Duke Raleigh Hospital Ostomy Clinic
Duke Raleigh Hospital Ostomy Clinic
919-954-3446 Appointments

Duke Raleigh Hospital Ostomy Clinic

Type:Duke Raleigh Hospital Outpatient Department
Hospital-based clinics are an extension of Duke Health hospitals and have additional facility charges. Some insurance companies process bills with a deductible and coinsurance rather than as a co-pay as for an office visit. This may impact the amount of the bill you are responsible for after payment from your insurance plan. Check with your insurance company before your visit to determine what your responsibility will be.

The Duke Raleigh Hospital Ostomy Clinic offers information, help and support for those living with a stoma. Patients must have a referral in order to schedule an appointment at our office.

Clinic Hours

Closed 12:00 pm - 4:00 pm Closed Closed 12:00 pm - 4:00 pm Closed Closed
Tuesday, Friday
12:00 pm - 4:00 pm
3320 Wake Forest Road
Suite 100
Raleigh, NC 27609
Appointments 919-954-3446 Office 919-954-3446

Services

A doctor's referral is required before visiting the clinic. Let your doctor know that you will need this document in order to be seen by a Wound Ostomy Care Nurse (WOCN). All referrals must be faxed to 919-954-3329. 

  • Pre-operative consultations for stoma-site marking in patients requiring fecal or urinary diversion
  • Pre- and post-operative counseling for ostomy management
  • Counseling, education, and care for feeding/drainage tubes or fistulae
  • Assistance with product selection
  • Education and instruction in ostomy irrigation techniques
  • Information about lifestyle, intimacy, diet and clothing options
  • Partner with UOAA for peer to peer support group information
  • Consultation for problems such as pouch leaking or skin irritation
  • Recommendations for issues such as peristomal hernias or stoma prolapse
  • Assistance with pediatric patients

Accepted Insurance

Duke Health contracts with most major health insurance carriers and transplant networks, including the ones listed below. Before scheduling your appointment, we strongly recommend you contact your insurance company to verify that the Duke Health location or provider you plan to visit is included in your network. Your insurance company will also be able to inform you of any co-payments, co–insurances, or deductibles that will be your responsibility. If you proceed in scheduling an appointment and your health insurance benefits do not participate with Duke, your out of pocket liability may be higher. We will contact you regarding your coverage and patient liability. If you are uninsured, learn more about our financial assistance policy

Aetna
  • Aetna Choice POS, Aetna Choice POS II
  • Aetna Elect Choice HMO, Aetna Open Access Elect Choice
  • Aetna Health Network Only, Aetna Health Network Option
  • Aetna HMO
  • Aetna Limited Benefit Insurance PPO
  • Aetna Managed Choice POS
  • Aetna Medicare HMO Open Access
  • Aetna Medicare Plan (HMO, PPO)
  • Aetna Medicare Premier Plan (PPO)
  • Aetna Medicare Prime Plan (HMO, PPO)
  • Aetna Open Access HMO, Open Access Aetna Select, Aetna Open Access Select, Aetna Open Access Managed Choice
  • Aetna Open Choice PPO
  • Aetna PCP Coordinated POS Plan
  • Aetna Quality Point of Service (QPOS)
  • Aetna Select HMO
  • Aetna Traditional Choice
  • Aetna Voluntary Indemnity Group Plan
  • Aetna Whole Health – Duke WakeMed WKCC
Blue Cross Blue Shield of NC
  • Blue Advantage
  • Blue Local with Duke Health and WakeMed
  • Blue Medicare (HMO, PPO)*
  • Blue Options (123, PPO, HSA)
  • Blue Select
  • NC State Employees Health Plan
  • *Duke HomeCare and Hospice does not participate in the plan.
CIGNA
  • Cigna Choice Plus
  • Cigna Open Access
  • Cigna Open Access Plus
Coventry Healthcare
  • Coventry Advantra Freedom (PPO)
  • Coventry Advantra Gold (HMO)
  • Dual Option of AWH or PPO
Duke Group Plans
  • Duke Basic
  • Duke Select
First Health
Gateway Health Alliance
Gateway Health Plan
  • Gateway Health Medicare Assured Prime (HMO)
  • Gateway Health Medicare Assured Select (HMO)
Halifax Physician-Hospital Organization
Healthgram
Humana
  • Humana Choice (PPO)
  • Humana ChoiceCare (PPO)
  • Humana Gold Choice (PFFS)
  • Humana Gold Plus (HMO)
MedCost
Medicare
  • First Medicare Direct*
  • Medicare Part A
  • Medicare Part B
  • *This is for Wake County only.
MultiPlan / Private Healthcare Systems
NC Medicaid
  • NC Medicaid*
  • * Not all Duke locations and doctors participate in this plan. Please contact the location you will be visiting to determine what is accepted.
OneNet PPO
Optima Health
  • FAMIS
  • Optima Family Care (Medicaid HMO in VA)
  • Optima Individual & Family (On & Off Exchange Plans)
  • Optima Plus (PPO)
  • Optima Vantage (HMO)
TRICARE
  • TRICARE Extra*
  • TRICARE for Life*
  • TRICARE Prime*
  • TRICARE Prime Remote*
  • TRICARE Standard*
  • *Duke Primary Care does not participate with the plan.
United Healthcare
  • AARP Medicare Complete (HMO, PPO)*
  • AARP Medicare Complete Essential (HMO)*
  • All Savers Alternate Funding
  • All Savers Fully Insured
  • State Employee Health Plan (for retirees)
  • United Healthcare (HMO, PPO, POS)
  • United Healthcare Charter/Charter Balance/Charter Plus
  • United Healthcare Choice/Choice Plus
  • United Healthcare Core/Core Essential
  • United Healthcare Navigate/Navigate Plus/Navigate Balanced
  • United Healthcare of the River Valley
  • United Healthcare Option PPO
  • United Healthcare Options PPO with Harvard Pilgrim
  • United Healthcare Passport Connect Choice/Choice Plus
  • United Healthcare Passport Connect Options PPO
  • United Healthcare Select/Select Plus
  • United Medical Resources (UMR)
  • * Not all Duke hospitals and doctors participate in these plans. Please contact your insurance provider to determine what your financial responsibility will be for the health care service you require.

About Us

The Duke Raleigh Hospital Ostomy Clinic is located within the Duke Raleigh Hospital Wound Healing Center

Preparing For Your Visit

Getting Here

3320 Wake Forest Road
Suite 100
Raleigh, NC 27609

Parking

Duke Raleigh Hospital has two free parking decks available for visitors and patients. The most convenient to this clinic is Parking Deck 1, located to to the right of Medical Office Building 6.