Make an Appointment

If you already have a primary care provider, you can see available appointment slots in Duke MyChart, then select a date and time for your next visit. You can use this option to schedule well or sick visits. Sick visits may be available for the same or next day. Watch this video for step-by-step instructions on how to schedule an appointment with a primary care provider in Duke MyChart. You can also call the clinic directly to schedule an appointment. 

If you don’t have a primary care provider, call 855-855-6484, Monday–Friday 8:00 am to 5:00 pm ET, to make an appointment at a convenient primary care location. You can also view a selected primary care doctor’s profile on DukeHealth.org. If they are accepting new patients, you can schedule an appointment using the green "schedule online" button or call the clinic directly.

Duke urgent care centers are open 7 days a week, 365 days a year to provide care for non-life-threatening illnesses and injuries that can’t or shouldn’t wait until your primary care doctor’s office opens. Appointments aren't required; you can just walk in. View wait times at our urgent centers, select your preferred location, then click the “Reserve Your Spot” button to choose from available time slots. You can also reserve a spot through Duke MyChart.

Duke Health Anywhere is an online-only way to virtually connect with an on-call doctor from any mobile device or computer with a webcam. To provide an additional option in helping to prevent the spread of COVID-19, Duke Health Anywhere visits are being offered at a special $20 price until further notice. Your online visit is secure and normally offers answers in an average of 10 minutes however due to unusually heavy demand during the COVID-19 pandemic, you may experience longer wait times. Should you experience any issues related to wait times, dropped visits, charges, or prescriptions, please call 919-385-0432. Learn more about on-demand virtual visits with an urgent care doctor and what conditions can be seen.

If you need ongoing treatment for an existing condition that requires a return visit with your specialist, you may schedule that visit in Duke MyChart if the provider is participating in Duke MyChart appointment scheduling. You may also submit an appointment request form through Duke MyChart.

Watch this video for step-by-step instructions on how to schedule an appointment with a specialist on Duke MyChart.

If you need a specialist to address a new problem, please call 855-855-6484, Monday–Friday 8:00 am to 5:00 pm ET.

If you need to cancel or reschedule your appointment, please do so 24 hours prior to your appointment. You can cancel or schedule through Duke MyChart. Or, you can call your doctor’s office or 919-516-9086.