Announcements

Face masks are required at this location.

If you have or suspect you have been exposed to COVID-19, take these precautions before you seek care. If you have an appointment, learn about the safety measures in place at all Duke Health locations.

Duke Physical and Occupational Therapy at Duke Health Douglas Street

Type:Specialty Clinic
Physical and occupational therapists provide individual assessments and treatment plans to help you manage chronic pain and improve function so you can once again enjoy daily activities. Through physical rehabilitation, we help adults delay, prepare for, and recover from joint replacement and spine surgery.

Clinic Hours

7:40 am - 5:00 pm 7:40 am - 5:00 pm 7:40 am - 5:00 pm 7:40 am - 5:00 pm 7:40 am - 5:00 pm Closed Closed
Monday - Friday 7:40 am - 5:00 pm
Duke Health Douglas Street
501 Douglas St
Durham, NC 27705-3888
Appointments 919-684-2445    919-684-2445 Office 919-684-1997
Fax 919-660-9249

Clinic Hours

7:40 am - 5:00 pm 7:40 am - 5:00 pm 7:40 am - 5:00 pm 7:40 am - 5:00 pm 7:40 am - 5:00 pm Closed Closed
Monday - Friday 7:40 am - 5:00 pm

Physical and Occupational Therapy in Durham

We provide initial consultations and ongoing therapy to people who need the following types of care:

Equipment

Our clinic is located in Duke Health Douglas Street, which gives us access to the building's pool for aquatic therapy, the gym, and fitness equipment for therapy exercises.

Our Providers

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Accepted Insurance

Duke Health contracts with most major health insurance carriers and transplant networks, including the ones listed below. Before scheduling your appointment, we strongly recommend you contact your insurance company to verify that the Duke Health location or provider you plan to visit is included in your network. Your insurance company will also be able to inform you of any co-payments, co–insurances, or deductibles that will be your responsibility. If you proceed in scheduling an appointment and your health insurance benefits do not participate with Duke, your out of pocket liability may be higher. We will contact you regarding your coverage and patient liability. If you are uninsured, learn more about our financial assistance policy.

  • Aetna Choice POS, Aetna Choice POS II
  • Aetna Elect Choice HMO, Aetna Open Access Elect Choice
  • Aetna Health Network Only, Aetna Health Network Option
  • Aetna HMO
  • Aetna Limited Benefit Insurance PPO
  • Aetna Managed Choice POS
  • Aetna Medicare Value Plan (HMO)
  • Aetna Medicare Value Plus Plan (HMO)
  • Aetna Medicare Essential Plan (PPO)
  • Aetna Medicare Eagle Plan (PPO)
  • Aetna Open Access HMO, Open Access Aetna Select, Aetna Open Access Managed Choice
  • Aetna Open Choice PPO
  • Aetna PCP Coordinated POS Plan
  • Aetna Quality Point of Service (QPOS)
  • Aetna Select HMO
  • Aetna Traditional Choice
  • Aetna Voluntary Indemnity Group Plan
  • Aetna Whole Health – Duke WakeMed WKCC
  • Ambetter of North Carolina
  • Blue Advantage
  • Blue Medicare (HMO, PPO)*
  • Blue Options (123, PPO, HSA)
  • Blue Select
  • NC State Employees Health Plan
  • *Duke HomeCare and Hospice does not participate in the plan.

Bright Health
  • Cigna Behavioral Health (*Limited eligibility)
  • Cigna Choice Plus
  • Cigna Connect Individual Family Plan
  • Cigna Open Access
  • Cigna Open Access Plus
  • *Please call Cigna Behavioral Heath to see if the provider is participating in your plan.

  • Duke Basic
  • Duke Select
  • Experience Health Medicare Advantage (HMO) Plan
First Health
Gateway Health Alliance
Halifax Physician-Hospital Organization
Healthgram
  • Humana Choice (PPO)
  • Humana Choice - Medicare Advantage (PPO)
  • Humana ChoiceCare - Medicare Advantage (PPO)
  • Humana Gold Choice - Medicare Advantage (PFFS)
  • Humana Gold Plus - Medicare Advantage (HMO)
  • Humana Medicare Advantage Group Plan - NC State Retirees
MedCost
  • First Medicare Direct
  • Medicare Part A
  • Medicare Part B
MultiPlan / Private Healthcare Systems
  • AmeriHealth Caritas North Carolina
  • Carolina Complete Health
  • Healthy Blue
  • NC Medicaid Direct
  • UnitedHealthcare Community Plan
  • WellCare of North Carolina
OneNet PPO
  • FAMIS*
  • Optima Family Care (Medicaid HMO in VA)*
  • Optima Individual & Family (On & Off Exchange Plans)
  • Optima Plus (PPO)
  • Optima Vantage (HMO)
  • *Duke Primary Care, Duke University Hospital, Duke Regional Hospital, and Duke Raleigh Hospital are not participating with this plan.

  • TRICARE Prime
  • TRICARE Prime Remote
  • TRICARE Select
  • AARP Medicare Complete (HMO, PPO)*
  • AARP Medicare Complete Essential (HMO)*
  • All Savers Alternate Funding
  • All Savers Fully Insured
  • United Healthcare (HMO, PPO, POS)
  • United Healthcare Charter/Charter Balance/Charter Plus
  • United Healthcare Choice/Choice Plus
  • United Healthcare Core/Core Essential
  • United Healthcare Navigate/Navigate Plus/Navigate Balanced
  • United Healthcare of the River Valley
  • United Healthcare Option PPO
  • United Healthcare Options PPO with Harvard Pilgrim
  • United Healthcare Passport Connect Choice/Choice Plus
  • United Healthcare Passport Connect Options PPO
  • United Healthcare Select/Select Plus
  • United Medical Resources (UMR)
  • *Duke HomeCare and Hospice, freestanding radiology locations, and mental health providers do not participate with the plan.

Preparing For Your Visit

Accessibility Services

We provide equal access for all people and offer a range of free accessibility services to patients and visitors who need them.

Interpreter Services

Free interpreter services can be provided for patients who prefer to communicate in a language other than English.

Address

Duke Health Douglas Street
501 Douglas St
Durham, NC 27705-3888

Parking

Free, convenient parking available.

Public Transportation

Plan your trip to Duke Physical and Occupational Therapy at Duke Health Douglas Street through GoDurham bus routes 6, 11, 11B, and 20 or GoTriangle bus routes 400 and 405. The closest bus stops are Erwin Rd at Research Dr and Erwin Rd at Downing St. If you have trouble accessing these routes, visit GoDurham Access and GoTriangle Access to check if you meet the ADA eligibility for accessible transit programs.

Duke Transit provides free bus service to the Duke University Medical Center campus for students, employees, patients, and visitors. See maps of bus routes.