Wheelchair and Seating Evaluation

Assessment to Qualify for a Mobility Device

Your ability to move around your home and community can be empowering and help you stay connected to others. If your health requires you to use a mobility device, our specialists in occupational therapy, physical therapy, and assistive technology help you find and appropriately use equipment to meet your needs. With the right kind of wheelchair and seating system, you can experience better posture, enhanced breathing, less pain, and greater mobility.

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Who We Evaluate

Our therapists work with people age 13 and older who suffer from physical impairments and may benefit from assistive equipment. You may benefit from a wheelchair evaluation if you have ongoing or new mobility issues that can create movement problems such as:

We can also evaluate your current wheelchair to check for improvements to your seating or positioning. Insurance guidelines require that the primary use of the wheelchair is for moving about your home- insurance will not cover a wheelchair for leisure or recreational activities.

Our Location

Duke Health offers evaluations at Duke Physical Therapy and Occupational Therapy at Duke Health Douglas Street.

Our Clinic

Requirements for a Wheelchair Evaluation

To receive mobility devices that may be covered by insurance, you'll need medical and therapy documentation that addresses your limited physical ability and needs. For example, to qualify for a power (electric) wheelchair, you’d need to demonstrate an inability to use a cane, walker, or manual wheelchair in your home. Additional requirements for qualification include the following.

  • You must have a health condition that requires others’ help with activities of daily living such as bathing, dressing, bathroom use, and getting in/out of bed.
  • You must be able to safely transfer into and out of the wheelchair, and safely operate it.
  • You or your family members must be able to fully understand the safe use of a mobility device.        

Portable or foldable power wheelchairs are not covered by any insurance policy.

Call for an Appointment

Evaluation Process

We perform a comprehensive evaluation in our clinic to match equipment with your needs to help you reach your highest level of independence. During your appointment, we conduct a series of tests to better understand your strength, balance, ability to reach items safely, coordination, stability while walking, and any chronic pain that can affect movement.

We also evaluate your seating needs to determine the most appropriate cushions or wheelchair modifications to minimize the risk of developing pressure injuries and to allow existing wounds to heal.

Consistently Ranked Among the Nation’s Best Hospitals

Duke University Hospital is proud of our team and the exceptional care they provide. They are why we are recognized as the best hospital in North Carolina and nationally ranked in 8 adult and 9 pediatric specialties by U.S. News & World Report for 2026–2027.

Receiving a Wheelchair

Your options may range from a lightweight manual wheelchair to a power wheelchair with features to assist you with tilting back and reclining to relieve pressure, or support an arm or leg that may not be able to assist. Our clinic works with a variety of local and national medical equipment companies; your insurance company may have contracts with specific companies. We’ll help you understand your insurance coverage and equipment options to select the most appropriate device for your needs. We will provide written documentation of the evaluation to be submitted to your insurance for consideration.

This page was medically reviewed on 10/06/2026 by
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