Visitor Information
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Duke University Hospital

Visitor Information

Visitor Guidelines

Visitors are welcome and play an important role in your loved one’s recovery, but the health and well-being of our patients comes first. We ask that our patients and their loved ones be respectful of other patients, visitors, and staff. For everyone’s safety, we ask that all visitors comply with the following guidelines.

  • Please keep your stay brief so others may visit, and so your friend or family member may rest.
  • Please refrain from visiting if you have a cold, sore throat, or any contagious disease.
  • No smoking please.
  • If you wish to stay with a patient overnight, you must obtain a visitor’s badge from the nurse’s station where the patient is located. Overnight visitors must be at least 18 years of age and must renew privileges each night.

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How to Contact a Patient

If your friend or loved one is a patient at Duke University Hospital, you can get in touch or send well wishes.

Call our Patient Information Desk at 919-684-2410 for help with calling a patient room.

Mail and flowers should be addressed to patients at:

Patient’s name and room number
Duke University Hospital
2301 Erwin Road
Durham, NC 27710

General information: 919-684-8111

You may also send a free card to a patient at Duke University Hospital.