Billing and Insurance

Currently, Duke Health Lake Norman Hospital offers easy, secure, and convenient access to your personal health information via the MyHealthHome online portal and mobile app.

Please be aware, however, that from October 18, 2025, visits with Duke Health Lake Norman providers will only be available in your My Duke Health account. Your existing My Health Home record will remain intact and accessible for 12 to 18 months. Duke Health Lake Norman Hospital will convert these records to My Duke Health during this time. Learn more about and download the My Duke Health app here.

Through the MyHealthHome patient portal, you can:

• Pay self-pay balances

• View test results

   

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Currently, Duke Health Lake Norman providers and locations offers easy, secure, and convenient access to your personal health information via the AthenaHealth online portal.

Please be aware, however, that from October 18, 2025, visits with Duke Health Lake Norman providers will only be available in your My Duke Health account. Your existing AthenaHealth record will remain intact and accessible for 12 to 18 months. Duke Health Lake Norman Hospital will convert these records to My Duke Health during this time. Learn more about and download the My Duke Health app here.

Through the AthenaHealth patient portal, you can:

• Pay self-pay balances
• View test results