We strive to provide high quality and safe patient care. If you have comments, suggestions or concerns about care provided at Duke University Hospital, we encourage you to discuss this with your provider, or with clinic, hospital, or health system management. You may also call our patient relations department at 919-681-2020 or send an email. Our representatives are here to:
Listen to and follow up on your concerns or complaints
Answer questions or direct your request to the right hospital departments
Orient your visitors to the hospital
Arrange for special services or direct you to resources in the community
Media requesting patient information must provide the patient’s full name before a condition report can be released. All media requests are handled by the Duke Health News Office.
How to Contact a Patient
If your friend or loved one is a patient at Duke University Hospital, you can get in touch or send well wishes. Learn more.