Patient Assistance

Insurance Assistance

You are responsible for any co-pays or deductibles at the time you pick up or ship your medication. Many specialty drug manufacturers and private foundations offer co-pay assistance programs. We will help determine your eligibility for these programs and assist with any necessary applications. If you are out-of-network for the Duke Specialty Pharmacy, we will either refer you to a pharmacy in your network or provide a written notice to you of the cost of your medications prior to filling your prescription.