Thank you for choosing Duke Raleigh Hospitalfor your care. We are dedicated to making sure you have the most positive health care experience possible. Here, you’ll find everything you need to know about visiting or contacting a patient at Duke Raleigh Hospital.
Find out more information about the emergency room at Duke Raleigh Hospital.
To help make your stay more comfortable, we do not have specific visiting hours. Please note that our elevators are locked down from 11:00 pm – 6:00 am. However, security is available to assist you to your floor.
Visitors are welcome and play an important role in your loved one’s recovery, but the health and well-being of our patients comes first. We ask that our patients and their loved ones be respectful of other patients, visitors, and staff. For everyone’s safety, we ask that all visitors comply with the following guidelines.
Please keep your stay brief so others may visit, and so your friend or family member may rest.
Please refrain from visiting if you have a cold, sore throat, or any contagious disease.
No smoking please.
If you wish to stay with a patient overnight, you must obtain a visitor’s badge from the nurse’s station where the patient is located. Overnight visitors must be at least 18 years of age and must renew privileges each night.
If your friend or loved one is a patient at Duke Raleigh Hospital, you can get in touch or send well wishes.
Each patient room has a phone and a unique phone number. If you do not know the patient's room number, call 919-954-3126 to reach our Patient Information Desk.
Mail and flowers should be addressed to :
Patient name Duke Raleigh Hospital 3400 Wake Forest Road Raleigh, NC 27609
Family members and friends can also call Duke Raleigh Hospital's Gilded Lily gift shop at 919-954-3115 to purchase a flower arrangement that will be delivered to the patient's room. Flowers and mail will be forwarded to the patient's home address upon discharge.
Please note that ICU patients may not receive flowers, balloons, or gift baskets. Cards, however, are permitted and encouraged.
The Duke Raleigh Hospital Public Safety Department provides a safe and secure environment for all who visit our campus. We are available 24 hours a day, seven days a week, and can be reached by calling the public safety office at 919-954-3911.
Officers patrol the campus, buildings, and surrounding areas, and provide direction and assistance for emergency response and fire safety at Duke Raleigh Hospital. Our department also maintains a lost and found department.