Announcements

Face masks are required at this location.

If you have or suspect you have been exposed to COVID-19, take these precautions before you seek care. If you have an appointment, learn about the safety measures in place at all Duke Health locations.

Duke Health Heritage Physical and Occupational Therapy

Type:Specialty Clinic
At our clinic in Wake Forest, our licensed physical and occupational therapists provide one-on-one care and personalized treatment plans for adults with conditions ranging from spine injuries to balance problems. We offer manual therapy, guided exercise programs, and more to help you improve function and manage pain related to your condition.

Clinic Hours

7:00 am - 5:30 pm 7:00 am - 5:30 pm 7:00 am - 5:30 pm 7:00 am - 5:30 pm 7:00 am - 12:00 pm Closed Closed
Monday - Thursday 7:00 am - 5:30 pm
Friday 7:00 am - 12:00 pm
Duke Health Heritage
3000 Rogers Rd
Suite 110
Wake Forest, NC 27587-5745

Clinic Hours

7:00 am - 5:30 pm 7:00 am - 5:30 pm 7:00 am - 5:30 pm 7:00 am - 5:30 pm 7:00 am - 12:00 pm Closed Closed
Monday - Thursday 7:00 am - 5:30 pm
Friday 7:00 am - 12:00 pm

Services

We care for people with a range of conditions including fractures, sprains, strains; injuries from motor vehicle accidents; balance problems; and hand pain and mobility issues.

We provide initial evaluations and ongoing therapy to people who need the following types of care:

  • Back and neck rehabilitation
  • Care for musculoskeletal injuries including those that occur because of a motor vehicle accident
  • Fluidotherapy, a type of heat therapy to reduce pain, swelling, and muscle spasms in the extremities
  • Hand splinting and therapy
  • Iontophoresis, which uses electrical currents to deliver pain and other medications through the skin
  • Therapy before and after surgery, including joint replacement surgery
  • Vestibular therapy to address balance problems

Equipment

  • Fluidotherapy unit
  • Iontophoresis device
  • Ultrasound machine
  • Weights

Our Providers

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Accepted Insurance

Duke Health contracts with most major health insurance carriers and transplant networks, including the ones listed below. Before scheduling your appointment, we strongly recommend you contact your insurance company to verify that the Duke Health location or provider you plan to visit is included in your network. Your insurance company will also be able to inform you of any co-payments, co–insurances, or deductibles that will be your responsibility. If you proceed in scheduling an appointment and your health insurance benefits do not participate with Duke, your out of pocket liability may be higher. We will contact you regarding your coverage and patient liability. If you are uninsured, learn more about our financial assistance policy.

  • Aetna Choice POS, Aetna Choice POS II
  • Aetna Elect Choice HMO, Aetna Open Access Elect Choice
  • Aetna Health Network Only, Aetna Health Network Option
  • Aetna HMO
  • Aetna Limited Benefit Insurance PPO
  • Aetna Managed Choice POS
  • Aetna Medicare Value Plan (HMO)
  • Aetna Medicare Value Plus Plan (HMO)
  • Aetna Medicare Essential Plan (PPO)
  • Aetna Medicare Eagle Plan (PPO)
  • Aetna Open Access HMO, Open Access Aetna Select, Aetna Open Access Managed Choice
  • Aetna Open Choice PPO
  • Aetna PCP Coordinated POS Plan
  • Aetna Quality Point of Service (QPOS)
  • Aetna Select HMO
  • Aetna Traditional Choice
  • Aetna Voluntary Indemnity Group Plan
  • Aetna Whole Health – Duke WakeMed WKCC
  • Ambetter of North Carolina
  • Blue Advantage
  • Blue Medicare (HMO, PPO)*
  • Blue Options (123, PPO, HSA)
  • Blue Select
  • NC State Employees Health Plan
  • *Duke HomeCare and Hospice does not participate in the plan.

Bright Health
  • Cigna Behavioral Health (*Limited eligibility)
  • Cigna Choice Plus
  • Cigna Connect Individual Family Plan
  • Cigna Open Access
  • Cigna Open Access Plus
  • *Please call Cigna Behavioral Heath to see if the provider is participating in your plan.

  • Duke Basic
  • Duke Select
  • Experience Health Medicare Advantage (HMO) Plan
First Health
Gateway Health Alliance
Halifax Physician-Hospital Organization
Healthgram
  • Humana Choice (PPO)
  • Humana Choice - Medicare Advantage (PPO)
  • Humana ChoiceCare - Medicare Advantage (PPO)
  • Humana Gold Choice - Medicare Advantage (PFFS)
  • Humana Gold Plus - Medicare Advantage (HMO)
  • Humana Medicare Advantage Group Plan - NC State Retirees
MedCost
  • First Medicare Direct
  • Medicare Part A
  • Medicare Part B
MultiPlan / Private Healthcare Systems
  • AmeriHealth Caritas North Carolina
  • Carolina Complete Health
  • Healthy Blue
  • NC Medicaid Direct
  • UnitedHealthcare Community Plan
  • WellCare of North Carolina
OneNet PPO
  • FAMIS*
  • Optima Family Care (Medicaid HMO in VA)*
  • Optima Individual & Family (On & Off Exchange Plans)
  • Optima Plus (PPO)
  • Optima Vantage (HMO)
  • *Duke Primary Care, Duke University Hospital, Duke Regional Hospital, and Duke Raleigh Hospital are not participating with this plan.

  • TRICARE Prime
  • TRICARE Prime Remote
  • TRICARE Select
  • AARP Medicare Complete (HMO, PPO)*
  • AARP Medicare Complete Essential (HMO)*
  • All Savers Alternate Funding
  • All Savers Fully Insured
  • United Healthcare (HMO, PPO, POS)
  • United Healthcare Charter/Charter Balance/Charter Plus
  • United Healthcare Choice/Choice Plus
  • United Healthcare Core/Core Essential
  • United Healthcare Navigate/Navigate Plus/Navigate Balanced
  • United Healthcare of the River Valley
  • United Healthcare Option PPO
  • United Healthcare Options PPO with Harvard Pilgrim
  • United Healthcare Passport Connect Choice/Choice Plus
  • United Healthcare Passport Connect Options PPO
  • United Healthcare Select/Select Plus
  • United Medical Resources (UMR)
  • *Duke HomeCare and Hospice and mental health providers do not participate with the plan.

About Us

Duke Health Heritage Physical and Occupational Therapy is a part of Duke Health Heritage, which is located off South Main Street in Wake Forest, NC. This multi-specialty health facility is home to primary care and many specialty clinics.

As a Duke patient you have access to Duke MyChart, an online patient portal that makes it easier than ever to manage your health care online. Duke MyChart allows you to see your test results, request prescription refills, schedule appointments, and communicate with your provider – all online.

Preparing For Your Visit

Accessibility Services

We provide equal access for all people and offer a range of free accessibility services to patients and visitors who need them.

Interpreter Services

Free interpreter services can be provided for patients who prefer to communicate in a language other than English.

Address

Duke Health Heritage
3000 Rogers Rd
Suite 110
Wake Forest, NC 27587-5745

Parking

Free, on-site parking is available.

Public Transportation

Plan your trip to Duke Health Heritage Physical and Occupational Therapy through GoRaleigh's Wake Forest Loop (Clockwise) bus route. The closest bus stop is S Main St at Rogers Rd (Wake Forest Middle School). If you have trouble accessing this route, visit GoWake Access to check if you are eligible for Wake County’s accessible transit program.