Alexandra M. Jackson, MSN, RN, CPNP, CPNP-PC
Not Accepting New Patients
For Returning Patients
Duke Health Provider question
I truly cherish the relationships I have with families and am honored to be their medical provider.
– Alexandra M. Jackson, MSN, RN, CPNP, CPNP-PC

Alexandra M. Jackson, MSN, RN, CPNP, CPNP-PC

Nurse Practitioner - Urgent Care

Duke Health Provider question
Not Accepting New Patients
For Returning Patients
Call for an Appointment
Save My Spot
Where I See Patients
Duke Urgent Care Brier Creek - Raleigh, NC
Duke Urgent Care Croasdaile - Durham, NC
Duke Urgent Care Harps Mill (North Raleigh) - Raleigh, NC
Duke Urgent Care Heritage - Wake Forest, NC
Duke Urgent Care Hillsborough - Hillsborough, NC
Duke Urgent Care Knightdale - Knightdale, NC
Duke Urgent Care South - Durham, NC
Board Certified
Pediatric Nursing Certification Board
I truly cherish the relationships I have with families and am honored to be their medical provider.
– Alexandra M. Jackson, MSN, RN, CPNP, CPNP-PC

My Locations

About Me

I joined Duke Health as a pediatric nurse practitioner in 2015. I love my patients and families, what I do each day, and who I work with. Pediatrics is so special to me because you get the privilege of providing care for patients from infancy through adolescence, and my favorite part is watching them grow and develop through each stage of childhood. I truly cherish the relationships I have with families and am honored to be their medical provider. I’m a mom myself, and it has given me a lot of perspective and empathy for the families I see and how I practice. I try to take care of my patients the way I would want my children to be cared for. Regardless of what a patient is being seen for, I think including patients and families in the visit, being approachable, and being a good listener are keys to good health care.

Languages I Speak

Call for an Appointment

Save My Spot

Ratings and Reviews

The Patient Rating score is an average of all responses to care provider related questions on our nationally-recognized Press Ganey Patient Satisfaction Survey. Learn more about our survey process. Responses are measured on a scale of 1 to 5 with 5 being the best score. Patients who see some types of providers receive a different version of the patient satisfaction survey. Those results are not available on

Overall Provider Rating
4.84 out of 5
40 ratings, 9 reviews

Training and Education

Board Certification
Pediatric Nursing Certification Board
MSN, Pediatric Nurse Practitioner-Primary Care, Duke University School of Nursing, 2014
BSN, The Pennsylvania State University, 2010
Bachelor of Science in Biobehavioral Health, The Pennsylvania State University, 2009

Insurance Accepted

Duke Health contracts with most major health insurance carriers and transplant networks, including the ones listed below.

    • Aetna Choice POS, Aetna Choice POS II
    • Aetna Elect Choice HMO, Aetna Open Access Elect Choice
    • Aetna Health Network Only, Aetna Health Network Option
    • Aetna HMO
    • Aetna Limited Benefit Insurance PPO
    • Aetna Managed Choice POS
    • Aetna Medicare Assure Plan (HMO D-SNP)
    • Aetna Medicare Eagle Plan (PPO)
    • Aetna Medicare Essential Plan (PPO)
    • Aetna Medicare Value Plan (HMO)
    • Aetna Open Access HMO, Open Access Aetna Select, Aetna Open Access Managed Choice
    • Aetna Open Choice PPO
    • Aetna PCP Coordinated POS Plan
    • Aetna Quality Point of Service (QPOS)
    • Aetna Select HMO
    • Aetna Traditional Choice
    • Aetna Voluntary Indemnity Group Plan
    • Aetna Whole Health – Duke WakeMed WKCC
    • Aetna/CVS Health
    • Ambetter of North Carolina
    • Blue Advantage
    • Blue Medicare (HMO, PPO)*
    • Blue Options (123, PPO, HSA)
    • Blue Select
    • NC State Employees Health Plan
    • *Duke HomeCare and Hospice does not participate in the plan.

    • Cigna Behavioral Health (*Limited eligibility)
    • Cigna Choice Plus
    • Cigna Connect Individual Family Plan
    • Cigna Open Access
    • Cigna Open Access Plus
    • *Please call Cigna Behavioral Heath to see if the provider is participating in your plan.

    • Duke Basic
    • Duke Select
    • Experience Health Medicare Advantage (HMO) Plan
  • Gateway Health Alliance
  • Healthgram
    • Humana Choice (PPO)
    • Humana Choice - Medicare Advantage (PPO)
    • Humana ChoiceCare - Medicare Advantage (PPO)
    • Humana Gold Choice - Medicare Advantage (PFFS)
    • Humana Gold Plus - Medicare Advantage (HMO)
    • Humana Medicare Advantage Group Plan - NC State Retirees
  • MedCost
    • First Medicare Direct
    • Medicare Part A
    • Medicare Part B
    • AmeriHealth Caritas North Carolina
    • Carolina Complete Health
    • Healthy Blue
    • NC Medicaid Direct
    • WellCare of North Carolina
    • TRICARE Prime
    • TRICARE Prime Remote
    • TRICARE Select
    • AARP Medicare Advantage Plan 2 (HMO-POS)
    • AARP Medicare Complete (HMO, PPO)*
    • AARP Medicare Complete Essential (HMO)*
    • All Savers Alternate Funding
    • All Savers Fully Insured
    • United Healthcare (HMO, PPO, POS)
    • United Healthcare Charter/Charter Balance/Charter Plus
    • United Healthcare Choice/Choice Plus
    • United Healthcare Core/Core Essential
    • United Healthcare Navigate/Navigate Plus/Navigate Balanced
    • United Healthcare Option PPO
    • United Healthcare Passport Connect Choice/Choice Plus
    • United Healthcare Passport Connect Options PPO
    • United Healthcare Select/Select Plus
    • United Healthcare Shared Services - Harvard Pilgrim/UHC Options PPO Network
    • United Medical Resources (UMR)
    • *Duke HomeCare and Hospice and mental health providers do not participate with the plan.

Before scheduling your appointment, we strongly recommend you contact your insurance company to verify that the Duke Health location or provider you plan to visit is included in your network. Your insurance company will also be able to inform you of any co-payments, co–insurances, or deductibles that will be your responsibility. If you proceed in scheduling an appointment and your health insurance benefits do not participate with Duke, your out of pocket liability may be higher. We will contact you regarding your coverage and patient liability. If you are uninsured, learn more about our financial assistance policy.

External Relationships

Duke requires faculty members to report certain relationships outside of their employment in order to ensure potential conflicts can be addressed. This faculty member has reported no outside activities that relate to their Duke responsibilities.