Your Medical Records

We're Here to Help You

Your medical record includes a comprehensive history of your health care at Duke Health, including information about diagnoses, treatments, test results, visit summaries, and immunization records. Obtaining this information does not have to be stressful.

View Your Medical Records Fast

The fastest way to view your medical record is through your My Duke Health account. Because we participate in several health care information exchange networks, if you choose to see a provider outside of Duke Health, they may be able to access your medical record easily.

If you don't have a My Duke Health account, you may request your medical records by fax, email, or mail.

View or Download Medical Records Via Duke My Health

Log on to your My Duke Health account and click on the three lines at the top left of the navigation bar. Find Request a Record listed under the Communication header. From there, you can choose which records you want to view or download. The records may include:

Immunization records
Discharge summaries
Emergency department notes
Operative/Procedure reports
Radiology reports
Laboratory reports
PT/OT reports
Medical history/physical reports

Only records that are in your electronic medical record are available.

Start the Process

How can we help?

Authorization Forms

Written authorization for medical records is required and must be submitted directly to the Duke Health Information Management department.

Access Forms

Health Information Exchange

Health information exchanges (HIEs) are networks of electronic health information that permit healthcare providers or other healthcare entities, such as your health plan or health insurer, to share your health information for treatment, payment, and other purposes permitted by law. By seeing records of past care received at other locations in an HIE, providers can make more informed decisions about care plans and avoid duplicative or unnecessary treatment. Learn more.

Living Wills and Advanced Directives

If you are 18 or older and mentally competent, you have the right to make decisions about your medical care. Advanced directives are legal forms that help you make decisions about your medical care.

Learn About Advanced Directives

Contact Us With Questions

If you have questions regarding Duke Health medical records, please call 919-684-1700. We are open Monday - Friday, 8:00 am to 4:30 pm. Holiday closures may be applicable.

Please use the following if you want to fax, email, or mail your medical records request.

Fax: 919-620-5165
Email: ROI-Requestor3@dm.duke.edu

Mail:
Release of Information
Duke University Health System
Box 3016
Durham, NC 27710

Interpreter Services

Duke Health offers free language assistance services to people who communicate in a language other than English.

Learn More

Access My Duke Health