As a Duke Health hospital, Duke Raleigh Hospital strive to provide high quality and safe patient care. If you have comments, suggestions or concerns about care provided at Duke Raleigh Hospital, we encourage you to discuss this with your provider, or with clinic, hospital, or health system management. You may also call our Patient/Visitor Relations department at 919-862-5848.
Media requesting patient information must provide the patient's full name before a condition report can be released. Contact Erin McKenzie, 919-954-3294. To receive a report after hours, please call our patient information desk at 919-954-3126.
If you are not satisfied with the response you receive from Duke, you may contact The Joint Commission (TJC), our primary accrediting body, at 800-994-6610 or by e-mail at complaint@jointcommission.org.