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Duke Outpatient Clinic

Open
Type:Duke University Hospital Outpatient Department, Primary Care
Hospital-based clinics are an extension of Duke Health hospitals and have additional facility charges. Some insurance companies process bills with a deductible and coinsurance rather than as a co-pay as for an office visit. This may impact the amount of the bill you are responsible for after payment from your insurance plan. Check with your insurance company before your visit to determine what your responsibility will be.

Schedule an appointment with our primary care doctors in Durham. Our providers offer services for adults ages 18 and over, including ongoing care for chronic conditions, such as asthma, arthritis, diabetes, and high blood pressure. Same-day appointments are available for patients who are in need of acute care. We can address most urgent care concerns.

Clinic Hours

8:00 am - 5:00 pm 8:00 am - 5:00 pm 8:00 am - 5:00 pm 8:00 am - 5:00 pm 8:00 am - 5:00 pm Closed Closed
Monday - Friday 8:00 am - 5:00 pm
Duke Health North Durham
4220 N Roxboro St
Second floor
Durham, NC 27704-1826
Appointments 919-471-8344    919-471-8344 Office 919-471-8344
Fax Office 919-477-3110 Prescription Refills 919-385-9505

Clinic Hours

8:00 am - 5:00 pm 8:00 am - 5:00 pm 8:00 am - 5:00 pm 8:00 am - 5:00 pm 8:00 am - 5:00 pm Closed Closed
Monday - Friday 8:00 am - 5:00 pm
Types of Primary Care

Duke Health offers different types of primary care for every member of your family.

Primary Care Services in Durham

The Duke Outpatient Clinic health care team includes internal medicine primary care doctors and nurse practitioners who specialize in providing medical care for men and women over the age of 18. 

Internal Medicine for Adults

  • Chronic condition management, including high blood pressure and high cholesterol
  • Sick visits for acute illnesses like flu, cold, sinus infections and sore throats
  • Immunizations, including annual flu shots and travel vaccinations
  • Preventative care
  • Smoking cessation to assist patients who want to quit smoking
  • Diabetes education and nutrition counseling programs recognized by the American Diabetes Association
  • Women's health care and gynecological screenings, including PAP smears
  • Annual physical exams, check-ups, and health screenings
  • Most lab work can be done right in our clinic

Your Care Team

This clinic is a residency training site. Most visits will involve a team which includes a resident physician and attending physician.

Care coordinators are also available to help patients organize transportation for doctor visits, manage prescription refills, and schedule medical appointments.

Specialty Referrals

If you need specialty care, your primary care doctor can connect you with the Duke network of specialists who are ranked among the nation’s best. Our specialists have access to the latest research, technology, and medical advances, many of which are discovered at Duke Health. Because our electronic medical records system is accessible to every doctor and every facility at Duke, your medical record will be easily shared with your entire care team.

Manage Your Health Online

My Duke Health (previously Duke MyChart) is our easy to use online patient portal that helps you manage your health care online. My Duke Health gives you secure access to view your test results, schedule appointments, request prescription refills and communicate with your care team.

Our Providers

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Accepted Insurance

Duke Health contracts with most major health insurance carriers and transplant networks, including the ones listed below. Before scheduling your appointment, we strongly recommend you contact your insurance company to verify that the Duke Health location or provider you plan to visit is included in your network. Your insurance company will also be able to inform you of any co-payments, co–insurances, or deductibles that will be your responsibility. If you proceed in scheduling an appointment and your health insurance benefits do not participate with Duke, your out of pocket liability may be higher. We will contact you regarding your coverage and patient liability. If you are uninsured, learn more about our financial assistance policy.

  • Aetna Choice POS, Aetna Choice POS II
  • Aetna Elect Choice HMO, Aetna Open Access Elect Choice
  • Aetna Health Network Only, Aetna Health Network Option
  • Aetna HMO
  • Aetna Limited Benefit Insurance PPO
  • Aetna Managed Choice POS
  • Aetna Medicare Assure Plan (HMO D-SNP)
  • Aetna Medicare Eagle Plan (PPO)
  • Aetna Medicare Essential Plan (PPO)
  • Aetna Medicare Value Plan (HMO)
  • Aetna Open Access HMO, Open Access Aetna Select, Aetna Open Access Managed Choice
  • Aetna Open Choice PPO
  • Aetna PCP Coordinated POS Plan
  • Aetna Quality Point of Service (QPOS)
  • Aetna Select HMO
  • Aetna Traditional Choice
  • Aetna Voluntary Indemnity Group Plan
  • Aetna Whole Health – Duke WakeMed WKCC
  • Aetna/CVS Health
  • Ambetter of North Carolina
  • Blue Advantage
  • Blue Medicare (HMO, PPO)*
  • Blue Options (123, PPO, HSA)
  • Blue Select
  • NC State Employees Health Plan
  • *Duke HomeCare and Hospice does not participate in the plan.

  • Cigna Behavioral Health (*Limited eligibility)
  • Cigna Choice Plus
  • Cigna Connect Individual Family Plan
  • Cigna Open Access
  • Cigna Open Access Plus
  • *Please call Cigna Behavioral Heath to see if the provider is participating in your plan.

  • Duke Basic
  • Duke Select
  • Experience Health Medicare Advantage (HMO) Plan
Gateway Health Alliance
Healthgram
  • Humana Choice (PPO)
  • Humana Choice - Medicare Advantage (PPO)
  • Humana ChoiceCare - Medicare Advantage (PPO)
  • Humana Gold Choice - Medicare Advantage (PFFS)
  • Humana Gold Plus - Medicare Advantage (HMO)
  • Humana Medicare Advantage Group Plan - NC State Retirees
MedCost
  • First Medicare Direct
  • Medicare Part A
  • Medicare Part B
  • AmeriHealth Caritas North Carolina
  • Carolina Complete Health
  • Healthy Blue
  • NC Medicaid Direct
  • WellCare of North Carolina
  • TRICARE Prime
  • TRICARE Prime Remote
  • TRICARE Select
  • AARP Medicare Advantage Plan 2 (HMO-POS)
  • AARP Medicare Complete (HMO, PPO)*
  • AARP Medicare Complete Essential (HMO)*
  • All Savers Alternate Funding
  • All Savers Fully Insured
  • United Healthcare (HMO, PPO, POS)
  • United Healthcare Charter/Charter Balance/Charter Plus
  • United Healthcare Choice/Choice Plus
  • United Healthcare Core/Core Essential
  • United Healthcare Navigate/Navigate Plus/Navigate Balanced
  • United Healthcare Option PPO
  • United Healthcare Passport Connect Choice/Choice Plus
  • United Healthcare Passport Connect Options PPO
  • United Healthcare Select/Select Plus
  • United Healthcare Shared Services - Harvard Pilgrim/UHC Options PPO Network
  • United Medical Resources (UMR)
  • *Duke HomeCare and Hospice and mental health providers do not participate with the plan.

About Us

Duke Outpatient Clinic is located inside of Duke Health North Durham.

Preparing For Your Visit

If you need to cancel or reschedule your appointment, please call us 24 hours prior to your appointment time.

Accessibility Services

We provide equal access for all people and offer a range of free accessibility services to patients and visitors who need them.

Interpreter Services

Free interpreter services can be provided for patients who prefer to communicate in a language other than English.

Free Wi-Fi Available

Address

Duke Health North Durham
4220 N Roxboro St
Second floor
Durham, NC 27704-1826

Parking

Free, convenient parking available.

Public Transportation

Plan your trip to Duke Outpatient Clinic through GoDurham bus route 9B. The closest bus stop is Roxboro Rd at Fairfield Rd. If you have trouble accessing this route, visit GoDurham Access to check if you meet the ADA eligibility for Durham County’s accessible transit program.