What's the Right Medical Care For Me?

If you're unsure how serious your condition is, call your doctor's office or your health insurance company's nurse line for advice if your doctor isn't available. Or, use this guide to help you decide where to go for timely and cost-effective medical care.

If your condition is life-threatening, call 911 or head to the nearest emergency room.

Primary Care

Schedule a doctor's visit for non-emergencies, routine care, and when you are feeling unwell.

  • Annual physicals, well check-ups, health screenings
  • Gynecological exams
  • Care for chronic medical conditions such as diabetes, high blood pressure
  • Minor injuries
  • Sick visits for fever, cough, congestion, sore throat
  • Urinary symptoms
  • Vaccinations

Open Weekdays

Location Hours Vary

$

Lowest Co-Pay

By appointment only.

Urgent Care

If you don't have a primary care provider or can't see your provider, an urgent care clinic treats minor injuries and common illnesses.

  • Ear or eye infections
  • Mild allergic reactions
  • Rashes, insect or animal bites, sunburns, or minor burn injuries
  • Sick visits for fever, cough, congestion, sore throat
  • Sinus infection
  • Sprains, strains, bruises, broken bones
  • Stomach pain, vomiting, diarrhea
  • Superficial wounds
  • Urinary symptoms

Open Every Day

8am - 8pm

$$

Moderate Co-Pay

Walk-in or view wait times on DukeHealth.org, reserve your spot online*, and check-in when you arrive.

 

*Reserving your spot online is not available for sports injury urgent care clinics.

Virtual Urgent Care

Use our secure platform to connect with a Duke doctor to receive online care for common medical conditions. A Duke MyChart account is required.

  • Cough
  • COVID/cold/flu symptoms
  • COVID-19 screenings
  • Nausea, vomiting, and diarrhea
  • Pink eye
  • Seasonal allergies
  • Sinus pain and congestion
  • Skin rashes and infections
  • Sore throat
  • Urinary tract infections (adult female only)

Open Every Day

8am - 8pm

$$

Moderate Co-Pay

Visits are scheduled at least one hour in advance.

Emergency Room

Call 911 or go to the ER if you are experiencing a medical emergency that is life-threatening or a severe condition.

  • Chest pain
  • Deep wounds
  • Seizure
  • Severe allergic reactions
  • Severe bleeding
  • Signs of stroke such as weakness or numbness or the face, arms, legs, sudden loss of speech or vision
  • Sudden onset of severe pain
  • Trauma or serious head injury
  • Trouble breathing or choking

Open 24/7

$$$$

Highest Co-Pay

Long wait times are common. 
Service is triaged by need.