Duke Raleigh Hospital: Emergency Room
Clinic Hours
Open 24 hours a day, 7 days a week.
3400 Wake Forest Rd
Raleigh, NC 27609-7317
Clinic Hours
Open 24 hours a day, 7 days a week.
Services
We provide care for injuries including falls, motor vehicle accidents and gunshot wounds. Patients who need complex specialty care may be assessed and stabilized by the emergency department medical staff, then transported to Duke University Hospital or WakeMed Hospital, when needed, through Duke LifeFlight and other emergency transport services. We also accept transfers from other facilities for care related to stroke as we are the only primary stroke center in Wake County.
Wait Times
Wait times are a concern in any emergency department. How quickly one is seen is dependent on many factors. During peak emergency times, an emergency department provider is stationed at the emergency room registration area to perform a medical screening exam and initiate care upon patients’ arrival.
Read more: 9 facts about emergency careHeart and Stroke Care
- As an Advanced Thrombectomy-Capable Stroke Center, we are trained in the latest procedures and technology, and offer the highest level of specialized stroke care from the second you arrive in the emergency room.
- Our efforts to improve cardiac care include an emergency response protocol for heart attack that ensures patients receive life-saving treatment as quickly as possible.
Additional Emergency Department Areas
- The P.I.T. (Provider in Triage) area treats people with minor illnesses or injuries.
Urgent Care
If you need medical attention that is not life-threatening, please visit one of our conveniently located urgent care clinics or you can reserve your spot online.
Read more: Should you go to urgent care?
For questions about the following, please visit:
- Duke My Chart to make follow up appointments and access portions of your medical record
- Understanding your bill for questions about your bill and payment options
- Patient and visitor relations to submit a suggestion, concern or compliment
Accepted Insurance
About Us
The Duke Raleigh emergency department is located just off of Highway 440 in Raleigh.
Our staff provides immediate care to more than 50,000 sick or injured people each year from Wake County and surrounding areas. People of all ages come to our hospital’s emergency room for serious medical conditions that need immediate medical attention.
Preparing For Your Visit
Accessing Our Facility
Visitors to the Duke Raleigh Hospital Emergency Department must submit to a metal detector screening. Guests of patients at Duke Raleigh Hospital's Emergency Department must also sign in to our visitor management system. In order to create a visitor sticker, the front desk team members will utilize an iPad to scan a guest's driver’s license to capture the guest’s name or allow guests to fill in the information themselves. After 12 hours, the sticker will fade to the word “VOID” and the guest will be required to revisit the front desk, if necessary, for a new badge. This change allows our team members to better track guests and patients waiting for care.
Accessibility Services
We provide equal access for all people and offer a range of free accessibility services to patients and visitors who need them.
Interpreter Services
Free interpreter services can be provided for patients who prefer to communicate in a language other than English.
Address
Parking
Public Transportation
Plan your trip to Duke Raleigh Hospital: Emergency Room through GoRaleigh bus routes 2 and 24L. The closest bus stops are Wake Forest Rd at Navaho Dr and Wake Forest Rd at St Albans Dr (Hilton Midtown). If you have trouble accessing these routes, visit GoWake Access to check if you are eligible for Wake County's accessible transit program.