Duke Health Provider Group (PDC) Joins Duke University Health System on July 1

Your Insurance Will Not Be Impacted; all Duke Providers Remain in Network

June 22, 2023
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The Private Diagnostic Clinic (PDC) will join Duke University Health System (DUHS) on July 1, 2023. This is a historical milestone for Duke that will simplify and align our operations to better serve all patient needs. This means that your previous PDC provider will be a part of the same health system as other Duke Health providers, including Duke hospitals and Duke Primary Care beginning July 1, 2023.

Duke Health Providers Remain Part of Duke Health

You may receive a notice from your health insurance company that your provider will be out of network (OON) due to this change. Please know that your doctor will remain in network and your access to care will not be impacted. 

We are excited to continue serving our community with the same excellent care and compassion.

If you have any questions or wish to speak to our customer support team, please call Customer Service at 919-620-4555 (local) or 1-800-782-6945 (toll-free) with any questions or concerns. We are available from 8:00 am to 5:00 pm Monday, Tuesday, Wednesday, and Friday and 8:00 am to 4:00 pm Thursday.