Duke Health Provider question

William Bynum, MD

Family Medicine Doctor, Primary Care Doctor

Duke Health Provider question
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Where I See Patients
Duke Family Medicine Center - Durham, NC
Board Certified
American Board of Family Medicine, Family Medicine

About Me

As a family medicine doctor, I have the privilege of caring for patients and families of diverse ages and backgrounds. I strive to provide personalized, empathic, and competent care, and I view the doctor-patient relationship as an alliance in which we work together and learn from one another. I work hard to remain updated on current best practices and guidelines while also respecting patient autonomy and attending to the challenges that inhibit the easy navigation of the health care system. Additionally, I have to great honor of teaching medical and physician assistant students and family medicine residents, and I view the education of our next generation of medical providers as a top priority. Finally, my research focuses on how medical learners and providers experience the emotion of shame, and I strive to create safe, shame-free learning and clinical environments for learners and patients alike.

Current Appointments and Affiliations
Languages I Speak
English

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Ratings and Reviews

The Patient Rating score is an average of all responses to care provider related questions on our nationally-recognized Press Ganey Patient Satisfaction Survey. Learn more about our survey process. Responses are measured on a scale of 1 to 5 with 5 being the best score. Patients who see some types of providers receive a different version of the patient satisfaction survey. Those results are not available on DukeHealth.org.

Overall Provider Rating
4.87 out of 5
84 ratings, 16 reviews

Training and Education

Board Certification
American Board of Family Medicine, Family Medicine
Residency
Family Medicine, National Capital Consortium (Maryland), 2010-2013
Education
MD, University of South Carolina School of Medicine, 2010

Clinical Focus and Research

My Research Interests

My primary academic interest focuses on how medical learners experience self-conscious emotion (shame, guilt, and pride) as they progress through medical training. My research to date has focused on understanding and characterizing medical residents' experiences of shame, and our findings suggest that major shame events can be intense, debilitating experiences that can lead to a host of negative outcomes and may be influenced by the learning environment and personal characteristics such as perfectionism. My future research plans, which I hope to pursue through a Ph.D. program, seek to 1) characterize shame experiences across the continuum of medical education, focusing on how changes in context influence the shame experiences of medical students, residents, and practicing physicians, and 2) build a theory of shame resilience in medical learners and providers.

Publications and Grants

Insurance Accepted

Duke Health contracts with most major health insurance carriers and transplant networks, including the ones listed below.

    • Aetna Choice POS, Aetna Choice POS II
    • Aetna Elect Choice HMO, Aetna Open Access Elect Choice
    • Aetna Health Network Only, Aetna Health Network Option
    • Aetna HMO
    • Aetna Limited Benefit Insurance PPO
    • Aetna Managed Choice POS
    • Aetna Medicare Assure Plan (HMO D-SNP)
    • Aetna Medicare Eagle Plan (PPO)
    • Aetna Medicare Essential Plan (PPO)
    • Aetna Medicare Value Plan (HMO)
    • Aetna Open Access HMO, Open Access Aetna Select, Aetna Open Access Managed Choice
    • Aetna Open Choice PPO
    • Aetna PCP Coordinated POS Plan
    • Aetna Quality Point of Service (QPOS)
    • Aetna Select HMO
    • Aetna Traditional Choice
    • Aetna Voluntary Indemnity Group Plan
    • Aetna Whole Health – Duke WakeMed WKCC
    • Aetna/CVS Health
    • Ambetter of North Carolina
    • Blue Advantage
    • Blue Medicare (HMO, PPO)*
    • Blue Options (123, PPO, HSA)
    • Blue Select
    • NC State Employees Health Plan
    • *Duke HomeCare and Hospice does not participate in the plan.

    • Cigna Behavioral Health (*Limited eligibility)
    • Cigna Choice Plus
    • Cigna Connect Individual Family Plan
    • Cigna Open Access
    • Cigna Open Access Plus
    • *Please call Cigna Behavioral Heath to see if the provider is participating in your plan.

    • Duke Basic
    • Duke Select
    • Experience Health Medicare Advantage (HMO) Plan
  • Gateway Health Alliance
  • Healthgram
    • Humana Choice (PPO)
    • Humana Choice - Medicare Advantage (PPO)
    • Humana ChoiceCare - Medicare Advantage (PPO)
    • Humana Gold Choice - Medicare Advantage (PFFS)
    • Humana Gold Plus - Medicare Advantage (HMO)
    • Humana Medicare Advantage Group Plan - NC State Retirees
  • MedCost
    • First Medicare Direct
    • Medicare Part A
    • Medicare Part B
    • AmeriHealth Caritas North Carolina
    • Carolina Complete Health
    • Healthy Blue
    • NC Medicaid Direct
    • WellCare of North Carolina
    • TRICARE Prime
    • TRICARE Prime Remote
    • TRICARE Select
    • AARP Medicare Advantage Plan 2 (HMO-POS)
    • AARP Medicare Complete (HMO, PPO)*
    • AARP Medicare Complete Essential (HMO)*
    • All Savers Alternate Funding
    • All Savers Fully Insured
    • United Healthcare (HMO, PPO, POS)
    • United Healthcare Charter/Charter Balance/Charter Plus
    • United Healthcare Choice/Choice Plus
    • United Healthcare Core/Core Essential
    • United Healthcare Navigate/Navigate Plus/Navigate Balanced
    • United Healthcare Option PPO
    • United Healthcare Passport Connect Choice/Choice Plus
    • United Healthcare Passport Connect Options PPO
    • United Healthcare Select/Select Plus
    • United Healthcare Shared Services - Harvard Pilgrim/UHC Options PPO Network
    • United Medical Resources (UMR)
    • *Duke HomeCare and Hospice and mental health providers do not participate with the plan.

Before scheduling your appointment, we strongly recommend you contact your insurance company to verify that the Duke Health location or provider you plan to visit is included in your network. Your insurance company will also be able to inform you of any co-payments, co–insurances, or deductibles that will be your responsibility. If you proceed in scheduling an appointment and your health insurance benefits do not participate with Duke, your out of pocket liability may be higher. We will contact you regarding your coverage and patient liability. If you are uninsured, learn more about our financial assistance policy.

External Relationships

This faculty member (or a member of their immediate family) has reported outside activities with the companies or institutions listed below. This information has been reported to the health system leadership and, when appropriate, management plans are in place to address potential conflicts of interest.
  • AAMC
  • Baylor Scott & White Healthcare
  • Cape Fear Valley Hospital
  • Dalhousie University
  • EmPRO Insurance
  • Feinberg School of Medicine Northwestern University
  • George Washington University
  • Hartford Healthcare
  • ISMIE Mutual Insurance Company
  • Intend Health Strategies
  • Maastricht University
  • Open Medical Institute
  • Uniformed Services University
  • University of Bergen
  • University of British Columbia
  • University of Exeter
  • University of Michigan
  • University of New Mexico
  • University of North Carolina at Chapel Hill
  • University of Pennsylvania
  • University of Rochester
  • University of Western Ontario
  • mount sinai medical center