Ask if ACCESS is right for you. Your provider submits a simple referral—no separate appointment needed.
ACCESS
Duke Health is participating in ACCESS, a new Medicare program that provides eligible patients with extra support for managing chronic conditions—at no cost to you.
You may hear from ACCESS companies directly. We encourage you to talk with your provider first to see which ACCESS programs Duke offers and other Duke Health options we have available. We want your care to be seamless and integrated.
Benefits
- $0 No cost to you
- 24/7 Care team support
- Free Programs or devices
- Original Medicare patients only
How to Get Started
Step 1 - Talk to Your Doctor
Step 2 - Get Enrolled
You will hear from our ACCESS partner with steps on how to get enrolled and to answer any questions.
Step 3 - Get Connected
Your care team will help you set up your smartphone or device for your personalized program.
Step 4 - Stay Supported
Check in daily from home. Your care team monitors your progress and keeps your doctor informed.
You May Qualify if You Have One or More of the Following:
Heart & Blood Vessel Conditions
High blood pressure, high cholesterol, heart disease.
The go live date for this service is TBD. We will update this website regularly. In the meantime, ask your provider if you may qualify for one of our remote patient monitoring programs for hypertension.
Metabolic Conditions
Diabetes, prediabetes, obesity / weight management.
The go live date for this service is TBD. We will update this website regularly. In the meantime, ask your provider if you may qualify for one of our remote patient monitoring programs for diabetes.
Kidney Disease
Early to moderate stage chronic kidney disease.
Beginning in August Duke Health is partnering with RevelAI on this program. Ask your provider for a referral starting in August 2026.
Muscle, Bone & Joint Pain: Move Strong Program
A movement, exercise and balance program from RevelAi for chronic muscle, bone, and joint pain—just a few minutes a day, right from home. No equipment, no cost, no hassle.
Behavioral Health
Depression, anxiety.
Duke Health is not currently participating in the Behavioral Health ACCESS track. We will keep this page updated as our participation in the program evolves. Check back here for updates. For more information about Duke Health's behavioral health care options speak with your primary care provider or click here.
What You Get With ACCESS:
A Care Team
Nurses and care coordinators check in on you regularly and are available around the clock if you have questions or concerns.
Home Monitoring Support
Easy-to-use devices, mobile apps, or other digital platforms to track your health daily — no extra clinic visits needed.
A Personalized Care Plan
Goals tailored to you, tracked over time. Your team steps in early if something looks off — before it becomes a bigger problem.
Interested?
Ask your Duke Health provider about ACCESS at your next visit.
Enrollment is voluntary and completely free for eligible Original Medicare patients. Joining ACCESS does not affect your existing Medicare coverage or your relationship with your Duke Health care team.
The ACCESS program is new and will continue to evolve at Duke Health, with new programs launching over the next year. Stay tuned.
The ACCESS program is new and will continue to evolve at Duke Health, with new programs launching over the next year. Stay tuned.
ACCESS (Advancing Chronic Care with Effective, Scalable Solutions) is a voluntary 10-year CMS Innovation Center model available to Original Medicare beneficiaries. Participation does not affect your existing Medicare benefits or coverage. Home monitoring and care management services are provided by Duke Health's ACCESS program partners. This handout is for general informational purposes only and is not medical advice. Talk with your care team before making any changes to your health routine.