Duke Health Provider question
I enjoy being a primary care provider, as it allows me the opportunity to build relationships with my patients.
– James M. Troutman, MD

James M. Troutman, MD

Pediatrician

Duke Health Provider question
Call for an Appointment
919-220-4000
Durham Pediatrics at Highgate Drive
919-490-1081
Durham Pediatrics at North Duke Street
Board Certified
American Board of Pediatrics, General Pediatrics
Where I See Patients
Durham Pediatrics at Highgate Drive - Durham, NC
Durham Pediatrics at North Duke Street - Durham, NC
I enjoy being a primary care provider, as it allows me the opportunity to build relationships with my patients.
– James M. Troutman, MD
Call for an Appointment
919-220-4000
Durham Pediatrics at Highgate Drive
919-490-1081
Durham Pediatrics at North Duke Street
My Locations
Durham Pediatrics at Highgate Drive
5315 Highgate Drive
Durham, NC 27713-6623
Use My Current Location to calculate the distance to this facility.
This location is currently 5.5 miles from your current location.
Durham Pediatrics at North Duke Street
2609 North Duke Street
Durham, NC 27704-3048
Use My Current Location to calculate the distance to this facility.
This location is currently 5.5 miles from your current location.
About Me

I enjoy being a pediatrician. I find that playing a positive role in a child's life is a privilege. I also enjoy being a primary care provider, as it allows me the opportunity to build relationships with my patients, help them in their times of need, and assist them in maintaining their good health. I started at Durham Pediatrics in 2007. I believe the team approach I have experienced here provides an excellent model for patient care. I have also valued the camaraderie I have experienced with my colleagues at Durham Pediatrics. On a more personal level, my interest in pediatrics first became evident when I observed how my brother's pediatrician helped him when he was diagnosed with hearing impairment. I enjoy being a father of both a son and a daughter, and our family enjoys movies, music, and sports.

Languages I Speak
English
Call for an Appointment
919-220-4000
Durham Pediatrics at Highgate Drive
919-490-1081
Durham Pediatrics at North Duke Street
Ratings and Reviews

The Patient Rating score is an average of all responses to care provider related questions on our nationally-recognized Press Ganey Patient Satisfaction Survey. Learn more about our survey process. Responses are measured on a scale of 1 to 5 with 5 being the best score.

Overall Provider Rating
4.86 out of 5
296 ratings, 47 reviews
Load More Hidden Element for Accessibility
Training and Education
Board Certification
American Board of Pediatrics, General Pediatrics
Residency
Pediatrics, Columbus Children's Hospital (Ohio), 1998
Education
MD, Ohio State University College of Medicine, 1994
Insurance Accepted

Duke Health contracts with most major health insurance carriers and transplant networks, including the ones listed below.

  • Aetna
    • Aetna Choice POS, Aetna Choice POS II
    • Aetna Elect Choice HMO, Aetna Open Access Elect Choice
    • Aetna Health Network Only, Aetna Health Network Option
    • Aetna HMO
    • Aetna Limited Benefit Insurance PPO
    • Aetna Managed Choice POS
    • Aetna Medicare HMO Open Access
    • Aetna Medicare Plan (HMO, PPO)
    • Aetna Medicare Premier Plan (PPO)
    • Aetna Medicare Prime Plan (HMO, PPO)
    • Aetna Open Access HMO, Open Access Aetna Select, Aetna Open Access Select, Aetna Open Access Managed Choice
    • Aetna Open Choice PPO
    • Aetna PCP Coordinated POS Plan
    • Aetna Quality Point of Service (QPOS)
    • Aetna Select HMO
    • Aetna Traditional Choice
    • Aetna Voluntary Indemnity Group Plan
    • Aetna Whole Health – Duke WakeMed WKCC
  • Ambetter
    • Ambetter of North Carolina
  • Blue Cross Blue Shield of NC
    • Blue Advantage
    • Blue Medicare (HMO, PPO)*
    • Blue Options (123, PPO, HSA)
    • Blue Select
    • NC State Employees Health Plan
    • *Duke HomeCare and Hospice does not participate in the plan.

  • CIGNA
    • Cigna Choice Plus
    • Cigna Open Access
    • Cigna Open Access Plus
  • Duke Group Plans
    • Duke Basic
    • Duke Select
  • First Health
  • Gateway Health Alliance
  • Gateway Health Plan
    • Gateway Health Medicare Assured Prime (HMO)
    • Gateway Health Medicare Assured Select (HMO)
  • Halifax Physician-Hospital Organization
  • Healthgram
  • Humana
    • Humana Choice (PPO)
    • Humana ChoiceCare (PPO)
    • Humana Gold Choice (PFFS)
    • Humana Gold Plus (HMO)
  • MedCost
  • Medicare
    • First Medicare Direct*
    • Medicare Part A
    • Medicare Part B
    • *This is for Wake County only.

  • MultiPlan / Private Healthcare Systems
  • NC Medicaid
    • NC Medicaid*
    • *Not all Duke locations and doctors participate in this plan. Please contact the location you will be visiting to determine what is accepted.

  • OneNet PPO
  • Optima Health
    • FAMIS
    • Optima Family Care (Medicaid HMO in VA)
    • Optima Individual & Family (On & Off Exchange Plans)
    • Optima Plus (PPO)
    • Optima Vantage (HMO)
  • TRICARE
    • TRICARE Extra*
    • TRICARE for Life*
    • TRICARE Prime*
    • TRICARE Prime Remote*
    • TRICARE Standard*
    • *Duke Primary Care does not participate with the plan.

  • United Healthcare
    • AARP Medicare Complete (HMO, PPO)
    • AARP Medicare Complete Essential (HMO)
    • All Savers Alternate Funding
    • All Savers Fully Insured
    • State Employee Health Plan (for retirees)
    • United Healthcare (HMO, PPO, POS)
    • United Healthcare Charter/Charter Balance/Charter Plus
    • United Healthcare Choice/Choice Plus
    • United Healthcare Core/Core Essential
    • United Healthcare Navigate/Navigate Plus/Navigate Balanced
    • United Healthcare of the River Valley
    • United Healthcare Option PPO
    • United Healthcare Options PPO with Harvard Pilgrim
    • United Healthcare Passport Connect Choice/Choice Plus
    • United Healthcare Passport Connect Options PPO
    • United Healthcare Select/Select Plus
    • United Medical Resources (UMR)

Before scheduling your appointment, we strongly recommend you contact your insurance company to verify that the Duke Health location or provider you plan to visit is included in your network. Your insurance company will also be able to inform you of any co-payments, co–insurances, or deductibles that will be your responsibility. If you proceed in scheduling an appointment and your health insurance benefits do not participate with Duke, your out of pocket liability may be higher. We will contact you regarding your coverage and patient liability. If you are uninsured, learn more about our financial assistance policy.

Industry Relationships
Duke requires faculty members to report working relationships with companies in order to make sure any potential conflicts can be addressed. This faculty member has no reported relationships with industry.