Announcements

Face masks are required at this location.

If you have or suspect you have been exposed to COVID-19, take these precautions before you seek care. If you have an appointment, learn about the safety measures in place at all Duke Health locations.

Duke Cancer Center Acute Care Clinic

Type:Duke University Hospital Outpatient Department
Hospital-based clinics are an extension of Duke Health hospitals and have additional facility charges. Some insurance companies process bills with a deductible and coinsurance rather than as a co-pay as for an office visit. This may impact the amount of the bill you are responsible for after payment from your insurance plan. Check with your insurance company before your visit to determine what your responsibility will be.

The Duke Cancer Center Acute Care Clinic offers same-day appointments to current Duke cancer patients who need urgent medical care due to symptoms, side effects, or complications of cancer treatment. Our cancer specialists provide the care you need to help you avoid unnecessary trips to the emergency room.

Please note: This clinic is not an emergency room and does not accept walk-ins. For true medical emergencies such as chest pain, stroke symptoms, or severe shortness of breath, please call 911.

Clinic Hours

9:00 am - 4:00 pm 9:00 am - 4:00 pm 9:00 am - 4:00 pm 9:00 am - 4:00 pm 9:00 am - 4:00 pm Closed Closed
Monday - Friday 9:00 am - 4:00 pm
Duke Cancer Center
20 Duke Medicine Cir
Clinic 4-1
Durham, NC 27710-2000
Nurse Triage Line - Choose Option #6 919-668-6608   919-668-6608
Office 919-668-6608

Clinic Hours

9:00 am - 4:00 pm 9:00 am - 4:00 pm 9:00 am - 4:00 pm 9:00 am - 4:00 pm 9:00 am - 4:00 pm Closed Closed
Monday - Friday 9:00 am - 4:00 pm

When to Call the Nurse Triage Line

Call the nurse triage line if you are a current Duke patient and experience these or other symptoms related to your cancer treatment:

  • Constipation
  • Diarrhea
  • Fatigue
  • Fever
  • Leg swelling
  • Lightheadedness, dizziness, or falls
  • Low blood pressure, fatigue, and shortness of breath
  • Mouth sores
  • Nausea or vomiting
  • Rash
  • Worsening pain

Our Providers

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Accepted Insurance

Duke Health contracts with most major health insurance carriers and transplant networks, including the ones listed below. Before scheduling your appointment, we strongly recommend you contact your insurance company to verify that the Duke Health location or provider you plan to visit is included in your network. Your insurance company will also be able to inform you of any co-payments, co–insurances, or deductibles that will be your responsibility. If you proceed in scheduling an appointment and your health insurance benefits do not participate with Duke, your out of pocket liability may be higher. We will contact you regarding your coverage and patient liability. If you are uninsured, learn more about our financial assistance policy.

  • Aetna Choice POS, Aetna Choice POS II
  • Aetna Elect Choice HMO, Aetna Open Access Elect Choice
  • Aetna Health Network Only, Aetna Health Network Option
  • Aetna HMO
  • Aetna Limited Benefit Insurance PPO
  • Aetna Managed Choice POS
  • Aetna Medicare Value Plan (HMO)
  • Aetna Medicare Value Plus Plan (HMO)
  • Aetna Medicare Essential Plan (PPO)
  • Aetna Medicare Eagle Plan (PPO)
  • Aetna Open Access HMO, Open Access Aetna Select, Aetna Open Access Managed Choice
  • Aetna Open Choice PPO
  • Aetna PCP Coordinated POS Plan
  • Aetna Quality Point of Service (QPOS)
  • Aetna Select HMO
  • Aetna Traditional Choice
  • Aetna Voluntary Indemnity Group Plan
  • Aetna Whole Health – Duke WakeMed WKCC
  • Ambetter of North Carolina
  • Blue Advantage
  • Blue Medicare (HMO, PPO)*
  • Blue Options (123, PPO, HSA)
  • Blue Select
  • NC State Employees Health Plan
  • *Duke HomeCare and Hospice does not participate in the plan.

Bright Health
  • Cigna Behavioral Health (*Limited eligibility)
  • Cigna Choice Plus
  • Cigna Connect Individual Family Plan
  • Cigna Open Access
  • Cigna Open Access Plus
  • *Please call Cigna Behavioral Heath to see if the provider is participating in your plan.

  • Duke Basic
  • Duke Select
  • Experience Health Medicare Advantage (HMO) Plan
First Health
Gateway Health Alliance
Halifax Physician-Hospital Organization
Healthgram
  • Humana Choice (PPO)
  • Humana Choice - Medicare Advantage (PPO)
  • Humana ChoiceCare - Medicare Advantage (PPO)
  • Humana Gold Choice - Medicare Advantage (PFFS)
  • Humana Gold Plus - Medicare Advantage (HMO)
  • Humana Medicare Advantage Group Plan - NC State Retirees
MedCost
  • First Medicare Direct
  • Medicare Part A
  • Medicare Part B
MultiPlan / Private Healthcare Systems
  • AmeriHealth Caritas North Carolina
  • Carolina Complete Health
  • Healthy Blue
  • NC Medicaid Direct
  • UnitedHealthcare Community Plan
  • WellCare of North Carolina
OneNet PPO
  • FAMIS*
  • Optima Family Care (Medicaid HMO in VA)*
  • Optima Individual & Family (On & Off Exchange Plans)
  • Optima Plus (PPO)
  • Optima Vantage (HMO)
  • *Duke Primary Care, Duke University Hospital, Duke Regional Hospital, and Duke Raleigh Hospital are not participating with this plan.

  • TRICARE Prime
  • TRICARE Prime Remote
  • TRICARE Select
  • AARP Medicare Complete (HMO, PPO)*
  • AARP Medicare Complete Essential (HMO)*
  • All Savers Alternate Funding
  • All Savers Fully Insured
  • United Healthcare (HMO, PPO, POS)
  • United Healthcare Charter/Charter Balance/Charter Plus
  • United Healthcare Choice/Choice Plus
  • United Healthcare Core/Core Essential
  • United Healthcare Navigate/Navigate Plus/Navigate Balanced
  • United Healthcare of the River Valley
  • United Healthcare Option PPO
  • United Healthcare Options PPO with Harvard Pilgrim
  • United Healthcare Passport Connect Choice/Choice Plus
  • United Healthcare Passport Connect Options PPO
  • United Healthcare Select/Select Plus
  • United Medical Resources (UMR)
  • *Duke HomeCare and Hospice and mental health providers do not participate with the plan.

About Us

Duke Cancer Center Acute Care Clinic is located on the fourth floor of the Duke Cancer Center.

Preparing For Your Visit

Accessibility Services

We provide equal access for all people and offer a range of free accessibility services to patients and visitors who need them.

Interpreter Services

Free interpreter services can be provided for patients who prefer to communicate in a language other than English.

Address

Duke Cancer Center
20 Duke Medicine Cir
Clinic 4-1
Durham, NC 27710-2000

Parking

For the convenience of our patients and visitors, parking garages and valet services are available near the Duke Cancer Center. The Duke Cancer Center is served by two parking garages — Duke Medicine Circle parking garage and Duke Hospital parking garage. For more information about parking at the Duke Cancer Center, visit the Duke Cancer Center Parking and Directions page.

Public Transportation

Plan your trip to Duke Cancer Center Acute Care Clinic through GoDurham bus routes 6, 11, 11B, and 20 or GoTriangle bus routes 400, 405, and DRX (Durham-Raleigh Express). The closest bus stops are Trent Dr at Duke Hospital South, Duke Hospital, Erwin Rd at Research Dr, and Erwin Rd at Emergency Dr. If you have trouble accessing these routes, visit GoDurham Access and GoTriangle Access to check if you meet the ADA eligibility for accessible transit programs.

Duke Transit provides free bus service to the Duke University Medical Center campus for students, employees, patients, and visitors. See maps of bus routes.