Visitor Information
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Duke Regional Hospital

Visitor Information

Waiting Areas

Lounge areas for visitors are located throughout the hospital. Specific waiting areas are designated for families of patients in the Critical Care Unit, Emergency Department, Outpatient Services, Radiation Oncology, and surgery. Our patient guide has a complete list of waiting areas on page 12.

Visitor Guidelines

We ask that our patients and their loved ones be respectful of other patients, visitors, and staff. For everyone’s safety, we ask that all visitors comply with the following guidelines:

  • Wash your hands before and after visiting a patient
  • Do not visit if you have a cold, sore throat, fever, or any contagious disease
  • Keep noise to a minimum, observing quiet hours from 9:00 pm - 7:00 am
  • Do not smoke or use tobacco products on hospital property
  • Check with the patient’s nurse before bringing gifts of live flowers, plants, food, or drink
  • Latex balloons are not allowed inside the hospital
  • Children under 12 must be accompanied by an adult at all times and should not be left in the lobby or other areas of the hospital without adult (non-patient) supervision

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Contact a Patient

If your friend or loved one is a patient at Duke Regional Hospital, you can get in touch or send well wishes.

To call a patient room, dial 919-470- followed by the patient’s four-digit room number. If you do not know the patient's room number, call 919-470-4277 to reach our Information Desk.

You do not need a room number to send mail to a patient. Use this mailing address: 

Patient name
Duke Regional Hospital
3643 North Roxboro Street
Durham, NC 27704

All patient mail will be returned to sender after patient discharge. Outgoing mail can be deposited at the mail center located on the first floor or behind the information desk in the main lobby, next to the newspaper racks.

If you want to send flowers, instruct the florist to deliver the flowers to the hospital’s main address. The flowers will be delivered to the patient’s room by one of our volunteers. Flowers may also be purchased in our gift shop.

You may also send a free card to a patient at Duke Regional Hospital.