Medical Records

How To Request

To request a copy of your medical records from a Duke Health entity, you will need to complete the Duke Health Enterprise Authorization for Release of Protected Health Information Form.

Instructions on How to Complete the Authorization Form:

Written authorization is required for medical records and must be submitted directly to the hospital’s Health Information Management department. For more information, please review information for the hospital applicable to you:

Once written authorization has been submitted, you may pick up your medical records in the Health Information Management Department in any Duke Health hospital during normal business hours: Monday – Friday 8:00 am to 4:30 pm. We are also available by phone at 919-384-7119 to answer any questions you may have on completing the release form or any general release of information questions. 

  • Duke University Hospital pick up address:
    Duke Clinic
    40 Duke Medicine Circle
    Medical Records Department
    Durham, NC 27710
  • Duke Regional Hospital pick up address:
    3643 N. Roxboro Street
    Medical Records Department
    Durham, NC 27704
  • Duke Raleigh Hospital pick up address:
    3400 Wake Forest Road
    Raleigh, NC 27609