Duke Children's Health Center Voice Care Clinic

Type:Duke University Hospital Outpatient Department
Hospital-based clinics are an extension of Duke Health hospitals and have additional facility charges. Some insurance companies process bills with a deductible and coinsurance rather than as a co-pay as for an office visit. This may impact the amount of the bill you are responsible for after payment from your insurance plan. Check with your insurance company before your visit to determine what your responsibility will be.

If your child has frequent laryngitis, seems to strain when talking, or complains often of a scratchy throat, the voice experts at Duke Children’s Hospital can help. Pediatric voice problems can sometimes be congenital, or can develop when kids overuse their voice and from common medical conditions like allergies and asthma. Because these problems can get worse and can affect breathing and swallowing, it’s important for your child to be evaluated by professionals who know what techniques to use, what signs and symptoms to look for, and what next steps are best for your child and family.

Clinic Hours

8:00 am - 5:00 pm 8:00 am - 5:00 pm 8:00 am - 5:00 pm 8:00 am - 5:00 pm 8:00 am - 5:00 pm Closed Closed
Monday - Friday 8:00 am - 5:00 pm
Duke Children's Health Center
2301 Erwin Rd
Second Floor
Durham, NC 27710-4699
Appointments 919-684-3834    919-684-3834 Office 919-684-3834
Fax 919-613-4581

Clinic Hours

8:00 am - 5:00 pm 8:00 am - 5:00 pm 8:00 am - 5:00 pm 8:00 am - 5:00 pm 8:00 am - 5:00 pm Closed Closed
Monday - Friday 8:00 am - 5:00 pm

Services

A pediatric ear, nose, and throat specialist (also called an ENT or otolaryngologist) and a speech pathologist will conduct a thorough voice evaluation that includes:

  • Assessing your child's voice use patterns -- how much they speak, sing, or use a loud voice -- as well as what their voice sounds like
  • Determining whether your child's voice changes could have a medical cause such as illness, allergies, acid reflux, or recent surgery
  • A head-and-neck examination
  • Additional tests, as necessary

Videolaryngostroboscopy

Your child’s voice evaluation will also include videolaryngostroboscopy. During this exam, a tiny camera attached to a small tube called an endoscope is inserted through the nose and allows us to see your child's vocal cords and larynx (voice box). A flashing strobe light simulates slow motion video images of your child's vocal cords.

This test allows your child's team to look for any growths, paralysis, irregular movements, or throat strain involving the vocal cords. Videolaryngostroboscopy is essential to reach an accurate diagnosis and determine the best treatment for your child.

The exam takes just a few minutes, and every effort is made to provide a positive experience for your child and family. Your child's nose will be sprayed with a numbing medicine to minimize discomfort. A Child Life Specialist will be available to help explain what will happen during the exam and provide additional comfort.

Other Voice Services

Additional pediatric voice services, including voice evaluations, are also available at other Duke clinic locations.

Our Doctors

Pediatric Head and Neck Surgeon
4.70 out of 5
800-385-3646
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Accepted Insurance

Duke Health contracts with most major health insurance carriers and transplant networks, including the ones listed below. Before scheduling your appointment, we strongly recommend you contact your insurance company to verify that the Duke Health location or provider you plan to visit is included in your network. Your insurance company will also be able to inform you of any co-payments, co–insurances, or deductibles that will be your responsibility. If you proceed in scheduling an appointment and your health insurance benefits do not participate with Duke, your out of pocket liability may be higher. We will contact you regarding your coverage and patient liability. If you are uninsured, learn more about our financial assistance policy.

  • Aetna Choice POS, Aetna Choice POS II
  • Aetna Elect Choice HMO, Aetna Open Access Elect Choice
  • Aetna Health Network Only, Aetna Health Network Option
  • Aetna HMO
  • Aetna Limited Benefit Insurance PPO
  • Aetna Managed Choice POS
  • Aetna Medicare HMO Open Access
  • Aetna Medicare Plan (HMO, PPO)
  • Aetna Medicare Premier Plan (PPO)
  • Aetna Medicare Prime Plan (HMO, PPO)
  • Aetna Open Access HMO, Open Access Aetna Select, Aetna Open Access Managed Choice
  • Aetna Open Choice PPO
  • Aetna PCP Coordinated POS Plan
  • Aetna Quality Point of Service (QPOS)
  • Aetna Select HMO
  • Aetna Traditional Choice
  • Aetna Voluntary Indemnity Group Plan
  • Aetna Whole Health – Duke WakeMed WKCC
  • Ambetter of North Carolina
  • Blue Advantage
  • Blue Medicare (HMO, PPO)*
  • Blue Options (123, PPO, HSA)
  • Blue Select
  • NC State Employees Health Plan
  • *Duke HomeCare and Hospice does not participate in the plan.

  • Cigna Choice Plus
  • Cigna Behavioral Health (*Limited eligibility)
  • Cigna Open Access
  • Cigna Open Access Plus
  • *Please call Cigna Behavioral Heath to see if the provider is participating in your plan.

  • Duke Basic
  • Duke Select
  • Experience Health Medicare Advantage (HMO) Plan
First Health
Gateway Health Alliance
  • Gateway Health Medicare Assured Prime (HMO)
  • Gateway Health Medicare Assured Select (HMO)
Halifax Physician-Hospital Organization
Healthgram
  • Humana Choice (PPO)
  • Humana ChoiceCare (PPO)
  • Humana Gold Choice (PFFS)
  • Humana Gold Plus (HMO)
MedCost
  • First Medicare Direct*
  • Medicare Part A
  • Medicare Part B
  • *This is for Wake County only.

MultiPlan / Private Healthcare Systems
  • NC Medicaid*
  • *Not all Duke locations and doctors participate in this plan. Please contact the location you will be visiting to determine what is accepted.

OneNet PPO
  • FAMIS*
  • Optima Family Care (Medicaid HMO in VA)*
  • Optima Individual & Family (On & Off Exchange Plans)
  • Optima Plus (PPO)
  • Optima Vantage (HMO)
  • *Duke Primary Care, Duke University Hospital, Duke Regional Hospital, and Duke Raleigh Hospital are not participating with this plan.

  • TRICARE Prime
  • TRICARE Prime Remote
  • TRICARE Select
  • AARP Medicare Complete (HMO, PPO)*
  • AARP Medicare Complete Essential (HMO)*
  • All Savers Alternate Funding
  • All Savers Fully Insured
  • State Employee Health Plan (for retirees)
  • United Healthcare (HMO, PPO, POS)
  • United Healthcare Charter/Charter Balance/Charter Plus
  • United Healthcare Choice/Choice Plus
  • United Healthcare Core/Core Essential
  • United Healthcare Navigate/Navigate Plus/Navigate Balanced
  • United Healthcare of the River Valley
  • United Healthcare Option PPO
  • United Healthcare Options PPO with Harvard Pilgrim
  • United Healthcare Passport Connect Choice/Choice Plus
  • United Healthcare Passport Connect Options PPO
  • United Healthcare Select/Select Plus
  • United Medical Resources (UMR)
  • *Duke HomeCare and Hospice does not participate with the plan.

Preparing For Your Visit

Getting Here

Duke Children's Health Center
2301 Erwin Rd
Second Floor
Durham, NC 27710-4699

Parking

Duke Hospital Garage:

  • Duke Hospital parking garage is located across Erwin Road from the hospital. Vehicles enter one block north, at 2223 Elba Street. The garage is walking distance from the hospital entrance.
  • Visitors may take a secure, well-lighted and climate-controlled walkway under Erwin Road. To reach the walkway, take a parking garage elevator down to Level RT (for "tunnel") and follow the signs to Duke Children’s Hospital & Health Center. This parking garage is most convenient for patients and visitors who intend to use the Erwin Road hospital entrance, or visit Duke Children's Hospital & Health Center.
  • Cost: $2 per hour or a maximum $8 day.

Duke Medicine Circle Parking Garage:

  • Located at 302 Trent Drive and features climate-controlled, enclosed walkway to Duke Clinic. A free shuttle is located just outside the garage to escort you to the Duke Medicine Pavilion entrance. This parking garage is most convenient for patients and visitors going to the Duke Medicine Pavilion, Duke Cancer Center, and Duke Clinic.
  • Cost: $2 per hour or a maximum $8 per day.

Additional Parking Information:

  • Parking for oversized vehicles is located adjacent to the Duke University Hospital parking deck. To obtain a pass for an oversized vehicle, call 919-684-7275.
  • Discount parking tickets are available for $5.00 and are good for free parking on one calendar day. They can be purchased at all medical center gift shops or Duke Parking, which is located on the ground floor of Duke clinics on Trent Drive. The tickets are good at either garage. Contact Duke Parking Services at 919-684-7275.
  • Valet parking is also available at the entrance to Duke Children's Hospital & Health Center, Monday - Friday from 5:00 am - 10:00 pm and Saturday and Sunday from 9:00 am - 9:00 pm for $9 per day.
  • Duke Parking Services can be contacted at: 919-684-7275.
  • Watch a video on how to use the parking stations.