New Student Volunteers

New Student Volunteers

Duke University Hospital

There are a limited number of spring 2019 college student volunteer opportunities.  Please see below for the process and volunteer opportunities.  

Most student volunteers are interviewed and accepted to volunteer programs during our fall interview process.

STEP 1: Required Documentation

Complete all required documents in the Application Packet and bring them with you to your interview.

STEP 2: Volunteer Opportunities and Interview Sign-Ups

  • Volunteers may choose ONE program of interest and sign up for ONE interview slot.  
  • Interview slots are limited for each program and fill up quickly.  
  • Additional dates will not be added. 
  • Note your interview time on your calendar. 
  • Some volunteer programs will schedule their own one-on-one interviews.

STEP 3: Interview and Selection Process

  • Some interviews will be held on Tuesday, December 4th at the Trent Semans Great Hall and Wednesday, December 5th on the 2nd floor of the Duke Medical Pavilion unless the volunteer coordinator contacts you directly to schedule an interview on another date.
  • Directions for the December 4th and 5th interviews will be included in your interview confirmation email.
  • Bring your completed Applicant Package (see Step 1 above).
  • Please dress business casual for your interview. Unacceptable interview attire includes tops that are off the shoulder, spaghetti strap tops or sleeveless, short skirts, shorts, leggings, denim “blue jeans”, ragged or un-hemmed clothing, sandals.
  • Volunteers will be informed of acceptance into the program no later than Monday, January 7, 2019.

Please note: Volunteer Opportunities and Interview Sign-Up Links are listed below.

STEP 4: Getting Started

  • Students accepted into the program cannot begin volunteering until they have attended one of the MANDATORY hospital orientations in January.  
  • Department volunteer orientations will also be conducted once you have completed the hospital orientation.
  • You will receive more information about orientation. 
     

College Student Volunteer Opportunities

REMINDER: Students are only allowed to sign up for one volunteer opportunity.

Arts & Health at Duke - Performing Arts
Location: Duke University Hospital Campus & Clinics
Eligible Students: Sophomores, Juniors
Minimum Hours Per Week Required: 2 hours per week
Available Shifts: Monday, Tuesday, Wednesday, Thursday, Friday; Any 2 hour shift between 8:00 am - 6:00 pm

  • These volunteers are musicians with a specific performance level skill with a musical instrument appropriate to the hospital setting. They will be trained, mentored and supervised by the Performing Artist in Residence. They will be assigned to public spaces within Duke University Hospital and the hospital based clinics to include waiting areas, concourse areas and lobbies. They will be playing for adult and child patient populations, their loved ones and staff in public spaces to ease the stress of a hospital visit or stay and to promote the recognition of the importance of the arts—specifically music—in lowering blood pressure and creating a positive distraction.

Arts & Health at Duke - Request the Arts
Location: Baker House, Room 295, Durham, NC 27710
Eligible Students: Freshman, Sophomores, Juniors
Minimum Hours Per Week Required: 2 hours per week
Available Shifts: Monday, Tuesday, Wednesday, Thursday, Friday; 9:00 am - 11:00 am or 3:00 pm - 5:00 pm

  • Volunteers assemble and deliver craft kits to hospital patients on request. Volunteers may also facilitate a craft project with a patient or teach a patient to knit or crochet on request or as assigned by Arts & Health staff.

Auxiliary / Stores
Location: Duke South Clinics, Basement, Orange Zone; Book Cart - Duke North
Eligible Students: Juniors, Seniors
Minimum Shifts Per Week Required: 4 hours per week
Available Shifts: Monday, Tuesday, Wednesday; 10:00 am - 2:00 pm or 2:00 pm - 6:00 pm; Saturday; 10:00 am - 2:00 pm

  • Gift Shop - Make a difference in the lives of patients, families and staff every day by delivering flowers and balloons, helping to pick out gifts, etc. 
  • Book Cart - Serve patients or family members on all floors at Duke North except Pediatrics providing new and gently used magazines, books and DVDs free of charge.  Prepare the cart as necessary with donated resources, label resources, etc.

Cancer Center Patient Support Program
Location: 20 Duke Medicine Circle, Durham, NC 27710
Eligible Students: Sophomores, Juniors
Minimum Hours Per Week: 2 hours per week
Available Shifts: Monday, Tuesday, Wednesday, Thursday, Friday; Any 2 hour shift between 8:30 am - 4:30 pm

  • Docent Volunteer - These volunteers offer hospitality, support, and a caring presence to patients and families visiting the Duke Cancer Center. Docent volunteers escort patients and families to clinics, the café and other areas of the Duke Cancer Center. In addition, Docents educate patients and families about the services available to them from the DCPSP. The Duke Cancer Patient Support Program (DCPSP) believes that quality comprehensive cancer care involves attending to issues beyond the scope of traditional models of medicine. We believe in treating the whole person, not solely the cancer. Further, we believe in treating the whole family, as cancer touches the lives of each member of the family system.
  • Outpatient/Clinic Volunteer - These volunteers offer hospitality, support and a caring presence to patients and families visiting the Duke Cancer Center. While volunteers offer refreshment to patients and families, their primary role is to spend time talking to patients and families, providing a comforting presence, listening to patients and families concerns, and educating families about DCPSP services. 

Children's Arts for Life
Location: Duke North - 2301 Erwin Road, Durham, NC 27710
Eligible Students: Sophomores, Juniors, Seniors
Minimum Hours Per Week: 3 hours per week
Available Shifts: Monday, Tuesday, Wednesday, Thursday, Friday; Any 3 hour shift between 9:00 am - 1:00 pm

  • The Arts for Life program strives to provide caring, non-medical support services to pediatric patients and their families receiving treatment at Duke Children’s Health Center and Duke Children’s Hospital.  The Arts for Life program provides educational art activities, appropriate for patients of all ages and abilities, in clinic waiting areas, treatment rooms, the Connection Room, and inpatient rooms at Duke.  Locations of service may include: the Valvano Day Hospital, outpatient waiting rooms on all floors within the Children’s Health Center, and within inpatient units.  Volunteers will:
    • Provide positive educational activities for patients, siblings, and parents waiting for or receiving treatment.  
    • Provide a safe environment for children involved in art lessons, including safe materials management and paying close attention to child safety at all times. 
    • Provide a welcoming environment for patients and families, and offer learning opportunities through art. 
    • Provide an opportunity for using art:
      • As a coping mechanism, to assist with reducing stress, anxiety and depression – and to assist with normalizing the hospital experience, including the outpatient experience. 
      • As an opportunity for creative expression and socialization. 
      • To have a meaningful impact on the quality of life of our patients and families at Duke Children’s Hospital and Duke Children’s Health Center.

Duke Outpatient Clinic
Location: 4220 North Roxboro Street, 2nd Floor, Durham, NC 27704
Eligible Students: Sophomores, Juniors, Seniors
Minimum Hours Per Week: 4 hours per week
Available Shifts: Monday, Tuesday, Wednesday, Thursday, Friday; 8:00 am - noon or noon - 4:00 pm

NOTE:  You must have your own transportation to get to the Duke Outpatient Clinic on North Roxboro Street in Durham.

  • The Duke Outpatient Clinic is located on 4220 North Roxboro Street 2nd Floor Durham, NC 27704 offering comprehensive internal medicine services to adults.
  • Volunteers interact with patients in the following ways:
    • Assist patients with registering for Duke MyChart. Without accessing any personal confidential information due to HIPAA regulations, volunteers will provide patients with instruction on how to:
      • change their account status to ‘Active’
      • access lab results
      • view provider message
      • schedule appointments
    • Greeting patients upon arrival to the practice and provide support to patients and families while in the waiting area.
    • Update patients with wait times by communicating with nursing and front desk staff.
    • Way finding role such as directing patients to lab, financial care coordinator, etc.

Lenox Baker Children's Hospital
Location: 3000 Erwin Road, Durham, NC 27705
Eligible Students: Sophomores, Juniors, Seniors
Minimum Hours Per Week Required: 2 hours
Available Shifts: Monday, Tuesday, Wednesday, Thursday, Friday; Any 2 hour shift between 9:30 am - 3:30 pm

  • Volunteers in this program tutor and play with children in Lenox Baker Children’s Hospital and Valvano Day Hospital. Volunteers may also assist children with crafts, reading, and playing games in the waiting areas. Volunteers may take patients back for appointments and manage patient flow in the busy waiting areas by informing patients and families of wait times. 

Patient Experience Volunteer
Location: Various locations throughout Duke Hospital campus
Eligible Students: Sophomores, Juniors
Minimum Hours Per Week Required: 3 hours per week
Available Shifts: Monday, Tuesday, Wednesday, Thursday, Friday; 8:00 am - 11:00 am, 11:00 am - 2:00 pm, 2:00 pm - 5:00 pm, 5:00 pm - 8:00 pm

  • The Patient Experience Volunteer is a new pilot program responsible for providing support services, of a non-clinical nature on select nursing units, to enhance the patient care experience.  Essential Functions:
    • Assists in answering call lights (training protocol provided)
    • Conducts rounds on new patients (script provided)
    • Notifies clinical staff or patient relations as appropriate to address concerns
    • Provides warm blankets, towels, tissues, etc. to inpatients as specified by staff
    • Requests art kits or music from Arts & Health upon request
    • Get books and magazines from the Hospital Auxiliary upon request
    • Visits with patients -- reads, writes letters, plays games, assists with phone calls, etc.
    • Offers to help wash hands for those who cannot get out of bed
    • Other basic duties as reviewed and authorized by nursing staff and volunteer services/coordinator

Pediatric Clinic
Location: Duke North - 2301 Erwin Road, Durham, NC 27710
Eligible Students: Sophomores, Juniors, Seniors
Minimum Hours Per Week Required: 3 hours per week
Available Shifts: Monday, Tuesday, Wednesday, Thursday, Friday; 10:00 am - 1:00 pm or 1:00 pm - 4:00 pm

  • The Pediatric Clinic Volunteer will strive to provide, caring, non-medical support services to all pediatric patients and their families when receiving outpatient treatment at Duke Hospital.  Will work to create an efficient yet comfortable and supportive environment in the clinic setting during appointments with a Pediatric Specialist in the waiting area.  They will act as a distraction to patients by entertaining them during the wait but also insuring patient and their family’s needs are met while waiting on their appointment.
  • Volunteers will provide a positive distraction for patients and families while interacting and playing with or reading to children and their families who are waiting on their appointment. Tasks could include but are not limited to:
    • using age appropriate toys and games
    • using art to provide a positive clinic experience
    • support for families and others accompanying the patient
    • being a patient advocate by using active listening skills and good customer service
  • To ensure a safe environment for children involved in activities including:
    • returning equipment to the proper area when a child is done playing
    • paying close attention to child safety at all times 
    • sanitizing the toys before leaving your shift. 
  • Volunteer will ensure patient and their family’s needs are met while waiting for their appointment.  If a volunteer is not able to assist the family or the family has experienced an extended wait time, the volunteer will contact staff and provide an update to the family.  

Ronald McDonald Family Room
Location: Duke North, 2301 Erwin Road, Durham, NC 27710; Room 5244
Eligible Students: Juniors, Seniors; Must be at least 21 years old
Minimum Hours Per Week Required: 3 hours per week
Available Shifts: Friday; 3:00 pm - 6:00 pm

  • The Ronald McDonald Family Room at Duke Medical Center is an extension of the services provided by the Ronald McDonald House of Durham and Wake. The Family Room is a special place within the hospital where caregivers who have a child receiving inpatient treatment at Duke can receive a cup of coffee, snacks and other resources while remaining close to their child. The role of the Family Room Volunteer is to create a warm, supportive environment for caregivers, while also upholding the policies of the Family Room and Duke Hospital. 

Swim Academy
Location: Brodie Gym / Aquatics Center, 20 Brodie Gym Drive, Durham, NC 27705
Eligible Students: Freshman, Sophomores, Juniors
Minimum Hours Per Week Required: 2 hours per week, 1 hour per month (volunteer meeting), and 1 additional hour per semester for Volunteer Team Meeting
Available Shifts: Sundays; 3:00 pm - 5:00 pm

  • Would you like to make a lasting difference in the life of a patient at Duke Children’s Hospital?   Then consider volunteering for the Duke Swim Academy. Many studies have shown the positive effects that exercise, swimming in particular, has on recovering patients, especially kids.  Swimming helps patients manage pain, increase energy and maintain general well‐being.
  • Our program provides based swimming lessons to patients and their siblings from Duke Children’s, but more importantly, we have the opportunity to boost their morale during a difficult time for them and their families.
  • Volunteer Qualifications:
    • Experience in the Swimming Lesson Environment
    • Experience in competitive swimming a plus
  • Training Requirements:
    • Instructors must be trained in CPR/AED/First Aid
    • Instructors must take and pass the basic swimming lesson course offered by Swim School University

College Student Volunteer Interview Sign-Up Links

To sign up for an interview, please click on the ONE program you are interested in and enter your information.

Arts & Health at Duke – Performing Arts
https://duke.qualtrics.com/jfe/form/SV_0kygtIIZgvZg6b3

Arts & Health at Duke - Request for Arts
https://duke.qualtrics.com/jfe/form/SV_3DUqZsyvzCOJiOp

Auxiliary / Stores
https://duke.qualtrics.com/jfe/form/SV_9MlkpVn8oxdLfSJ

Cancer Center Patient Support
https://duke.qualtrics.com/jfe/form/SV_88008A6PYQCPmPX

Children’s Arts for Life
https://duke.qualtrics.com/jfe/form/SV_d3W7c0oC4arniQt

Duke Outpatient Clinic
https://duke.qualtrics.com/jfe/form/SV_9AKggW4t9YSTE8Z

Lenox Baker Children’s Hospital
https://duke.qualtrics.com/jfe/form/SV_a5A4GGeI3CfVuBv

Patient Experience Volunteer
https://duke.qualtrics.com/jfe/form/SV_0CigbgUMRh5Nq9T

Pediatric Clinic
https://duke.qualtrics.com/jfe/form/SV_8B6uJiojuQAou9f

Ronald McDonald Family Room
https://duke.qualtrics.com/jfe/form/SV_er4M6BHn2OTABNP

Swim Academy
https://duke.qualtrics.com/jfe/form/SV_26nvUr6ozpWsh8x