Starting Your HIV Care at Duke
Initial Social Work Visit
Your first appointment will be with one of our experienced clinical social workers, at no charge to you. The purpose of this visit is to get you any resources you need as quickly as possible, so you can focus on your HIV treatment. Our social worker will answer your questions about HIV and our clinic, and will help identify any needs you may have related to general education and support around your diagnosis, mental health, substance use, safer sex, and access to medical care and medications.
If you only need medical services, our social worker will make sure that all your needed medical records are requested, that any required labs will be drawn in time for your first visit with your medical provider, and that you have an appointment for your first medical visit. Regardless of your initial needs, after your social work visit, you will be able to take full advantage of your first visit with your medical provider, who will have your lab results and medical records and will know that you have a plan for getting your medications.
If You Have Insurance
Please bring your insurance card(s) and photo ID to your first visit.
If You Don’t Have Insurance
Please bring your photo ID and proof of income -- such as a W-2 form, tax return, pay stub, or Social Security letter -- so we can help you apply for resources. If your photo ID does not have your current address, please bring a copy of your lease or a utility bill dated within the past 30 days. If you don’t have these documents, please do NOT skip your appointment. We will work with you to help you get access to the care and medications you need.
Access to Care and Medications
At your initial social work appointment, we will discuss the best way for you to get access to medications and care. Regardless of your insurance status, we will do our utmost to provide you with the best HIV treatment possible. For patients without insurance, we can help complete the paperwork for programs to obtain the necessary medications. That way, by the time your provider has your lab results and outside medical records, he or she can get you started on the treatments you need right away.