Make an Appointment

If you already have a primary care provider, you can see available appointment slots in My Duke Health (previously Duke MyChart), then select a date and time for your next visit. You can use this option to schedule well or sick visits. Sick visits may be available for the same or next day. Watch this video for step-by-step instructions on how to schedule an appointment with a primary care provider in My Duke Health. You can also call the clinic directly to schedule an appointment. 

If you don’t have a primary care provider, call 855-855-6484, Monday–Friday 8:00 am to 5:00 pm ET, to make an appointment at a convenient primary care location. You can also view a selected primary care doctor’s profile on DukeHealth.org. If they are accepting new patients, you can schedule an appointment using the green "schedule online" button or call the clinic directly.

Duke urgent care centers are open 7 days a week, 365 days a year to provide care for non-life-threatening illnesses and injuries that can’t or shouldn’t wait until your primary care doctor’s office opens. Appointments aren't required; you can just walk in. View wait times at our urgent centers, select your preferred location, then click the “Reserve Your Spot” button to choose from available time slots. You can also reserve a spot through My Duke Health.

Virtual Urgent Care
Make a virtual primary and urgent care appointment when you want medical attention for a minor medical issue. You must be 6 months or older, and have a My Duke Health account to schedule an appointment. Sign up for a My Duke Health account if you don't have one.

If you are a new patient or need a new specialist to address a problem, please call 855-855-6484, Monday–Friday 8:00 am to 5:00 pm ET. Or, if you would like to request an appointment online and receive a phone call back, please fill out this form.

If you need ongoing treatment for an existing condition that requires a return visit with your specialist, you may schedule that visit in My Duke Health. Watch this video for step-by-step instructions on how to schedule an appointment with a specialist on My Duke Health.

If you need to cancel or reschedule your appointment, please do so 24 hours prior to your appointment. You can cancel or schedule through My Duke Health. Or, you can call your doctor’s office or 919-516-9086.