Call your doctor before leaving home if you think you’ve been exposed to COVID-19 or have symptoms

Due to the presence of COVID-19 in our community, visitor restrictions are in place for all Duke clinics and hospitals. For your safety and the safety of others, we recommend patients do not bring a visitor to Duke clinics, if at all possible. If a visitor must accompany a patient, only one individual over 12 years of age is allowed. Patients and visitors will be screened for symptoms upon arrival. Individuals with flu-like symptoms are not allowed. Learn More

Effective immediately, Duke Health is prioritizing and rescheduling some non-emergent or non-critical surgeries, procedures, and appointments. Learn More

Duke Health Provider question
Whether it's the first-time mom who is coming with her tiny little newborn or it's an adolescent, I want her to feel like she can ask me anything.
– Alexandra M. Jackson, MSN, CPNP-PC, RN

Alexandra M. Jackson, MSN, CPNP-PC, RN

Pediatric Nurse Practitioner, Primary Care Nurse Practitioner

Duke Health Provider question
Call for an Appointment
Board Certified
Pediatric Nursing Certification Board,
Where I See Patients
Duke Children's South Durham - Durham, NC
Whether it's the first-time mom who is coming with her tiny little newborn or it's an adolescent, I want her to feel like she can ask me anything.
– Alexandra M. Jackson, MSN, CPNP-PC, RN
My Locations
234 Crooked Creek Pkwy
Durham, NC 27713-8507
Use My Current Location to calculate the distance to this facility.
This location is currently 5.5 miles from your current location.
About Me

I joined Duke Children’s Primary Care as a pediatric nurse practitioner in 2015. I love my patients and families, what I do each day, and who I work with. Primary Care is so special to me because you get the privilege of providing care for patients from infancy through adolescence and my favorite part is watching them grow and develop through each stage of childhood. I truly cherish the relationships I have with families and am honored to be their medical provider. I’m a mom myself and it’s given me a lot of perspective and empathy for the families I see and how I practice. I try to take care of my patients the way I would want my children to be cared for. Regardless of what a patient is being seen for - I think including patient and families in the visit, being approachable, and being a good listener are keys to good health care.

Languages I Speak
English
Call for an Appointment
Ratings and Reviews

The Patient Rating score is an average of all responses to care provider related questions on our nationally-recognized Press Ganey Patient Satisfaction Survey. Learn more about our survey process. Responses are measured on a scale of 1 to 5 with 5 being the best score.

Overall Provider Rating
4.84 out of 5
99 ratings, 25 reviews
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Training and Education
Board Certification
Pediatric Nursing Certification Board,
Education
Master of Science in Nursing, Pediatric Nurse Practitioner-Primary Care, Duke University School of Nursing, 2014
Bachelor of Science in Nursing, The Pennsylvania State University, 2010
Bachelor of Science in Biobehavioral Health, The Pennsylvania State University, 2009
Insurance Accepted

Duke Health contracts with most major health insurance carriers and transplant networks, including the ones listed below.

    • Aetna Choice POS, Aetna Choice POS II
    • Aetna Elect Choice HMO, Aetna Open Access Elect Choice
    • Aetna Health Network Only, Aetna Health Network Option
    • Aetna HMO
    • Aetna Limited Benefit Insurance PPO
    • Aetna Managed Choice POS
    • Aetna Medicare HMO Open Access
    • Aetna Medicare Plan (HMO, PPO)
    • Aetna Medicare Premier Plan (PPO)
    • Aetna Medicare Prime Plan (HMO, PPO)
    • Aetna Open Access HMO, Open Access Aetna Select, Aetna Open Access Managed Choice
    • Aetna Open Choice PPO
    • Aetna PCP Coordinated POS Plan
    • Aetna Quality Point of Service (QPOS)
    • Aetna Select HMO
    • Aetna Traditional Choice
    • Aetna Voluntary Indemnity Group Plan
    • Aetna Whole Health – Duke WakeMed WKCC
    • Ambetter of North Carolina
    • Blue Advantage
    • Blue Medicare (HMO, PPO)*
    • Blue Options (123, PPO, HSA)
    • Blue Select
    • NC State Employees Health Plan
    • *Duke HomeCare and Hospice does not participate in the plan.

    • Cigna Choice Plus
    • Cigna Behavioral Health (*Limited eligibility)
    • Cigna Open Access
    • Cigna Open Access Plus
    • *Please call Cigna Behavioral Heath to see if the provider is participating in your plan.

    • Duke Basic
    • Duke Select
    • Experience Health Medicare Advantage (HMO) Plan
  • First Health
  • Gateway Health Alliance
    • Gateway Health Medicare Assured Prime (HMO)
    • Gateway Health Medicare Assured Select (HMO)
  • Halifax Physician-Hospital Organization
  • Healthgram
    • Humana Choice (PPO)
    • Humana ChoiceCare (PPO)
    • Humana Gold Choice (PFFS)
    • Humana Gold Plus (HMO)
  • MedCost
    • First Medicare Direct*
    • Medicare Part A
    • Medicare Part B
    • *This is for Wake County only.

  • MultiPlan / Private Healthcare Systems
    • NC Medicaid*
    • *Not all Duke locations and doctors participate in this plan. Please contact the location you will be visiting to determine what is accepted.

  • OneNet PPO
    • FAMIS*
    • Optima Family Care (Medicaid HMO in VA)*
    • Optima Individual & Family (On & Off Exchange Plans)
    • Optima Plus (PPO)
    • Optima Vantage (HMO)
    • *Duke Primary Care, Duke University Hospital, Duke Regional Hospital, and Duke Raleigh Hospital are not participating with this plan.

    • TRICARE Prime*
    • TRICARE Prime Remote*
    • TRICARE Select*
    • *Duke Primary Care is considered an authorized, non-network participating provider.

    • AARP Medicare Complete (HMO, PPO)*
    • AARP Medicare Complete Essential (HMO)*
    • All Savers Alternate Funding
    • All Savers Fully Insured
    • State Employee Health Plan (for retirees)
    • United Healthcare (HMO, PPO, POS)
    • United Healthcare Charter/Charter Balance/Charter Plus
    • United Healthcare Choice/Choice Plus
    • United Healthcare Core/Core Essential
    • United Healthcare Navigate/Navigate Plus/Navigate Balanced
    • United Healthcare of the River Valley
    • United Healthcare Option PPO
    • United Healthcare Options PPO with Harvard Pilgrim
    • United Healthcare Passport Connect Choice/Choice Plus
    • United Healthcare Passport Connect Options PPO
    • United Healthcare Select/Select Plus
    • United Medical Resources (UMR)
    • *Duke HomeCare and Hospice does not participate with the plan.

Before scheduling your appointment, we strongly recommend you contact your insurance company to verify that the Duke Health location or provider you plan to visit is included in your network. Your insurance company will also be able to inform you of any co-payments, co–insurances, or deductibles that will be your responsibility. If you proceed in scheduling an appointment and your health insurance benefits do not participate with Duke, your out of pocket liability may be higher. We will contact you regarding your coverage and patient liability. If you are uninsured, learn more about our financial assistance policy.

External Relationships
Duke requires faculty members to report certain relationships outside of their employment in order to ensure potential conflicts can be addressed. This faculty member has reported no outside activities that relate to their Duke responsibilities.