Your First Appointment

What to Bring
If you are a new patient, please have your medical records sent to our office before your appointment, if possible. Your current provider can fax your medical records to us at 919-681-1013. You should also bring a list of medicines you or your child is currently taking, insurance information, and payment for co-pays and other out-of-pocket fees your insurance may not cover.

Parking
Please arrive 15 minutes before your appointment to allow enough time for parking, getting to the clinic, and checking in. Please park in the parking garage adjacent to the Eye Center. A covered walkway leads from the parking garage to the main building. Parking rates are $2 per hour, and valet parking is available for a flat fee of $9.

Checking In
When you arrive for your appointment, you will check in and register at the front desk, located on the main (second) floor. The check-in desk for surgery is on the third floor. You will be asked to show your photo ID and insurance cards and pay your required co-pay(s).

Appointment Length
Most appointments with Duke eye care specialists take one to three hours, but this can vary based on your specific eye care needs. For conditions related to retinal health, retinal genetics, glaucoma, corneal issue, cataracts, ocular surface disease, and complex pediatric issues, your appointment may last several hours.

Our appointments are comprehensive, meaning that they include exams, dilation, imaging, and more -- everything your doctor needs to diagnose your condition, create a treatment plan, and begin treatment promptly. We try to schedule all required tests during one visit to avoid multiple trips.