Duke Raleigh Hospital: Emergency Room

Type:Emergency Room, Duke Raleigh Hospital Outpatient Department
Hospital-based clinics are an extension of Duke Health hospitals and have additional facility charges. Some insurance companies process bills with a deductible and coinsurance rather than as a co-pay as for an office visit. This may impact the amount of the bill you are responsible for after payment from your insurance plan. Check with your insurance company before your visit to determine what your responsibility will be.
Our team of registered nurses, board-certified emergency medicine doctors, emergency medicine nurse practitioners, physician assistants, and technicians are trained to provide all aspects of emergency care 24 hours a day, 7 days a week. We are located in the Duke Raleigh Hospital North Pavilion.

Clinic Hours

Open 24 hours a day, 7 days a week.

Duke Raleigh Hospital
3400 Wake Forest Rd
Raleigh, NC 27609-7317
Duke Raleigh Hospital Main 919-954-3000   919-954-3000

Clinic Hours

Open 24 hours a day, 7 days a week.


We provide care for injuries including falls, motor vehicle accidents and gunshot wounds. Patients who need complex specialty care may be assessed and stabilized by the emergency department medical staff, then transported to Duke University Hospital or WakeMed Hospital, when needed, through Duke LifeFlight and other emergency transport services. We also accept transfers from other facilities for care related to stroke as we are the only primary stroke center in Wake County.

Wait Times

Wait times are a concern in any emergency department.  How quickly one is seen is dependent on many factors. During peak emergency times, an emergency department provider is stationed at the emergency room registration area to perform a medical screening exam and initiate care upon patients’ arrival.

Read more: 9 facts about emergency care

Heart and Stroke Care

  • As an Advanced Thrombectomy-Capable Stroke Center, we are trained in the latest procedures and technology, and offer the highest level of specialized stroke care from the second you arrive in the emergency room.
  • Our efforts to improve cardiac care include an emergency response protocol for heart attack that ensures patients receive life-saving treatment as quickly as possible.

Additional Emergency Department Areas

  • The P.I.T. (Provider in Triage) area treats people with minor illnesses or injuries.

Urgent Care

If you need medical attention that is not life-threatening, please visit one of our conveniently located urgent care clinics or you can reserve your spot online. 

Read more: Should you go to urgent care? 

For questions about the following, please visit:

    Accepted Insurance

    Duke Health contracts with most major health insurance carriers and transplant networks. Please call your insurance company to confirm your access to health care services at Duke Health locations and what (if any) co-payments, co-insurances and deductibles will be your responsibility. Duke Raleigh Hospital provides medical screening exams and stabilizing treatment for patients with emergency medical conditions regardless of ability to pay.

    About Us

    The Duke Raleigh emergency department is located just off of Highway 440 in Raleigh.

    Our staff provides immediate care to more than 50,000 sick or injured people each year from Wake County and surrounding areas. People of all ages come to our hospital’s emergency room for serious medical conditions that need immediate medical attention.

    Preparing For Your Visit

    Accessing Our Facility

    Visitors to the Duke Raleigh Hospital Emergency Department must submit to a metal detector screening. Guests of patients at Duke Raleigh Hospital's Emergency Department must also sign in to our visitor management system. In order to create a visitor sticker, the front desk team members will utilize an iPad to scan a guest's driver’s license to capture the guest’s name or allow guests to fill in the information themselves. After 12 hours, the sticker will fade to the word “VOID” and the guest will be required to revisit the front desk, if necessary, for a new badge. This change allows our team members to better track guests and patients waiting for care.

    Accessibility Services

    We provide equal access for all people and offer a range of free accessibility services to patients and visitors who need them.

    Interpreter Services

    Free interpreter services can be provided for patients who prefer to communicate in a language other than English.


    Duke Raleigh Hospital
    3400 Wake Forest Rd
    Raleigh, NC 27609-7317


    Free parking is available in parking deck two (P2) is just to the left the Duke Raleigh Hospital emergency entrance.

    Public Transportation

    Plan your trip to Duke Raleigh Hospital: Emergency Room through GoRaleigh bus routes 2 and 24L. The closest bus stops are Wake Forest Rd at Navaho Dr and Wake Forest Rd at St Albans Dr (Hilton Midtown). If you have trouble accessing these routes, visit GoWake Access to check if you are eligible for Wake County's accessible transit program.