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Duke Primary Care Heritage Pediatrics

Open
Type:Primary Care

Schedule an appointment with a pediatrician in Wake Forest. Our pediatricians see your child for well-child visits, sick care, immunizations, sports, and school physicals. Schedule your appointment by phone or online through  My Duke Health (previously Duke MyChart) .

Clinic Hours

8:00 am - 5:00 pm 8:00 am - 5:00 pm 8:00 am - 5:00 pm 8:00 am - 5:00 pm 8:00 am - 5:00 pm 8:00 am - 12:00 pm Closed
Monday - Friday 8:00 am - 5:00 pm
Saturday 8:00 am - 12:00 pm

*Note: Providers at this clinic are available on Saturdays by appointment only.

Duke Health Heritage
3000 Rogers Rd
Suite 210
Wake Forest, NC 27587-5745
Appointments 919-385-2120    919-385-2120 Office 919-385-2120
Fax 919-385-2144

Clinic Hours

8:00 am - 5:00 pm 8:00 am - 5:00 pm 8:00 am - 5:00 pm 8:00 am - 5:00 pm 8:00 am - 5:00 pm 8:00 am - 12:00 pm Closed
Monday - Friday 8:00 am - 5:00 pm
Saturday 8:00 am - 12:00 pm

*Note: Providers at this clinic are available on Saturdays by appointment only.

Get to Know Us

Sign up to meet our medical providers and staff at one of our weekly meet and greets. You’ll also have the opportunity to tour our clinic.

Pediatric Care

Pediatricians at Duke Primary Care Heritage Pediatrics see newborns, children, teens, and adolescents for:

  • Well-child check-ups, annual physicals, school physicals, and sports physicals
  • Immunizations, including newborn and school-age vaccinations, and annual flu shots for children at six months of age and older
  • In-clinic testing for hearing, vision, lead, jaundice, and developmental screenings
  • Ongoing care for allergiesasthma, and other chronic conditions
  • Behavioral health evaluations for ADHD, depression, and anxiety
  • Common conditions like sore throat, cough, cold, flu, rashes, and skin conditions

Our clinic includes quiet spaces and an exam room for larger families or children with complex health needs.


Lactation Counseling

Our certified lactation consultants share guidance on all aspects of breastfeeding and assist with breastfeeding concerns. Our clinic has a private space for breastfeeding families.


After-Hours Care

Our triage nurses are available 24/7 for established patients by calling 919-385-2120, option 2 to answer questions and offer advice on non-life-threatening illnesses and conditions. They have access to one of our pediatric providers at all times.

If your child needs to be seen when our clinic is closed, during evening or weekend hours, Duke Urgent Care Heritage is on the first floor of our building (Suite 100).


Specialty Referrals

When needed, your child's pediatric provider can make referrals for specialty care with Duke's network of specialists. No matter who your child sees at Duke Health, their care will be coordinated through My Duke Health, our electronic medical records system, which is accessible to every doctor at every Duke Health location.

Equipment

Laboratory and imaging tests are conveniently located in the same building.

Our Providers

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Accepted Insurance

Duke Health contracts with most major health insurance carriers and transplant networks, including the ones listed below. Before scheduling your appointment, we strongly recommend you contact your insurance company to verify that the Duke Health location or provider you plan to visit is included in your network. Your insurance company will also be able to inform you of any co-payments, co–insurances, or deductibles that will be your responsibility. If you proceed in scheduling an appointment and your health insurance benefits do not participate with Duke, your out of pocket liability may be higher. We will contact you regarding your coverage and patient liability. If you are uninsured, learn more about our financial assistance policy.

  • Aetna Choice POS, Aetna Choice POS II
  • Aetna Elect Choice HMO, Aetna Open Access Elect Choice
  • Aetna Health Network Only, Aetna Health Network Option
  • Aetna HMO
  • Aetna Limited Benefit Insurance PPO
  • Aetna Managed Choice POS
  • Aetna Medicare Assure Plan (HMO D-SNP)
  • Aetna Medicare Eagle Plan (PPO)
  • Aetna Medicare Essential Plan (PPO)
  • Aetna Medicare Value Plan (HMO)
  • Aetna Open Access HMO, Open Access Aetna Select, Aetna Open Access Managed Choice
  • Aetna Open Choice PPO
  • Aetna PCP Coordinated POS Plan
  • Aetna Quality Point of Service (QPOS)
  • Aetna Select HMO
  • Aetna Traditional Choice
  • Aetna Voluntary Indemnity Group Plan
  • Aetna Whole Health – Duke WakeMed WKCC
  • Aetna/CVS Health
  • Ambetter of North Carolina
  • Blue Advantage
  • Blue Medicare (HMO, PPO)*
  • Blue Options (123, PPO, HSA)
  • Blue Select
  • NC State Employees Health Plan
  • *Duke HomeCare and Hospice does not participate in the plan.

  • Cigna Behavioral Health (*Limited eligibility)
  • Cigna Choice Plus
  • Cigna Connect Individual Family Plan
  • Cigna Open Access
  • Cigna Open Access Plus
  • *Please call Cigna Behavioral Heath to see if the provider is participating in your plan.

  • Duke Basic
  • Duke Select
  • Experience Health Medicare Advantage (HMO) Plan
Gateway Health Alliance
Healthgram
  • Humana Choice (PPO)
  • Humana Choice - Medicare Advantage (PPO)
  • Humana ChoiceCare - Medicare Advantage (PPO)
  • Humana Gold Choice - Medicare Advantage (PFFS)
  • Humana Gold Plus - Medicare Advantage (HMO)
  • Humana Medicare Advantage Group Plan - NC State Retirees
MedCost
  • First Medicare Direct
  • Medicare Part A
  • Medicare Part B
  • AmeriHealth Caritas North Carolina
  • Carolina Complete Health
  • Healthy Blue
  • NC Medicaid Direct
  • WellCare of North Carolina
  • TRICARE Prime
  • TRICARE Prime Remote
  • TRICARE Select
  • AARP Medicare Advantage Plan 2 (HMO-POS)
  • AARP Medicare Complete (HMO, PPO)*
  • AARP Medicare Complete Essential (HMO)*
  • All Savers Alternate Funding
  • All Savers Fully Insured
  • United Healthcare (HMO, PPO, POS)
  • United Healthcare Charter/Charter Balance/Charter Plus
  • United Healthcare Choice/Choice Plus
  • United Healthcare Core/Core Essential
  • United Healthcare Navigate/Navigate Plus/Navigate Balanced
  • United Healthcare Option PPO
  • United Healthcare Passport Connect Choice/Choice Plus
  • United Healthcare Passport Connect Options PPO
  • United Healthcare Select/Select Plus
  • United Healthcare Shared Services - Harvard Pilgrim/UHC Options PPO Network
  • United Medical Resources (UMR)
  • *Duke HomeCare and Hospice and mental health providers do not participate with the plan.

About Us

Duke Primary Care Heritage Pediatrics is a part of Duke Health Heritage, which is located off South Main Street in Wake Forest, NC. This multi-specialty health facility is home to primary care and many specialty clinics.

As a Duke patient you have access to My Duke Health, an online patient portal that makes it easier than ever to manage your health care online. My Duke Health allows you to see your test results, request prescription refills, schedule appointments, and communicate with your provider – all online.

Preparing For Your Visit

Sick children can usually be seen on the same day. Physical exams must be scheduled in advance. Please arrive 15 minutes prior to your appointment time to complete the necessary forms.

Late Policy
We value your time and work hard to keep our clinic running on time as well. Out of respect for all our patients and our timely care of your child, if you arrive 10 minutes past your scheduled appointment time you may be asked to reschedule to the next available appointment. Courtesy phone calls are also greatly appreciated.

Vaccine Position Statement
Please review our vaccine position statement (PDF, 74KB) to ensure this pediatric practice is right for you. It is the position of Duke Primary Care to vaccinate all its patient population, as many families are legitimately concerned that unvaccinated persons put their families at risk.  If you choose not to vaccinate, we strongly encourage you to establish care with a provider who shares your vaccination philosophy. We are an active participant in the Vaccines for Children Program through the North Carolina Immunization Registry. It provides vaccines at no cost to children who might not otherwise be vaccinated because of the inability to pay.

Accessibility Services

We provide equal access for all people and offer a range of free accessibility services to patients and visitors who need them.

Interpreter Services

Free interpreter services can be provided for patients who prefer to communicate in a language other than English.

Free Wi-Fi Available

Address

Duke Health Heritage
3000 Rogers Rd
Suite 210
Wake Forest, NC 27587-5745

Parking

Free, on-site parking is available.

Public Transportation

Plan your trip to Duke Primary Care Heritage Pediatrics through GoRaleigh's Wake Forest Loop (Clockwise) bus route. The closest bus stop is S Main St at Rogers Rd (Wake Forest Middle School). If you have trouble accessing this route, visit GoWake Access to check if you are eligible for Wake County’s accessible transit program.