending messages, a new system also allows you to specify if you want to ask a medical or customer service question, as well as a message category and topic. Watch a video tutorial that highlights these updates.

Secure Your Account with Email Verification

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You can add an extra layer of security to your Duke MyChart account by using an email verification process to further secure your account information. Taking this step helps ensure only you can log into your account.
Here’s how you can set up email verification:

  • Log into Duke MyChart.
  • Click the menu tab.
  • Scroll to "Account Settings" and select "Personal Information".  
  • Click the green button marked “Verify” to send a code to your email.
  • From your email, find the six-digit code -- check your spam folder if you don’t see it.
  • Enter the code into the pop-up box in MyChart to complete the process.

MyChart bilingüe

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Duke MyChart está disponible en inglés o español. Los usuarios pueden cambiar de opción seleccionando los enlaces disponibles en la pantalla de inicio de sesión o dentro de Duke MyChart.

Cambio de idioma en la pantalla de inicio
Pulse en el enlace "Ver en español" en la esquina superior derecha de la pantalla sobre los campos de nombre de usuario y contraseña.  Una vez seleccionado, aparecerá el texto traducido.

Cambio de idioma después de iniciar sesión
Para cambiar de inglés a español después de iniciar sesión, pulse en el icono del mundo en la parte superior derecha de la pantalla y selecciones “Español.” Si utiliza un dispositivo móvil que esté configurado en español, la aplicación MyChart automáticamente estará en español.

A Bilingual MyChart

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Duke MyChart is now available in English or Spanish. Users can switch between the options by selecting hyperlinks available on the login screen or within Duke MyChart.

Changing Languages on the Login Screen
Click the link labeled “Ver en Español” in the top right corner of the screen above the username and password fields. Once selected, translated text will appear.

Changing Languages after Login
To switch from English to Spanish after you’ve logged in, click the globe icon in the top right of the screen and select “Español.”If you’re using a mobile device that has already set language settings for Spanish, the MyChart app will now automatically adjust to Spanish.

COVID-19 Vaccine Status Available as QR Code

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Duke Health patients can now generate a QR code in Duke MyChart to share COVID-19 vaccination and testing information. The code can be scanned to show your legal name, birthdate, vaccination status, and most recent COVID-19 test results.

Access your QR code:

  • Log into Duke MyChart on your mobile device.
  • Select the menu icon.
  • Under the “My Record” section, click the “COVID-19” option. 
  • A button to generate a QR code appears on your screen.

You can export information from the QR code to another app, like a digital health wallet, and share your COVID-19-related information from that app. It can also be exported and downloaded as a PDF file.

Safely Send Your Health Info to Family, Doctors

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Sharing your health information securely is now easier with a centralized hub in Duke MyChart. It’s an expansion of the “Share Everywhere” feature that's already available in MyChart and can be accessed through the “Sharing” dropdown menu by selecting “Share My Record.”

New share functions include:

  • Friends and family access: You can give a family member or other person access to your MyChart profile to view test results, visit summaries, and more. To gain access, the person you designate must have an active MyChart account or sign up for one. They will also need to verify your birth date when prompted in MyChart.
  • Download or send your record: You can download or send visit summaries for a specific visit or range of dates, or your entire MyChart record.

You can still use previous functions, including:

Connect with Hospitals and Doctors Outside Duke

  • One-time access via Share Everywhere: On-screen instructions will guide you on how to invite an outside provider to view your information using a one-time code that is accessible for one hour.
  • Connect your accounts: You can link your accounts from across all hospitals and clinics where you’ve created different MyChart accounts. To merge them, profiles must have matching names, addresses, and birth dates.

View Device Connections

  • Review which devices or apps can see your information: Review and edit any mobile devices that have access to your MyChart account through web access or an app.
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