Choose the Right Primary Care Option

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Choose the Right Primary Care Option

Unsure of where to go for your care? Need same-day care? Duke Health offers several options for patients who are sick, injured or need routine check-ups. Use this handy grid to help guide which is the appropriate option for you today.

If your condition is life-threatening, call 911 or head to the nearest emergency room.

Primary Care

Schedule a doctor's visit for non-emergencies, routine care, to establish care as a new patient, and when you are feeling unwell. Includes Primary Care, Family Medicine, Internal Medicine, and General Pediatrics.

  • Annual physicals, well check-ups, health screenings
  • Gynecological exams
  • Care for chronic medical conditions such as diabetes, high blood pressure
  • Minor injuries
  • Sick visits for fever, cough, congestion, sore throat
  • Urinary symptoms
  • Vaccinations
View Primary Care Clinics  

Opening hours and days vary by location.

$

Lowest Co-Pay

  • By appointment only.
  • View a list of Primary Care providers who are accepting new patients here.

Urgent Care

If you don't have a primary care provider or can't see your provider, an urgent care clinic treats minor injuries and common illnesses.

  • Ear or eye infections
  • Mild allergic reactions
  • Rashes, insect or animal bites, sunburns, or minor burn injuries
  • Sick visits for fever, cough, congestion, sore throat
  • Sinus infection
  • Sprains, strains, bruises, broken bones
  • Stomach pain, vomiting, diarrhea
  • Superficial wounds
  • Urinary symptoms
View Urgent Care Clinics  

Open Every Day

8am - 8pm

$$

Moderate Co-Pay

Virtual Care

Use our secure platform to connect with a Duke doctor to receive online care for common medical conditions. A My Duke Health account is required.

  • Cough
  • Cold and flu symptoms
  • Nausea, vomiting, and diarrhea
  • Pink eye
  • Seasonal allergies
  • Sinus pain and congestion
  • Skin rashes and infections
  • Sore throat
  • Urinary tract infections (adult female only)
Schedule Appointment  

Open Every Day

8am - 8pm

$$

Moderate Co-Pay

  • Visits are scheduled at least one hour in advance.
  • A My Duke Health account is required.

Emergency Room

Call 911 or go to the ER if you are experiencing a medical emergency that is life-threatening or a severe condition.

  • Chest pain
  • Deep wounds
  • Seizure
  • Severe allergic reactions
  • Severe bleeding
  • Signs of stroke such as weakness or numbness or the face, arms, legs, sudden loss of speech or vision
  • Sudden onset of severe pain
  • Trauma or serious head injury
  • Trouble breathing or choking
View Emergency Rooms  

Open 24/7

$$$$

Highest Co-Pay

  • Long wait times are common.
  • Service is triaged by need.