Records and Privacy

Obtaining Medical Records

Written authorization is required for medical records from Duke University Hospital, and must be submitted directly to the hospital’s Health Information Management department.

There are three walk-in locations at which you can visit the Medical Records Department and obtain your medical records. If you are coming in person to request records, please make sure you have one of the following forms of ID: driver’s license, passport, DMV ID card, military ID card, or government issued ID. Our ability to provide same day service on site will be dependent on several factors:

• Availability of records
• Volume and age of records requested
• Requested format (for example: flash drive, paper, or CD)
• Additional approvals needed

You may pick up your medical records in the Health Information Management Department during normal business hours (see hours and addresses below). We are also available by phone at 919-384-7119 to answer any questions you may have on completing the release form or any general release of information questions.

Duke Clinic
40 Duke Medicine Circle
Medical Records Department
Durham, NC 27710
Hours: 8:00 am – 4:30 pm

Duke Regional Hospital
3643 N. Roxboro Street
Medical Records Department
Durham, NC 27704
Hours: 8:30 am – 4:30 pm

Same Day Surgery Admissions
3400 Wake Forest Road
Raleigh, NC 27609
Hours: 8:00 am – 4:30 pm

You may also fill out the written authorization and mail it to:

Duke University Hospital
Health Information Management
Release of Information
PO Box 3016
Durham, NC 27710
919-684-1700

Learn more about obtaining medical records, fees and how to request birth or death certificates.