If for any reason you have concerns about the care provided, we encourage you to discuss this the appropriate contacts at each facility.

Duke University Hospital

Please discuss your concerns with the Patient Visitor Relations Department at 919-681-2020.

Duke Raleigh Hospital

Visit Duke Raleigh Hospital's Web site for contact information. 

Durham Regional Hospital

Visit Durham Regional Hospital's Web site for contact information. 

Clinics and Outpatient Locations

If the experience occurred in the outpatient arena, contact the practice manager at the clinic or call Patient Relations at 919-684-6298.

Health System Management

To contact health system management, please write:

Office of Safety and Quality
Duke University Health System
Box 3701
Durham, NC 27710

The Joint Commission 

If you are not satisfied with the response you receive from Duke, you may contact The Joint Commission (TJC), our primary accrediting body, at 1-800-994-6610 or via the TJC Web site.