Duke Child and Adolescent Gender Care
Duke Child and Adolescent Gender Care
919-684-8361 Appointments

Duke Child and Adolescent Gender Care

Type:Duke University Hospital Outpatient Department
Hospital-based clinics are an extension of Duke Health hospitals and have additional facility charges. Some insurance companies process bills with a deductible and coinsurance rather than as a co-pay as for an office visit. This may impact the amount of the bill you are responsible for after payment from your insurance plan. Check with your insurance company before your visit to determine what your responsibility will be.

Our team of specialists uses an integrative, holistic approach to provide quality, comprehensive and compassionate family-centered care to transgender youth, gender-expansive youth, and children with differences of sex development.

We provide treatment, support, education and counseling to transgender youth who are exploring their gender identity and gender expression, as well as their families. We also treat people with gender dysphoria, which occurs when sex and gender assigned at birth do not align with a person’s gender identity. 

Our clinic is staffed by experts in pediatric endocrinology, pediatric urology, clinical social workers, and counselors in psychology/psychiatry and spiritual care. We also partner with doctors, surgeons and counselors in neonatology, genetics, family and community medicine, adolescent medicine, voice care services, fertility, and nutrition.

We offer the multiple services your child and family needs in one convenient location. Our clinic is open two days per month.

Please note: Due to increasing demand, we are currently booking new patient appointments several months out. We are working on strategies to accommodate this increased demand. Thank you for your patience.

Appointments   919-684-8361 Office   919-684-8361

Clinic Hours

Please call for details. 
Please call for details. 
2301 Erwin Road
Durham, NC 27710
Appointments 919-684-8361 Office 919-684-8361

Accepted Insurance

Duke Health contracts with most major health insurance carriers and transplant networks, including the ones listed below. Before scheduling your appointment, we strongly recommend you contact your insurance company to verify that the Duke Health location or provider you plan to visit is included in your network. Your insurance company will also be able to inform you of any co-payments, co–insurances, or deductibles that will be your responsibility. If you proceed in scheduling an appointment and your health insurance benefits do not participate with Duke, your out of pocket liability may be higher. We will contact you regarding your coverage and patient liability. If you are uninsured, learn more about our financial assistance policy.

Below are the plans currently accepted in 2018. There are some changes to the plans accepted beginning January 1, 2019. For a complete list of plans accepted in 2019 and to verify that your health plan includes Duke Health, please visit PlanForDuke.com.

Aetna
  • Aetna Choice POS, Aetna Choice POS II
  • Aetna Elect Choice HMO, Aetna Open Access Elect Choice
  • Aetna Health Network Only, Aetna Health Network Option
  • Aetna HMO
  • Aetna Limited Benefit Insurance PPO
  • Aetna Managed Choice POS
  • Aetna Medicare HMO Open Access
  • Aetna Medicare Plan (HMO, PPO)
  • Aetna Medicare Premier Plan (PPO)
  • Aetna Medicare Prime Plan (HMO, PPO)
  • Aetna Open Access HMO, Open Access Aetna Select, Aetna Open Access Select, Aetna Open Access Managed Choice
  • Aetna Open Choice PPO
  • Aetna PCP Coordinated POS Plan
  • Aetna Quality Point of Service (QPOS)
  • Aetna Select HMO
  • Aetna Traditional Choice
  • Aetna Voluntary Indemnity Group Plan
  • Aetna Whole Health – Duke WakeMed WKCC
Blue Cross Blue Shield of NC
  • Blue Advantage
  • Blue Local with Duke Health and WakeMed*
  • Blue Medicare (HMO, PPO)**
  • Blue Options (123, PPO, HSA)
  • Blue Select
  • NC State Employees Health Plan
  • *BCBSNC will no longer offer Blue Local with Duke Health & WakeMed in 2019. Action may be needed on your part. Visit planforduke.com to learn more.

  • **Duke HomeCare and Hospice does not participate in the plan.

CIGNA
  • Cigna Choice Plus
  • Cigna Open Access
  • Cigna Open Access Plus
Coventry Healthcare
  • Coventry Advantra Freedom (PPO)*
  • Coventry Advantra Gold (HMO)*
  • Dual Option of AWH or PPO*
  • *Coventry Healthcare will no longer be accepted in 2019.

Duke Group Plans
  • Duke Basic
  • Duke Select
First Health
Gateway Health Alliance
Gateway Health Plan
  • Gateway Health Medicare Assured Prime (HMO)
  • Gateway Health Medicare Assured Select (HMO)
Halifax Physician-Hospital Organization
Healthgram
Humana
  • Humana Choice (PPO)
  • Humana ChoiceCare (PPO)
  • Humana Gold Choice (PFFS)
  • Humana Gold Plus (HMO)
MedCost
Medicare
  • First Medicare Direct*
  • Medicare Part A
  • Medicare Part B
  • *This is for Wake County only.

MultiPlan / Private Healthcare Systems
NC Medicaid
  • NC Medicaid*
  • *Not all Duke locations and doctors participate in this plan. Please contact the location you will be visiting to determine what is accepted.

OneNet PPO
Optima Health
  • FAMIS
  • Optima Family Care (Medicaid HMO in VA)
  • Optima Individual & Family (On & Off Exchange Plans)
  • Optima Plus (PPO)
  • Optima Vantage (HMO)
TRICARE
  • TRICARE Extra*
  • TRICARE for Life*
  • TRICARE Prime*
  • TRICARE Prime Remote*
  • TRICARE Standard*
  • *Duke Primary Care does not participate with the plan.

United Healthcare
  • AARP Medicare Complete (HMO, PPO)*
  • AARP Medicare Complete Essential (HMO)*
  • All Savers Alternate Funding
  • All Savers Fully Insured
  • State Employee Health Plan (for retirees)
  • United Healthcare (HMO, PPO, POS)
  • United Healthcare Charter/Charter Balance/Charter Plus
  • United Healthcare Choice/Choice Plus
  • United Healthcare Core/Core Essential
  • United Healthcare Navigate/Navigate Plus/Navigate Balanced
  • United Healthcare of the River Valley
  • United Healthcare Option PPO
  • United Healthcare Options PPO with Harvard Pilgrim
  • United Healthcare Passport Connect Choice/Choice Plus
  • United Healthcare Passport Connect Options PPO
  • United Healthcare Select/Select Plus
  • United Medical Resources (UMR)
  • *Not all Duke hospitals and doctors participate in these plans. Please contact your insurance provider to determine what your financial responsibility will be for the health care service you require.

Our Providers

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Preparing For Your Visit

Getting Here

2301 Erwin Road
Durham, NC 27710

Parking

  • Duke Hospital parking garage is located across Erwin Road from the hospital. Vehicles enter one block north, at 2223 Elba Street. The garage is walking distance from the hospital entrance.
  • Visitors may take a secure, well-lighted and climate-controlled walkway under Erwin Road. To reach the walkway, take a parking garage elevator down to Level RT (for "tunnel") and follow the signs to Duke Children’s Hospital & Health Center. This parking garage is most convenient for patients and visitors who intend to use the Erwin Road hospital entrance, or visit Duke Children's Hospital & Health Center.
  • The cost is $2 per hour or a maximum $8 day.
  • Parking for oversized vehicles is located adjacent to the Duke University Hospital parking deck. To obtain a pass for an oversized vehicle, call 919-684-7275.
  • Discount parking tickets are available for $4.00 and are good for free parking on one calendar day. They can be purchased at all medical center gift shops or Duke Parking, which is located on the ground floor of Duke clinics on Trent Drive. The tickets are good at either garage. Contact Duke Parking Services at 919-684-7275.
  • Valet parking is also available at the entrance to Duke Children's Hospital & Health Center, Monday - Friday from 5:00 am - 10:00 pm and Saturday and Sunday from 9:00 am - 9:00 pm for $9 per day.

Learn more about parking: