Visitor Information

Thank you for choosing Duke University Hospital for your care. We put the person who needs our care at the center of everything we do.

Whether you turn to Duke for a hospital stay or a clinic visit, primary care or ambulatory surgery, home care, or hospice, we're dedicated to ensuring you have the most positive health care experience possible.

We provide excellent clinical care as well as information and services that make accessing that care more comfortable and convenient -- from clear directions and adequate parking to dining, banking, area lodging, translation, and other essential services. 

In an emergency, call 911. For non-urgent matters, please call 855-855-6484.

Find out more information about the emergency room at Duke University Hospital.

Aggressive behavior is not tolerated at Duke facilities. 

Visiting Hours

Visitation hours are from 6:00 am to 9:00 pm daily. Visitor restrictions are in effect.

If your friend or loved one is a patient at Duke University Hospital, you can get in touch or send well wishes.

Call our Patient Information Desk at 919-684-2410 for help with calling a patient room or getting patient information. For general information, please call 919-684-8111.

Flowers or Private Carrier Packages (e.g. DHL, Federal Express, UPS, etc.) 
Flowers and private carrier packages should be addressed to patients at: 

Patient’s Name and room number (if known)
Duke University Hospital
2301 Erwin Road
Durham, NC 27710

US Postal Service (USPS)
Mail correspondence and USPS packages should be addressed to:

Patient’s Name and room number (if known)
Patient Services Department
BOX 3715
Durham, NC 27710

Free Cards
You may also send a free card to a patient at Duke University Hospital.