Duke Eye Center

Your First Appointment

Announcements

Face masks are required at this location.

If you have or suspect you have been exposed to COVID-19, take these precautions before you seek care. If you have an appointment, learn about the safety measures in place at all Duke Health locations.

Learn More

When You Arrive

Parking
Please arrive 15 minutes before your appointment to allow enough time for parking, getting to the clinic, and checking in. Please park in the parking garage adjacent to the Eye Center. A covered walkway leads from the parking garage to the main building.

Checking In
When you arrive, you will check in and register at the front desk, located near the building entrance on the main (second) floor. You will be asked to show your photo ID and insurance cards and pay your required co-pay(s). 

Appointment Length
Appointments with Duke eye care specialists are comprehensive, meaning that they include exams, dilation, imaging, and more -- everything your doctor needs to diagnose your condition, create a treatment plan, and begin treatment promptly. For conditions related to retinal health, retinal genetics, glaucoma, corneal issue, cataracts, ocular surface disease, and complex pediatric issues, your appointment may last several hours. Comprehensive appointments eliminate the need for multiple visits to gather information about your condition -- so your condition can be treated as soon as possible.

A provider examines a patient's eyes

Learn More

At Your Appointment

A typical first appointment at the Eye Center may involve some or all of the following steps:

  • A specialty trained ophthalmic technician will review your medical history and medications and will perform testing based on your condition.
  • Depending on the reason for your appointment, your eyes may be dilated. This can take up to 45 minutes in some cases.
  • You will have eye imaging tests. The results will help your eye doctor diagnose, treat, or determine changes in your condition. 
  • You may speak with a medical resident or fellow pursuing specialty training in ophthalmology before you see your doctor.  
  • Your eye doctor (ophthalmologist or optometrist) will perform a detailed evaluation. They will talk with you about your condition and treatment plan. 
  • If surgery is needed, you will meet with a surgery coordinator to schedule surgery and review insurance coverage and any payments not covered by insurance. Financial counselors are available to discuss payment options.