HIV (Human Immunodeficiency Virus)

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You have been seen by a Duke provider for infectious disease care within the last three years or you need to reschedule an appointment.

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HIV treatments have never been more effective or easier to take than they are today. If you are HIV positive, start treatment promptly, and have regular follow up, you can realistically expect to live a normal and healthy life. At Duke, we’re here to help. Whether you are newly diagnosed or transferring your care to Duke, our focus is on getting you into care and keeping you in care.

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Starting Your HIV Care at Duke

Initial Social Work Visit

Your first appointment will be with one of our experienced clinical social workers, at no charge to you. The purpose of this visit is to get you any resources you need as quickly as possible, so you can focus on your HIV treatment. Our social worker will answer your questions about HIV and our clinic, and will help identify any needs you may have related to general education and support around your diagnosis, mental health, substance use, safer sex, and access to medical care and medications.

If you only need medical services, our social worker will make sure that all your needed medical records are requested, that any required labs will be drawn in time for your first visit with your medical provider, and that you have an appointment for your first medical visit. Regardless of your initial needs, after your social work visit, you will be able to take full advantage of your first visit with your medical provider, who will have your lab results and medical records and will know that you have a plan for getting your medications. 

If You Have Insurance

Please bring your insurance card(s) and photo ID to your first visit.

If You Don’t Have Insurance

Please bring your photo ID and proof of income -- such as a W-2 form, tax return, pay stub, or Social Security letter -- so we can help you apply for resources. If your photo ID does not have your current address, please bring a copy of your lease or a utility bill dated within the past 30 days. If you don’t have these documents, please do NOT skip your appointment. We will work with you to help you get access to the care and medications you need.

Access to Care and Medications

At your initial social work appointment, we will discuss the best way for you to get access to medications and care. Regardless of your insurance status, we will do our utmost to provide you with the best HIV treatment possible. For patients without insurance, we can help complete the paperwork for programs to obtain the necessary medications. That way, by the time your provider has your lab results and outside medical records, he or she can get you started on the treatments you need right away.

Our Locations

Duke Health offers locations throughout the Triangle. Find one near you.

Related Services

HIV Prevention PrEP Clinic

If you have a partner or friend who is HIV negative but at risk of infection, the Duke PrEP Clinic can help. The clinic offers HIV pre-exposure prophylaxis (PrEP), which includes taking a combination of the medications emtricitabine and tenofovir disoproxil fumarate (brand name Truvada).

Help for Mental Health or Substance Abuse Concerns

Our social workers are licensed mental health and substance abuse professionals who provide individual and group counseling in our clinic or refer out to community resources, depending on your circumstances and location.

Billing/Payment Concerns

A financial care counselor is located within the clinic and can assist with your billing and insurance questions.

Partners in Caring

Partners in Caring (PIC) provides preventive and supportive services to people living with HIV. Services include testing, counseling, education on sexual health and substance use, case management, housing assistance, and spiritual care.

New Patient Appointment

Why Choose Duke

Access to the Latest Treatments
You will have access to the latest advances in HIV treatments. If you are interested and qualify, you can participate in one of the multiple clinical trials of new medications.

Specialized Doctors and Researchers
Our providers are among the most highly regarded HIV researchers in the U.S. and often lead efforts on HIV treatment and cure research.

Consistently Ranked Among the Nation’s Best Hospitals

Duke University Hospital is proud of our team and the exceptional care they provide. They are why we are once again recognized as the best hospital in North Carolina, and nationally ranked in 11 adult and 9 pediatric specialties by U.S. News & World Report for 2023–2024.

Team of Specialists
Your Duke HIV care team will include doctors, nurses, social workers -- including substance abuse and mental health counselors if needed -- pharmacists, financial resource managers, and others. Your doctor will coordinate closely with your primary care provider regarding your care. We can also serve as a primary care provider when necessary.

On-Site Pharmacist
Our on-site pharmacist specializes in HIV and infectious diseases and can help with medication counseling, mail-order services, and access to medications through pharmaceutical company programs.