If you have flu-like or upper respiratory symptoms -- such as congestion, runny nose, cough, fever, shortness of breath, new loss of taste or smell, and sore throat -- or you are concerned that you’ve been exposed to the coronavirus that causes COVID-19, please take the following precautions to seek care. Designated respiratory triage and care clinics are available throughout the Triangle to help us keep your care separate from individuals with other medical needs who do not have symptoms of coronavirus and other respiratory illnesses.
Please call the Duke COVID-19 Hotline -- 919-385-0429 -- so we can give you instructions on how to receive your care. The phone line is open daily from 8:00 am to 8:00 pm.
How to Get Care
If You Are a Current Duke Patient
Contact your doctor first. They will assess your symptoms and the next steps. Your doctor will schedule a telephone or video telehealth visit to determine if you should:
- visit a COVID-19 drive-up testing site
- be seen in-person at a Duke Health Respiratory Triage and Care clinic. These clinics are available throughout the Triangle to treat people with respiratory symptoms.
Appointments Are Required for Respiratory Care or COVID Testing
If your doctor determines that you should receive a COVID-19 test or be seen at a Duke Health Respiratory Care Clinic, they will make the appointment on your behalf.
If You Are Not a Current Duke Patient
- Duke Health COVID-19 Hotline: 919-385-0429
- Available daily from 8:00 am to 8:00 pm
If Your Symptoms Are Severe
If you have severe respiratory symptoms or a medical emergency, call 911 or go to the nearest emergency room.
Duke Health Anywhere offers an on-call doctor 24/7 whether or not you are a Duke patient. Currently, these visits are $20 until further notice. Please understand that the COVID-19 situation has resulted in longer than normal wait times. If you experience issues, please call 919-385-0432.