Addressing Health and Safety Concerns
Prescription Order Delays
We recommend always having at least a 7-day supply of medication on hand at all times. If an emergency (i.e., hurricane, snowstorm, etc.) occurs that could delay delivery of your medication, and, your supply on hand is not enough to last until the emergency has passed, please contact us as soon as possible to discuss a solution to make sure you do not run out of medication.
Medication Disposal
If you no longer need your medication or it has expired, please contact us for proper disposal instructions.
Drug Recalls
Rarely, a manufacturer will issue a recall on a medication that requires the pharmacy to contact you. If such a recall is issued for your medication, we will contact you as soon as possible with instructions on how to handle the situation.
Severe Reaction
If you believe you are having a severe reaction (difficulty breathing or face/neck/throat swelling) to a medication, call 911 immediately.
Infection Prevention
As a patient, the best way to prevent infection, according to the CDC, includes the following recommendations:
- Hand Hygiene
- Vaccinations: stay up to date to protect yourself and others.
- Environmental cleaning and disinfection: regularly clean and disinfect frequently touched surfaces/objects.
- Respiratory hygiene: cover your mouth and nose with a tissue or your elbow when you cough or sneeze.
- Stay at home when you're sick: if you have symptoms of an infectious disease, stay at home to avoid spreading to others.
Questions About Your Medication
If you have a question or concern about your medication, a side effect, a drug interaction, or the status of your prescription or refill, please contact us during normal business hours.
After Hours Emergency
If you are having a medication emergency after business hours, please page our pharmacist on-call at 919-970-8664 (Expect a response within 30 minutes).